The CIO role is evolving from record keeper to forecasting future opportunities and risks. Six trends in 2025 fit into three major themes that will impact organizations in 2025.
AI’s future is here, and its promise of innovation is matched only by its risk and complexity. The responsibility for navigating the delicate balance of AI risk and AI reward has fallen to CIOs and IT leaders. Learn about the four trends that will inform AI strategies in 2025.
Traditional talent strategies will be no match for the new technologies, expectations, and generations that are reshaping the IT workplace. To successfully deliver on the vision of IT’s exponential future, IT leaders must reimagine talent processes, organizational structures, and their own notions of what it takes to lead IT.
Create an IT strategy based on business needs, not just intuition. It is no longer enough to generate a text document and call it an IT strategy. Stakeholder attention spans are growing shorter; create a visual IT strategy to show how IT will support the business.
The amount of data within organizations is growing at an exponential rate, creating a need for organizations to adopt a formal approach to governing their data. However, many organizations remain uninformed on how to effectively and sustainably govern their data.
Build a business-aligned, risk-aware, holistic security strategy: gather business requirements to prioritize improvements; assess risks, stakeholder expectations, and risk appetite to set meaningful targets; conduct a comprehensive gap analysis to identify improvements; and build a flexible roadmap to set the program on the right footing.
The service desk is the entry point for users to get help. IT must ensure the first line of interaction has the knowledge and tools they need to resolve quickly and preferably on first contact.
Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.
Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.
Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.
Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.
IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.
