Analyst Bios

James Alexander

Senior Vice President, Executive Services
James is responsible for developing and delivering thought leadership to help Info-Tech customers unlock the potential of technology as a transform... Read more

Mark Anderson

Research Fellow
Mark Anderson writes the most accurate predictive reports covering the computing and communication industries. His weekly Trends and Predictions... Read more

John Annand

Research Director, Infrastructure & Operations
John Annand is a Director in the Infrastructure team at Info-Tech Research Group. His work thus far has focused on refining the technology roadmapp... Read more

Sanchia Benedict

Senior IT Consulting Analyst, Application Development
Sanchia Benedict is a Consulting Analyst in the Application Development practice at Info-Tech Research Group. She manages the creation and executio... Read more

Scott Bickley

Principal Research Advisor, CIO – Vendor Management
Scott Bickley is a Practice Lead & Principal Research Director at Info-Tech Research Group focused on Vendor Management and Contract Review. H... Read more

Phil Bode

Research Director, Vendor Management
Phil Bode is a Research Director in the Vendor Management practice at Info-Tech Research Group. Phil has 30+ years of experience with IT procuremen... Read more

Connie Bonello

Vice President, Consulting
As a seasoned management consultant, Connie holds over 20 years of global executive-level experience. She has provided consulting services to organ... Read more

Jean Bujold

Workshop Specialist
Jean Bujold is a transformation leader helping organizations connect strategy, innovation, and technology into desired business outcomes. Jean'... Read more

Matt Burton

Research Director, Applications – Project & Portfolio Management
Matt Burton is a Research Director at Info-Tech Research Group, specializing in Project Portfolio Management, Project Management, and Organizationa... Read more

John Burwash

Senior Director, Executive Services
John provides insights and guidance to business and technology leaders, helping them leverage Info-Tech’s tools and resources to deliver true busin... Read more

Fred Chagnon

Principal Research Director, IT Service Provider Sector
Fred Chagnon is a Principal Research Director for Info-Tech Research Group. His background is largely rooted in IT Infrastructure and Operations, c... Read more

Antony (A.C.) Chan

Senior Executive Advisor
A.C. is a Senior Executive Advisor with over 20 years of experience in the technology arena, where he has undertaken roles in application developme... Read more

Benedict Chang

Research Analyst
Benedict Chang is a Research Specialist in the Infrastructure and Operations practice at Info-Tech Research Group. Benedict’s focus is writing rese... Read more

Sumit Chowdhury

Senior Workshop Director
Sumit is a Senior Workshop Director in Info-Tech’s Research and Advisory Department and is one of the most experienced management consultants in th... Read more

Cole Cioran

Practice Lead, Applications – Agile Development & Management
Cole Cioran leads the Application Development and Portfolio Management practice at Info-Tech Research Group. Over the past twenty-five years, he h... Read more

Alex Ciraco

Research Director
Alex Ciraco is a software leader with over three decades of experience developing complex systems in a wide variety of industries and applications.... Read more

Janice Clatterbuck

Senior Director, Executive Services
Janice is accountable for delivering value to clients as a trusted partner by helping clients capitalize on their memberships to more completely ta... Read more

Dirk Coetsee

Research Director, Applications – Data & Analytics
Dirk Coetsee is a Research & Advisory Director in the Data & Analytics practice. Dirk has over 25 years of experience in data management an... Read more

Sandi Conrad

Practice Lead, Infrastructure & Operations
Sandi Conrad is a Senior Research Director for Info-Tech Research Group with extensive experience gained over the years in managing assets, auditin... Read more

Russ Conwath

Research Fellow
Editor's note: Although Russ is no longer with us, his experience and dedication had a lasting influence on our research and consulting practice ar... Read more

Cassandra Cooper

Senior Research Analyst – Security, Risk & Compliance
Cassandra Cooper is a senior research analyst within the Security, Risk & Compliance team at Info-Tech Research Group. Prior to moving into thi... Read more

