The information we collect
Info-Tech collects information by various methods, including information actively supplied by its lead providers, its customers, and information arising from customer surveys and general feedback.
The types of personal information we collect include name, contact information, identification information, and credit information. Credit card information is used for billing purposes only. We may record calls to or from our customer service representatives for the purposes of accuracy, performance reviews, training, and general quality assurance.
How we use this information
This information is used for various purposes, including customer service, accounting, billing, collections, and the marketing of other Info-Tech products.
Info-Tech may use aggregate or anonymous information, which will not be linked to identified individuals, for various other uses for itself and third parties. The identity of our corporate clients is not considered personal or confidential information, and we may disclose that information for promotion and marketing purposes.
Info-Tech users may have the option to participate in online discussion communities. Such communities are exclusive communities for certain Info-Tech subscribers and are accessible only by subscribers through their Info-Tech login name and password. Participation in the community is completely voluntary. By opting into the community, subscribers agree to share basic contact information (name, company, address) with their peers in the community.
Who we share this information with
Info-Tech does not share personal information with any third parties except as disclosed in this policy. Info-Tech may provide personal information to Info-Tech’s consultants, subcontractors, and professional advisers (which shall be bound by privacy obligations) to assist Info-Tech’s uses disclosed herein.
Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
Individuals may review their personal information contained in Info-Tech files by contacting the Info-Tech privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.
Info-Tech may amend this policy from time to time. If such amendments affect how Info-Tech uses or discloses personal information already held by Info-Tech in a material way, Info-Tech will obtain consent.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.
If at any time you would like to discontinue email communication from Info-Tech Research Group, please notify us via the Contact Us page.
For more information on Info-Tech and privacy, please contact our Privacy Officer:
Toll-free (US): 1-888-670-8889 ext 2691
Toll-free (CAN): 1-844-618-3192 ext 2691
International: +1-519-432-3550 ext. 2691