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CIO & STRATEGY
Jul 01, 2026

AI Adoption & Impact Study: AI in the Enterprise June 2026 Top 10 Insights

Top 10 insights from our survey of senior leaders on AI adoption in the enterprise.
CIO & STRATEGY
Jun 30, 2026

AI Adoption & Impact Study: AI in Software Development June 26 Top 10 Insights

Insights from an AI adoption and impact study surveying applications, engineering, and product leaders.

APPLICATIONS
Jun 30, 2026

Position Your Brand Strategically as a Cost or Value Leader

Don’t get stuck in the middle. Channel efforts and resources effectively to secure success.
CIO & STRATEGY
Jun 29, 2026

Get and Keep Your AI Projects on Track

Tackle the five root causes of AI project failure.
CIO & STRATEGY
Jun 23, 2026

Govern Enterprise AI Agents While Preserving Innovation

Treat every AI agent as a persistent digital actor without conscience and govern it as if it could go rogue anytime.
SECURITY
Jun 23, 2026

Streamline Security Detection & Response Outsourcing

Cut through vendor noise during MDR selection by focusing on outcomes, capabilities, and requirements.
INDUSTRY CATEGORIES
Jun 23, 2026

Assess and Prioritize Agentic AI Use Cases in Utilities

Turn AI agents from ideas to pilots by balancing risk, impact, and business realities.
CIO & STRATEGY
Jun 22, 2026

Identify and Evaluate Quantum Computing Use Cases

Determine the viability and value of the quantum processing of today and tomorrow for your enterprise.
INDUSTRY CATEGORIES
Jun 17, 2026

Assess and Prioritize Agentic AI Use Cases in Professional Services Organizations

Assess agentic AI use cases with a triage model that connects fit, guardrails, and value.
CIO & STRATEGY
Jun 16, 2026

Info-Tech’s Best of 2026 Mid-Year Report

IT builds the foundation for an AI-supported future.
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GENERAL
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Agentic IT Research Center

Build the operating discipline for turning AI demand into governed, measurable operating value.

GENERAL
Thought model representing Service Desk Analytics

Service Desk Analytics

Your ITSM platform tells you what happened. It does not tell you what it means.

GENERAL
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AI-Assisted Advisory Services

Analyst-grade deliverables, at AI speed.

CIO & STRATEGY
Thought model representing IT Talent Trends 2026​

IT Talent Trends 2026​

The human edge in an AI world.

CIO & STRATEGY
Thought model representing Info-Tech’s Best of 2026 Mid-Year Report

Info-Tech’s Best of 2026 Mid-Year Report

IT builds the foundation for an AI-supported future.

GENERAL
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Info-Tech Awards

The Info-Tech Awards celebrate outstanding achievements in IT, recognizing both indi...

Newest Research

CIO & STRATEGY

AI Adoption & Impact Study: AI in the Enterprise June 2026 Top 10 Insights

Top 10 insights from our survey of senior leaders on AI adoption in the enterprise.

CIO & STRATEGY

AI Adoption & Impact Study: AI in Software Development June 26 Top 10 Insights

Insights from an AI adoption and impact study surveying applications, engineering, and product leaders.

APPLICATIONS

Position Your Brand Strategically as a Cost or Value Leader

Don’t get stuck in the middle. Channel efforts and resources effectively to secure success.

Top Downloads

INF & OPS

Standardize the Service Desk

Build a solid foundation for future IT service improvements.

APPLICATIONS

Scale Up Your Requirements Management Practices

Embrace business analysis at the speed and scale of your organization.

SECURITY

Build Your Security Operations Program From the Ground Up

Establish security operations with a threat collaboration environment.

CIO & STRATEGY

Build an Effective IT Controls Register

Confidently counter IT risks that matter.

SECURITY

Build an Information Security Strategy

Align the information security strategy to organizational goals and risks to create value.

CIO & STRATEGY

Create a Service Management Roadmap

Implement service management in an order that makes sense.

INF & OPS

Optimize IT Change Management

Right-size IT change management to protect the live environment.

INF & OPS

Improve Incident and Problem Management

Rise above firefighter mode with structured incident management to enable effective problem management.

CIO & STRATEGY

Design Your IT Organization for the Future

Deliver on your most critical objectives with a strategically aligned IT structure.

Vendor News, Reports, and Insights

Customer Relationship Management

Customer Relationship Management (CRM) consists of applications designed to automate and manage the customer life cycle. CRM

Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.

Human Capital Management (HCM)

Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.

Project Management

Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.

Business Intelligence & Analytics (BI)

Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.

IT Service Management

IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.

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SAP Acquires Dremio, Reltio, and Prior Labs to Create an Agentic AI Platform and Research Center for Structured Data

SAP’s recent acquisition activity should be viewed as building a three-part stack: Dremio for open lakehouse and business context, Reltio for trusted master data, and Prior Labs for AI models purpose-built for structured business data.

Artificial Intelligence (AI)

Salesforce Is Putting Deflection-Era Customer Service on Notice

Salesforce is repositioning Agentforce Service around customer resolution rather than case deflection. Its announcements include Agentforce Help Agent, $2 resolution pricing, and a redesigned Service Portal experience, giving buyers a clearer way to evaluate service AI. This research examines what changed, why the pricing model matters, and what IT leaders should validate before scaling their Agentforce investment.

Artificial Intelligence (AI)

Big 5 AI Vendor Roundup: Week of June 22, 2026

It has become almost a full-time job to stay current with the glut of news in the AI space. This weekly roundup will get you up to speed on the news and happenings with the big 5 AI vendors in the last week.

Artificial Intelligence (AI)
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CIO
Innovation

AI Adoption & Impact Study: AI in the Enterprise June 2026 Top 10 Insights
CIO
Innovation

AI Adoption & Impact Study: AI in Software Development June 26 Top 10 Insights
Apps
Marketing Solutions

Position Your Brand Strategically as a Cost or Value Leader
CIO
Innovation

Get and Keep Your AI Projects on Track
Industry Categories
Utilities

Assess and Prioritize Agentic AI Use Cases in Utilities
CIO
IT Governance, Risk & Compliance

Govern Enterprise AI Agents While Preserving Innovation
Security
Security Processes & Operations

Streamline Security Detection & Response Outsourcing
CIO
Innovation

Identify and Evaluate Quantum Computing Use Cases
Industry Categories
Professional & Technology Services

Assess and Prioritize Agentic AI Use Cases in Professional Services Organizations
CIO
Innovation

Info-Tech’s Best of 2026 Mid-Year Report
CIO
Innovation

Leadership Summit: The Ultimate Onboarding Experience 2026
Data & BI
Business Intelligence Strategy

From Data as a Product to the Data Value Chain
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