Barry Cousins

Practice Lead, Applications – Project & Portfolio Management
Barry Cousins is a Senior Director at Info-Tech Research Group, specializing in Project Portfolio Management, Help/Service Desk, and Telephony/Unif... Read more

Christine Coz

Senior Director, Security
Christine has over 30 years of progressive experience in the Leadership of IT and IT Security in several business sectors. Prior to joining Inf... Read more

Filipe De Souza

Workshop Delivery Director, Security, Risk & Compliance
Filipe De Souza is a Workshop Delivery Director at Info-Tech Research Group focused on Security, Risk, and Privacy. Having previously worked in res... Read more

Tony Denford

Executive Advisor
Tony Denford is an Executive Advisor at Info-Tech Research Group. Thrughout his career he has specialized in designing and implementing ITSM and Le... Read more

Jordan Detmers

Senior Workshop Product Manager
Jordan is a Senior Workshop Product Manager for ITSM and PPM at Info-Tech Research Group. He manages the planning, delivery, and quality of Info-Te... Read more

Ben Dickie

Research Director, Applications – Enterprise Applications
Ben Dickie is a Research Director at Info-Tech Research Group. His areas of expertise include customer experience management, CRM platforms and dig... Read more

Reddy Doddipalli

Senior Workshop Director
Reddy is a Senior Workshop Director at Info-Tech Research Group, focused on Data Management and Specialized Analytics Applications. He has over 25 ... Read more

Travis Duncan

Research Director, Applications – Project & Portfolio Management
Travis Duncan is a Research Manager on the PMO team at Info-Tech Research Group. Travis has extensive knowledge in the Project Portfolio Management... Read more

Mark Earley

Director, Consulting
Specializing in enterprise applications and, more specifically, in ERP, Mark is an expert in structured ERP software selection with the goal of tra... Read more

Roberto Eberhardt

Principal Research Advisor
Roberto Eberhardt is a Principal Research Advisor in the Industry Practice team. Roberto brings an extensive background with 15+ years of experienc... Read more

Hans Eckman

Principal Research Director, Applications – Agile Development & Management
Hans Eckman is a business transformation leader helping organizations connect business strategy and innovation to operational excellence. He suppor... Read more

David Espinosa

Senior Director, Executive Services
Dave Espinosa, as an Executive Advisor, is accountable for driving value and success among our client’s leadership teams. By helping to unlock clie... Read more

Rebecca Factor

Senior Research Analyst, CIO Practice – People & Leadership
Rebecca previously worked for an HR technology company, using research to improve and guide product development, contribute to internal HR initiati... Read more

Michael Fahey

Executive Counselor
As the Regional CIO and member of executive leadership team supporting operations and staff in 37 markets and shared accountability for USD $12B re... Read more

Ugbad Farah, PMP

Senior Research Analyst, Applications – Project & Portfolio Management
Ugbad specializes in Project, Program, Portfolio and Organizational Change Management as well as setting up Project Management Offices. Prior to jo... Read more

Robert Fayle

Research Director, Applications – Enterprise Applications
Robert is a Research Director, Enterprise Applications at Info-Tech Research Group. He has more than 20 years of experience developing ERP applicat... Read more

Sharon Foltz

Senior Director, Executive Services
Sharon is passionate about building relationships and understanding needs of members and prospects. As an Executive Advisor, she focuses on ensuri... Read more

Larry Fretz

Practice Lead, CIO – Gaming & Hospitality
As the Gaming & Hospitality Practice Lead at Info-Tech Research Group, Larry Fretz manages a team of analysts to develop and deliver best-pract... Read more

Adib Ghubril

Research Director, CIO
Adib Ghubril focuses on research themes related to the future, such as the risks and benefits of adopting emerging technologies. Adib draws on ... Read more

David Glazer

Research Lead, CIO – Strategy and Innovation
David Glazer is a Research Lead at Info-Tech Research Group where he leads emerging trends, IT strategy and digital transformation research. Da... Read more

George Goodall

Executive Advisor, Executive Services
George Goodall is an Executive Advisor in the Research Executive Services practice at Info-Tech Research Group. His primary focus is the unique cha... Read more

