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Establish Data Governance

Establish data trust and accountability with strong governance.

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Contributors

  • Collibra
  • Global Data Excellence
  • University of British Columbia
  • Knowledge Integrity Inc.
  • San Diego Zoo
  • Beca Applied Technologies
  • Braun Intertec
  • Organizations are facing challenges from explosive data growth (volume, velocity) and the need to use more new sources of data like social media (variety) just to remain in business, putting a strain on enterprise data management.
  • Although the need for a data governance program can be evident, business buy-in remains a real barrier. IT must create a comprehensive governance plan and socialize the value of data governance to gain buy-in.

Our Advice

Critical Insight

  • Data governance enables data-driven insight. Hearing the word governance can trigger thoughts of bureaucracy, but instead think of governance as a structure for making better use of data.
  • Collaboration is critical. The business may own the data, but IT understands the data. Data governance will not work unless the business and IT work together.
  • Data governance is an engine that needs fuel, and it powers the organization up the data value chain. Data governance is an engine that puts the pistons of policies and procedures, master data management, data quality, and data architecture into motion. Without data governance, these elements of data management would not be possible.

Impact and Result

  • Gather requirements for your data governance program by interviewing key stakeholders and identifying prevalent, data-related pains. Understand how data is created, used, and curated throughout the enterprise to gain a high-level perspective of data requirements.
  • Identify the organization’s current state of data governance capability along with the target state, identify the gaps, and then define solutions across a balance of planning and control activities to fill those gaps. Ensure business initiatives are woven into the mix.
  • Create a comprehensive roadmap to prioritize initiatives and delineate responsibilities among data stewards, data owners, and members of the data governance steering committee.
  • Gain complete buy-in from the business and IT stakeholders to move forward with the implementation of data governance. Effectively communicate initiatives to end users and executives to reduce resistance.

Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should develop a data governance program, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

1. Build a collaborative data governance engine plan

Gain an in-depth understanding of what organizational data is critical to the business and needs governing. Establish a concrete starting point by assessing the maturity of existing data governance initiatives.

2. Develop the data governance implementation roadmap

Create a detailed and practical roadmap based on the organization’s current and future state to show the value of a data governance program to the business.

3. Drive the data governance program engine

Put the councils, committees, policies, and procedures in place to provide the structure that the organization needs to better use its data. Set up a governance framework that will be self-sustaining through ongoing communication plans.

Guided Implementations

This guided implementation is an eight call advisory process.

Guided Implementation #1 - Build a collaborative data governance engine plan

Call #1 - Identify what data governance means to the organization.
Call #2 - Discuss the strategic plans of the business and establish a business context for data governance.
Call #3 - Determine data governance program strategies.

Guided Implementation #2 - Develop the data governance implementation roadmap

Call #1 - Discuss the results of the data governance requirements gathering assessment.
Call #2 - Plan initiatives for data governance.
Call #3 - Create a roadmap and discuss next steps.

Guided Implementation #3 - Drive the data governance program engine

Call #1 - Discuss and create the policies, procedures, roles, and responsibilities that will enable your organization to use its data for shared insight.
Call #2 - Develop a communication plan to maintain the governance program.

Onsite Workshop

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Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Develop a Vision for the Data Governance Program

The Purpose

  • Identify key business data assets that need to be governed.
  • Create a unifying vision for the data governance program.

Key Benefits Achieved

  • Understand the value of data governance and how it can help the organization better leverage its data.
  • Gain knowledge of how data governance can benefit both IT and the business.

Activities

Outputs

1.1

Establish business context and value of data governance to the organization

1.2

Assess the value, benefits, challenges, and opportunities associated with data governance

1.3

Develop the vision, purpose, and scope of data governance for the business

  • Defined and holistic data governance vision
1.4

Identify data governance enablers

1.5

Interview business stakeholders

  • IT and business leadership alignment
  • Business leadership communication plan
  • Data governance program charter

Module 2: Assess Data Flow in the Business

The Purpose

  • Assess which data contains value and/or risk and determine metrics that will determine how valuable the data is to the organization.
  • Assess where the organization currently stands in data governance initiatives.
  • Determine gaps between the current and future states of the data governance program.

