The information we collect
The types of personal information we collect include name, contact information, identification information, and credit information. Credit card information is used for billing purposes only and is not retained. We may record calls to or from our customer service representatives for the purposes of accuracy, performance reviews, training, and general quality assurance.
How we use this information
This information is used for various purposes, including customer service, accounting, billing, collections, and the marketing of other Info-Tech products.
Info-Tech may use aggregate or anonymous information, which will not be linked to identified individuals, for various other uses for itself and third parties. The identity of our corporate clients is not considered personal or confidential information, and we may disclose that information for promotion and marketing purposes.
Info-Tech users may have the option to participate in online discussion communities. Such communities are exclusive communities for certain Info-Tech subscribers and are accessible only by subscribers through their Info-Tech login name and password. Participation in the community is completely voluntary. By opting into the community, subscribers agree to share basic contact information (name, company, address) with their peers in the community.
Who we share this information with
Info-Tech does not share personal information with any third parties except as disclosed in this policy. Info-Tech may provide personal information to Info-Tech’s affiliates, divisions, consultants, subcontractors, service providers and professional advisers (which shall be bound by privacy obligations) to assist Info-Tech’s uses disclosed herein. As Info-Tech is a global business, we and our affiliates and service providers may deliver services from a country other than the country in which you reside.
Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
Individuals may review their personal information contained in Info-Tech files by contacting the Info-Tech privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.
Info-Tech may amend this policy from time to time. You should periodically review this policy for any changes.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time. Info-Tech may retain your personal information for as long as required to carry out the purposes for which the data was collected or in accordance with such legislation.
If at any time you would like to discontinue email communication from Info-Tech or withdraw consent to our collection or use of personal information (to the extent we rely on your consent as the legal basis for collection or use), please notify us via the Contact Us page.
California privacy rights
If you are a resident of California, the California Consumer Privacy Act or “CCPA” provides you with the following rights:
- The right to request the specific pieces of personal information we collect
- The right to request that we delete your personal information
If you are a California resident and wish to exercise any of your rights under the CCPA, please notify us via the Contact Us page.
We do not sell the personal information of Info-Tech members.
We do not currently recognise or respond to web browser do-not-track signals, as the industry is currently working toward a common approach.
Nevada privacy rights
If you are a resident of Nevada, Nevada law (SB 220) provides you the right to opt out of the sale of certain personal information. Nevada law defines a sale as a transfer of personal information to a third party for monetary consideration, for the purpose of the third party then licensing or selling the information to additional third parties. We do not sell the personal information of Info-Tech members.
European privacy rights
If you are a resident of the European Economic Area or the United Kingdom, applicable privacy law provides you with certain rights:
- The right to access copies of your personal information
- The right to correction of your personal information
- The right to deletion of your personal information, in certain circumstances
- The right to restrict our use of your personal information, in certain circumstances
- The right to object to our use of your personal information, in certain circumstances
- The right to request that we transfer your personal information, in certain circumstances
If you are a resident of the European Economic Area or the United Kingdom and wish to exercise any of your privacy rights, please notify us via the Contact Us page.
For more information on Info-Tech and privacy, please contact our Privacy Officer:
Toll-free (US): 1-888-670-8889 ext 2691
Toll-free (CAN): 1-844-618-3192 ext 2691
International: +1-519-432-3550 ext. 2691