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Establish an Analytics Operating Model

Accelerate data-driven decision making.

  • Organizations are struggling to understand what's involved in the analytics developer lifecycle to generate reusable insights faster.
  • Discover what it takes to become a citizen analytics developer. Identify the proper way to enable self-serve analytics.
  • Self-serve business intelligence/analytics is misunderstood and confusing to the business, especially with regards to the roles and responsibilities of IT and the business.
  • End users are dissatisfied due to a lack of access to the data and the absence of a single source of truth.

Our Advice

Critical Insight

Organizations that take data seriously should:

  • Decouple processes in which data is separated from business processes and elevate the visibility of the organization's data assets.
  • Leverage a secure platform where data can be easily exchanged for insights generation.
  • Create density for analytics where resources are mobilized around analytics ideas to generate value.

Analytics is a journey, not a destination. This journey can eventually result in some level of sophisticated AI/machine learning in your organization. Every organization needs to mobilize its resources and enhance its analytics capabilities to quickly and incrementally add value to data products and services. However, most organizations fail to mobilize their resources in this way.

Impact and Result

  • Firms become more agile when they realize efficiencies in their analytics operating models and can quickly implement reusable analytics.
  • IT becomes more flexible and efficient in understanding the business' data needs and eliminates redundant processes.
  • Trust in data-driven decision making goes up with collaboration, engagement, and transparency.
  • There is a clear path to continuous improvement in analytics.

Establish an Analytics Operating Model Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief that outlines Info-Tech’s methodology for assessing the business' analytics needs and aligning your data governance, capabilities, and organizational structure to deliver analytics faster.

1. Define your analytics needs

This phase helps you understand your organization's data landscape and current analytics environment so you gain a deeper understanding of your future analytics needs.

2. Establish an analytics operating model

This phase introduces you to data operating model frameworks and provides a step-by-step guide on how to capture the right analytics operating model for your organization.

3. Implement your operating model

This phase helps you implement your chosen analytics operating model, as well as establish an engagement model and communications plan.

Member Testimonials

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Urban Institute

Guided Implementation




Workshop: Establish an Analytics Operating Model

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Define Your Analytics Needs

The Purpose

Achieve a clear understanding and case for data analytics.

Key Benefits Achieved

  • A successful analytics operating model starts with a good understanding of your analytical needs.




Review the business context.


Understand your analytics needs.


Draft analytics ideas and use cases.


Capture minimum viable analytics.

  • Documentation of analytics products and services

Module 2: Perform an Analytics Capability Assessment

The Purpose

Achieve a clear understanding of your organization's analytics capability and mapping across organizational functions.

Key Benefits Achieved

  • Understand your organization's data landscape and current analytics environment to gain a deeper understanding of your future analytics needs.




Capture your analytics capabilities.


Map capabilities to a hub-and-spoke model.


Document operating model results.

  • Capability assessment results

Module 3: Establish an Analytics Operating Model

The Purpose

Capture the right analytics operating model for your organization.

Key Benefits Achieved

  • Explore data operating model frameworks.
  • Capture the right analytics operating model for your organization using a step-by-step guide.




Discuss your operating model results.


Review your organizational structure’s pros and cons.


Map resources to target structure.


Brainstorm initiatives to develop your analytics capabilities.

  • Target operating model

Module 4: Implement Your Analytics Operating Model

The Purpose

Formalize your analytics organizational structure and prepare to implement your chosen analytics operating model.

Key Benefits Achieved

  • Implement your chosen analytics operating model.
  • Establish an engagement model and communications plan.




Document your target organizational structure and RACI.

  • Reporting and analytics responsibility matrix (RACI)

Establish an analytics engagement model.

  • Analytics engagement model

Develop an analytics communications plan.

  • Analytics communications plan
  • Analytics organizational chart

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Talk to an Analyst

Our analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

Book an Analyst Call on This Topic

You can start as early as tomorrow morning. Our analysts will explain the process during your first call.

Get Advice From a Subject Matter Expert

Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and set the direction for your next project step.

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Rajesh Parab


  • Gail Ulan, Program Manager & Architect, Central Arizona Project
  • Jordan Thomas, Solution Architect, Databricks
  • Maik Schutze, Chief Analytics Officer, Kentucky Cabinet for Health and Family
  • Toby Balsley, Lead Enterprise Architect, Tufts Health Plan
  • Viannie Kaye, Data Governance Manager, Hamilton Health Sciences
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