Key Benefits Achieved

  • Gain a holistic understanding of organizational data and how it flows through business units and systems.
  • Identify which data should fall under the governance umbrella.
  • Determine a practical starting point for the program.

Activities

Outputs

2.1

Evaluate the risks and value of critical data

2.2

Map and understand the flow of data within the business

  • Data governance scope
2.3

Identify data sources and users

  • Data flow diagram with identified key data sources and users
2.4

Assess current data governance capabilities

  • Data governance maturity assessment
2.5

Set target data governance capabilities

  • Business data glossary
2.6

Identify performance gaps

Module 3: Analyze Gaps and Develop Initiatives

The Purpose

  • Determine strategic initiatives and create a roadmap outlining key steps required to get the organization to start enabling data-driven insights.
  • Determine timing of the initiatives.

Key Benefits Achieved

  • Establish clear direction for the data governance program.
  • Step-by-step outline of how to create effective data governance, with true business-IT collaboration.

Activities

Outputs

3.1

Evaluate performance gaps for remediation

3.2

Develop alignment of initiatives to strategies

3.3

Consolidate data governance initiatives and strategies

  • Data policy templates
  • Job descriptions and RACI
3.4

Develop a project timeline and define key success factors

  • Data governance initiative plan and timeline

Module 4: Design Roadmap and Plan Implementation

The Purpose

  • Consolidate the roadmap and other strategies to determine the plan of action from Day One.
  • Create the required policies, procedures, and positions for data governance to be sustainable and effective.

Key Benefits Achieved

  • Prioritized initiatives with dependencies mapped out.
  • A clearly communicated plan for data governance that will have full business backing.

Activities

Outputs

4.1

Develop a plan of action

  • Data governance roadmap
4.2

Prioritize actions

  • Action plan
4.3

Build a data governance roadmap (short and long term)

  • Business case presentation
  • Job descriptions

Member Testimonials

Unlock Sample Research

After each Info-Tech experience, we ask our members to quantify the real time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this Blueprint, and what our clients have to say.

Client

Experience

Impact

$ Saved

Days Saved

LInea Directa SAS

Guided Implementation

10/10

$34,545

10

Ricoh Australia (Pty) Ltd.

Guided Implementation

10/10

$62,810

20

The St. Thomas-Elgin General Hospital

Workshop

10/10

$23,500

110

Dura-Line Corporation

Guided Implementation

10/10

$21,983

5

The Rehmann Group LLC

Guided Implementation

10/10

$31,405

35

CGFNS International

Guided Implementation

8/10

$31,405

10

Altra Federal Credit Union

Guided Implementation

10/10

N/A

N/A

Apogee Enterprises, Inc

Guided Implementation

9/10

N/A

N/A

ROLTA AdvizeX

Workshop

10/10

$31,940

20

College of New Caledonia

Guided Implementation

8/10

$4,000

10

Investors Bank

Guided Implementation

10/10

$1,381

2

Libro Credit Union

Guided Implementation

9/10

$25,000

10

Public Safety Canada

Workshop

9/10

$50,000

50

City of Colorado Springs

Workshop

10/10

$22,358

20

ASEA

Guided Implementation

9/10

$60,525

50

Louisiana State University

Guided Implementation

8/10

N/A

2

FinDev Canada

Guided Implementation

8/10

N/A

N/A

Lifestyle Solutions ( AUST ) LTD

Guided Implementation

10/10

N/A

2

Montana Department of Transportation

Guided Implementation

10/10

$20,099

20

Mott MacDonald LLC

Guided Implementation

10/10

$43,299

20

Kentucky COT (Commonwealth Office of Technology)

Guided Implementation

10/10

N/A

50

Adler University

Guided Implementation

10/10

$25,000

120

PGIM Fixed Income

Guided Implementation

10/10

$2,512

10

Olmsted Medical Center

Guided Implementation

8/10

$509K

50

PCI Gaming

Workshop

10/10

$63,711

50

American Bankers Association

Guided Implementation

10/10

N/A

N/A

CPS Energy

Workshop

9/10

$63,880

29

Ara Institute of Canterbury

Guided Implementation

10/10

N/A

N/A

City of Saskatoon, SK

Guided Implementation

10/10

N/A

N/A

Benchmade

Workshop

8/10

$638K

47

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