Adriana Goodmanson

Director, Consulting
An expert in facilitating enterprise application solutions, Adriana focuses on defining associated strategies, facilitating business process improv... Read more

Denis Goulet

Senior Workshop Director
Denis is a business and IT strategist who partners with you to communicate, relate, and adapt for success. After helping develop 25+ IT Strategi... Read more

Jack Hakimian

Vice President, Applications
Jack has close to twenty-five years of Technology and Management Consulting experience. He has served multi-billion dollar organizations in multipl... Read more

Paul Herzstein

Senior Workshop Director
Paul Herzstein is a Senior Workshop Director at Info-Tech Research Group with over 38 years of technology and management consulting experience, del... Read more

Lisa Highfield

Research Director - Enterprise Applications
Lisa is a Director, Research – Enterprise Applications. She has over 20 years of experience helping organizations realize operational excellence th... Read more

Sidney Hodgson

Senior Director
Sidney Hodgson is a Senior Executive Advisor at Info-Tech Research Group with over 30 years of experience in IT leadership roles as CIO of three or... Read more

Bill Holliday

Senior Workshop Director
Bill is an Atlanta, Georgia-based Senior Workshop Director with 20+ years of leading technology delivery services and PMOs in global, enterprise IT... Read more

Valence Howden

Principal Research Director, CIO
Valence is a Principal Research Director in the CIO Practice at Info-Tech Research Group, with extensive experience in helping organizations be suc... Read more

Igor Ikonnikov

Research Director, Data & Analytics
Igor Ikonnikov is a Research & Advisory Director in the Data & Analytics practice. Igor has extensive experience in strategy formation and ... Read more

Brian Jackson

Research Director, CIO
As a Research Director in the CIO practice, Brian focuses on emerging trends, executive leadership strategy, and digital strategy. After more than ... Read more

David Jeffery, MBA, MS

Executive Counselor
Dave is passionate about working with executives and strategic leaders to improve their organizations and personal relative competitive advantage s... Read more

Steven Jeffery

Director of Research, Vendor Management
Steve Jeffery is a Director of Research, Vendor Management in the CIO practice at Info-Tech Research Group with 30+ years of experience in Informat... Read more

Chris Johnsen

Division President, Advisory – Consulting
Chris is a dynamic trailblazer in IT research, producing unbiased and highly relevant information to empower CIOs and IT leaders to make strategic,... Read more

Jennifer Jones

Senior Research Advisor, Industry
Jennifer Jones is a Senior Research Advisor in the Industry Practice. Jennifer brings over 10 years of healthcare industry experience, most recentl... Read more

John Kemp

Senior Director, Executive Services
John, as an Executive Advisor, is accountable for value recognition among our client’s leadership teams. By helping to unlock client potential thro... Read more

Dave Kernohan

Senior Workshop Director
Dave Kernohan is a Senior Workshop Director in the Infrastructure practice at Info-Tech Research Group. Drawing on his broad experience in IT, he w... Read more

Gerald Khoury

Senior Executive Advisor
Gerald is passionate about working with IT leaders and their departments, to achieve personal and organisational transformation. This is supported ... Read more

Allison Kinnaird

Research Director, Infrastructure & Operations
Allison Kinnaird is a Research Director for Info-Tech Research Group in the Infrastructure & Operations practice. She is a highly accomplished ... Read more

Isaac Kinsella

Research Specialist
Isaac is a Security Research Specialist who joined Info-Tech's Security, Risk, Privacy & Compliance Research Practice in January 2020. Isaac ha... Read more

Frank Koelsch

Research Fellow
With over 30 years in the industry, Frank Koelsch is an expert in IT and business transformation. He is a seasoned professional with a broad range... Read more

Andrew Kum-Seun

Senior Research Analyst, Applications – Agile Development & Management
Andrew Kum-Seun is a Senior Research Analyst at Info-Tech Research Group. He covers key topics in the application roadmap and development space whi... Read more

Naveen Kumar

Vice President, Consulting Services
A sought-after industry expert, Naveen offers extensive business and technology insight into public and private sectors. Specializing in topics inc... Read more

