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CIO & STRATEGY

Tech Trends 2024

Generative AI’s disruptive impact on every industry brings with it new opportunities for organizations to seize and new risks they must mitigate as they forge their strategy for the future. In this year’s Tech Trends report, we examine three trends to help seize the opportunities: AI-Driven Business Models, Autonomized Back Office, and Spatial Computing. And three trends that will help mitigate risks: Responsible AI, Security by Design, Digital Sovereignty.

CIO & STRATEGY

Build Your Generative AI Roadmap

Generative AI is disrupting all industries and providing opportunities for organization-wide advantage. Organizations need to understand this disruptive technology and trends to properly develop a strategy for leveraging this technology successfully.

CIO & STRATEGY

Redesign Your IT Organizational Structure

The organizational redesign process requires a strong foundation, selection and customization of the right future-state operating model, and clear understanding of change management principles. With these components, an organizational chart can continually be adapted to meet the needs of the organization.

APPLICATIONS

Evolve Your Software Development Lifecycle Into a Solution Delivery Lifecycle

A solution delivery lifecycle encompasses the people, processes, and tools needed to deliver value to the end consumers of the solution. Expand your approach to drive your software development lifecycle (product delivery) to include intake, product management, operations, and value measurement.

CIO & STRATEGY

Build a Business-Aligned IT Strategy

Create an IT strategy based on business needs, not just intuition. It is no longer enough to generate a text document and call it an IT strategy. Stakeholder attention spans are growing shorter; create a visual IT strategy to show how IT will support the business.

INF & OPS

Implement Hardware Asset Management

Use this blueprint to implement or improve your hardware asset management practices, one step at a time.

INF & OPS

Optimize IT Change Management

Infrastructure and application change occur constantly, driven by changing business needs, requests for new functionality, operational releases and patches, and resolution of incidents or problems. IT managers need to follow a standard information technology change management best practice to ensure that rogue changes are never deployed while the organization remains responsive to demand.

CIO & STRATEGY

Improve IT Governance to Drive Business Results

For many organizations, current IT governance often does not address the changing goals, risks, or context of the organization so IT spend is not easily linked to value. Moreover, the right people are not making the right decisions about IT.

INF & OPS

Develop a Business Continuity Plan

Implement a structured and repeatable process, applied to one business unit at a time. Keep BCP planning efforts manageable and enable business unit leads to own their BCP in the future.

Top SoftwareReviews Category Reports

Customer Relationship Management

Customer Relationship Management (CRM) consists of applications designed to automate and manage the customer life cycle. CRM

Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.

Human Capital Management (HCM)

Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.

Project Management

Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.

Business Intelligence & Analytics (BI)

Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.

IT Service Management

IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.

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