Info-Tech Provides Best-Practice Research Across Five Key Areas
Info-Tech Makes Your Job Easier by Providing:
Avoid Starting From Scratch by Leveraging Best Practices
- Over 30,000 members sharing insights you can use
- Millions spent developing tools and templates annually
- Gain direct access to over 100 analysts as an extension of your team
- Use our massive database of benchmarks and vendor assessments
- Get up to speed in a fraction of the time
01
Manage and Improve Core IT Processes
Optimizing core IT processes is the single most important part of any IT manager’s job.
- Prioritize your key IT processes and build an improvement roadmap
- Establish clear ownership of core IT processes
- Empower your team with a training and development plan for process owners
02
Faster & More Effectively Complete Your Technology Projects
Top IT leaders leverage best practices before they start a project, not after they learn the hard way.
- Info-Tech provides best practices and practical tools to get projects done better, faster, and cheaper
- Use our contract review and negotiation program to save tens of thousands of dollars annually
- Employ data-driven SoftwareReviews to make better IT decisions
- Achieve project success using our comprehensive role-based project and technology coverage
Role-Based Research
Our research and advisory service covers hundreds of IT topics across all core roles within the industry.
Tech Trends 2023
Attack new opportunities and protect the organization from volatility.
Define Service Desk Metrics That Matter
Look beyond benchmarks and rely on internal metrics to drive success.
Agile Enterprise Architecture Operating Model
Make your enterprise architecture operating model relevant.
Implement a Transformative IVR Experience That Empowers Your Customers
Learn the strategies that will allow you to develop an effective interactive voice response (IVR) framework that supports self-service and improves customer experience.
Prepare an Actionable Roadmap for Your PMO
Turn planning into action with a realistic PMO timeline.
Select Your Data Platform
Make complex tasks simple by applying proven methodology.
Privacy by Design for Digital Marketing
Mitigating data protection risks while enabling your business growth.
Reduce Risk With Rock-Solid Service-Level Agreements
Hold service providers more accountable to their contractual obligations with meaningful SLA components and remedies.
03
Train & Develop Your IT Leadership Team
Have the right training in place for your IT executive team and help develop the next generation of IT managers.
- Use best-practice training and implementation assistance for your entire IT executive team
- Leverage our team of expert analysts to execute best practices and stay on schedule
- Membership includes five days onsite each year to help implement your most important projects
- Educate your entire team with our robust learning platform featuring over 45 courses
04
Build a Data-Driven IT Strategy
The best IT strategies are built using data, not intuition. You can’t manage what you can’t measure.
- Objectively measure IT performance and create reports that celebrate IT success
- Use data to show demand for IT services and explain the need to increase IT’s budget
- Understand business needs and use data to prioritize a clear IT roadmap
- Manage key stakeholders and increase business satisfaction with IT