Samuel Leese

Senior Consulting Analyst, Applications – Enterprise Applications
Samuel Leese is a member of the Enterprise Applications team at Info-Tech Research Group. As a Senior Analyst, Samuel has enjoyed both the opportun... Read more

John Leidl

Senior Director, Executive Services
John, as an Executive Advisor, is accountable for helping Info-Tech’s clients unlock their potential through maximizing the value they extract from... Read more

Andrea Leven-Marcon

Practice Lead, CIO – Training Programs
Andrea Leven-Marcon is a Research Director and leads the People and Leadership practice team within the Info-Tech CIO Advisory Practice. Andrea b... Read more

Jacques Lirette

Senior Director, Executive Services
Jacques is responsible for delivering advice and coaching to help unlock client potential. Jacques provides Information Technology Leaders with ins... Read more

Andy Liu

Senior Research Analyst, CIO – Service Management
Andy Liu is a Senior Research Manager for the CIO Advisory Practice at Info-Tech Research Group covering key topics in IT strategy and emerging tec... Read more

Mark Maby

Research Director
Mark Maby is a member of the Industry Practice at Info-Tech Research Group. As a Research Director, Mark has had the opportunity to conduct targete... Read more

Ben Mackle

Senior Research Analyst, Applications – Agile Development & Management
Ben is a Research Manager at Info-Tech Research Group in the Applications practice. Ben specializes in Application Portfolio Management, and has sp... Read more

Andrea Malick

Research Director, Applications – Data & Analytics
Andrea Malick is a Research Director in the Data and Analytics practice at Info-Tech, focused on building best practices knowledge in the enterpris... Read more

Joel Martin

Director, Vendor Advisory Services
Joel is a Director at Info-Tech Research Group where he is responsible for leading programs allowing software vendors to understand the buying beha... Read more

Marc Mazur

Research Specialist
Marc Mazur is a research specialist in Info-Tech Research Group’s Security, Risk, and Compliance Practice. With over ten years of research experien... Read more

Carlene McCubbin

Research Director, CIO – People & Leadership
Carlene McCubbin is a Research Director for the CIO Advisory Practice at Info-Tech Research Group covering key topics in organization and leadershi... Read more

Vivek Mehta

Research
Vivek is a Research Director in CIO practice at Info-Tech Research Group. He publishes on topics related to digital transformation and innovation. ... Read more

Baird Miller, PhD

C
Baird is passionate about partnering with business and technology leaders, providing Info-Tech’s research-based insights and guidance, and supporti... Read more

Natalia Modjeska

Research Director, Applications – Data & Analytics
Natalia Modjeska joined Info-Tech in June 2017 as Director, Research and Advisory for DnA (Data & Analytics). She brings more than 15 years of ... Read more

Ian Mulholland

Research Analyst, Security, Risk & Compliance
Ian is a member of the Security, Risk, and Compliance team at Info-Tech Research Group. His primary focus is developing and updating security resea... Read more

Aadil Nanji

Research Director, CIO – Vendor Management
Aadil Nanji is a Research Director at Info-Tech Research Group focused on contract review and vendor management. He also has experience in the are... Read more

Andy Neill

Practice Lead, Applications – Enterprise Architecture, Data & Analytics
Andy is Senior Research Director, Data Management and BI at Info-Tech Research Group. He has over 15 years of experience in managing technical team... Read more

Susan Noiles

Executive Counselor, Executive Services
Susan, as a Senior Director in Executive Services, is accountable for helping Info-Tech’s clients unlock their potential through maximizing the val... Read more

Stephen O'Connor

Executive Counselor
Through developing trusted relationships that develops over time, and with a focus on providing advice and deliverables customized to our client’s ... Read more

Rajesh Parab

Research Director, Applications – Data & Analytics
Rajesh Parab is a Research Director at Info-Tech Research Group, focused on data and analytics in the Applications research and advisory practice. ... Read more

Jennifer Perrier

Principal Research Director
Jennifer has over 20 years of experience in the Information Technology and Human Resources research space, joining Info-Tech in 1998 as the first r... Read more

Kevin Peuhkurinen

Research Director , Security, Risk & Compliance
Kevin Peuhkurinen is a Research Director in the Security, Risk, and Compliance practice. His primary focus is on helping clients align security act... Read more

Rick Pittman

Vice President, CIO Research
In this role, Rick leads a group of research practices focused on People & Leadership, Strategy and Governance, Value & Performance, and Ve... Read more

Graham Price

Executive Advisor - Executive Services
Graham has an extensive background in IT service management consulting roles, change management roles, and business management positions within the... Read more

Prashanth Raghavan

Director, Consulting
Whether transforming the capabilities of Fortune 100 companies through technology, optimizing IT departments to drive business value, or helping na... Read more

Mahmoud Ramin

Research Specialist, Infrastructure & Operations
Mahmoud is a Research Specialist for Info-Tech Research Group’s Infrastructure & Operations practice team. He has over ten years of research ex... Read more

Thomas Randall

Research Specialist
Thomas Randall is a Research Specialist for Info-Tech Research Group’s Infrastructure and Operations team. He primarily focuses on communications a... Read more

Rocco Rao

Principal Research Director, Industry
Rocco Rao is a Research Director and Executive Advisor with Info-Tech Research Group. With over 35 years of IT experience in the public and private... Read more

Tracy-Lynn Reid

Interim Practice Lead & Research Director, CIO – People & Leadership
Tracy-Lynn Reid is a Research Director for the CIO Advisory Practice, covering key topics related to People & Leadership within an information ... Read more

Joe Riley

Senior Workshop Director
Joe Riley is a Senior Workshop Director for Infrastructure, Operations, Project Management, Innovation and IT Strategy practices at the Info-Tech R... Read more

Jeremy Roberts

Senior Research Analyst
Read more

Logan Rohde

Research Specialist, Security, Risk & Compliance
To date, Logan's research has concentrated on data classification, incident response, and security governance and management. He is presently suppo... Read more

Natalie Sansone

Senior Research Analyst, Infrastructure & Operations
Natalie is a Senior Research Analyst in the Infrastructure & Operations practice at Info-Tech Research Group. Her area of focus is in IT servic... Read more

Frank Sargent

Principal Research Advisor, Security, Risk & Compliance
Frank Sargent is a Director in the Security, Risk & Compliance Research Practice with Info-Tech Research Group. Frank has over 25 years of expe... Read more

Derek Shank

Research Analyst, Infrastructure & Operations
Derek Shank's research focuses on I&O process improvements, productivity, future technology, and mergers and acquisitions. He advises clients o... Read more

Andrew Sharp

Senior Research Analyst, Infrastructure & Operations
Andrew Sharp is a Senior Research Analyst in the Infrastructure & Operations practice at Info-Tech Research Group. Andrew covers disaster recov... Read more

Aaron Shum

Practice Lead - Security, Privacy, Risk & Compliance
Aaron Shum is a Practice Lead in the Security, Privacy, Risk & Compliance team at Info-Tech Research Group. With 20+ years of experience across... Read more

Crystal Singh

Research Director, Applications – Data & Analytics
Crystal Singh is a Research Director at Info-Tech Research Group, focused on research and advisory in the Data and Information Management, Enterpri... Read more

John Sloan

Research Director and Executive Advisor, Infrastructure
John Sloan is a Research Director in the Infrastructure practice, and has been with Info-Tech Research Group since 1999. His current areas of resea... Read more

Reiaz Somji

Managing Director, Consulting
As a client-focused strategist with strong organizational acumen, Reiaz leverages his 20+ years of management consulting experience to help C-suite... Read more

Shastri Sooknanan

Research Advisor
Shastri has over 24 years of experience in Information Technology, the last 12 years specifically in the area of SIEM/CSOC, which includes over 100... Read more

Darin Stahl

Principal Research Advisor | Infrastructure & Operations
Principal Research Advisor within the Infrastructure Practice, areas of focus include: Enterprise Infrastructure outsourcing (IaaS/PaaS, Managed ... Read more

Allison Straker

Research Director, Applications
Allison has nearly two decades of experience in IT, most notably as a business consultant with experience in business analysis, project/portfolio m... Read more

Emily Sugerman

Research Specialist
Emily Sugerman is a research specialist in the Infrastructure and Operations research practice. Emily covers topics such as virtual events and onli... Read more

Mark Tauschek

Vice President, Infrastructure & Operations
Mark Tauschek is the Vice President, Infrastructure Research Practice at Info-Tech Research Group. Previously, Mark was a Principal Consulting Anal... Read more

Bill Terrill

Editor's note: Although Bill is no longer with us, his experience and wisdom have had a lasting influence on our research department, and he will b... Read more

Jimmy Tom

Research Advisor, Security, Privacy, Risk & Compliance
Jimmy Tom is a Research Advisor at Info-Tech Research Group with extensive experience managing the full spectrum of IT operations, infrastructure, ... Read more

David Tomljenovic

Principal Research Advisor
David brings extensive experience from the Financial Services sector having worked 25 years on Bay Street Most recently he was a Corporate Financ... Read more

Michelle Tran

Research Specialist, Security & Risk Management
Michelle Tran is a Consulting Analyst at Info-Tech Research Group, focusing on Security, Risk, and Compliance. During her time at Info-Tech, Mic... Read more

Frank Trovato

Research Advisor, Infrastructure
Frank Trovato is a Research Advisor for Info-Tech Research Group and a certified business continuity professional with extensive experience in disa... Read more

Vicki van Alphen

Executive Counselor
Vicki delivers results to executive clients and their teams by contextualizing Info-Tech’s research and frameworks and supporting her clients with ... Read more

Mary VanLeer

Executive Counselor, Executive Services
Mary VanLeer is currently a CIO and Executive Counselor as part of the Executive Services team for Info-Tech Research Group. Her past positions inc... Read more

Gordana Vuceta

Research Director, Practice Lead Vendor Management
With over 20 years of experience in Alliances and Partner Management, Gordana Vuceta has worked with some of the top corporations in North America ... Read more

Ted Walker

Principal Research Advisor, Vendor Management
Ted Walker is a Principal Research Advisor at Info-Tech Research Group focused on contract review and vendor management. He also has extensive expe... Read more

Dave Wallace

Vice President, Industry Research
Dave Wallace the VP, Industry Practice with Info-Tech Research Group. With over 39 years’ IT experience in the public and private sectors, Dave has... Read more

Christopher (Kriss) Warner

Director, Consulting
Kriss’ expertise ranges from SIEM and vulnerability management to risk and compliance. Over a career spanning 25+ years, four continents, and marke... Read more

Ryan Welham

Senior Product Specialist
Ryan is a Senior Workshops Product Manager for Applications and Data & Analytics at Info-Tech Research Group. He manages the planning, delivery... Read more

Ken Weston

Senior Research Analyst, Infrastructure & Operations
Ken Weston is a Senior Research Analyst and Management Consultant in the Infrastructure & Operations Practice at Info-Tech Research Group. Ken ... Read more

William Wong

Principal Research Advisor, Security
William has over 30 years of experience in Information Technology. With almost 20 years specifically in the area of IT Risk(with IBM) that include... Read more

Andy Woyzbun

Research Fellow
After over half a century in IT and 14 years with Info-Tech Research Group, Andy retired at the end of 2019. In his 14 years with Info-Tech, Andy h... Read more

Sallie Wright

Counselor, Executive Services
Sallie’s experiences include… Fulton County Government: CIO for Georgia’s largest County, home to Atlanta. $32M budget supporting 5,000 employe... Read more

Scott Young

Principal Research Advisor, Infrastructure
Scott Young is a Director of Infrastructure Research at Info-Tech Research Group. Scott has worked in the technology field for over 15 years with a... Read more

Jared Zaifman

Product Specialist
Jared Zaifman is a Product Specialist in the CIO practice at Info-Tech Research Group. Prior to joining Info-Tech, Jared was involved in a vari... Read more
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