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Build a Business-Aligned IT Strategy

Success depends on IT initiatives clearly aligned to business goals, IT excellence, and driving technology innovation.

IT strategies are often nonexistent or ineffective:

  • 74.6% of organizations have an IT strategy process they feel is ineffective.
  • IT does not do a good job of communicating its support for business goals; therefore, 23.6% of CXOs still feel that their goals are unsupported by IT.

IT departments that have not developed IT strategies experience alignment, organization, and prioritization issues.

Our Advice

Critical Insight

  • A CIO has three roles: enable business productivity, run an effective IT shop, and drive technology innovation. Your key initiative plan must reflect these three mandates and how IT strives to fulfill them.
  • Don’t project your vision three to five years into the future. Dive deep on next year’s big-ticket items instead.
  • Developing an IT strategy is a wasted effort if no mechanisms are put in place to govern the journey.
  • If you don’t communicate it, it doesn’t exist; simple, appealing, and inspirational communication is needed.

Impact and Result

  • Establish the scope of your IT strategy by defining IT’s mission and vision statements and guiding principles.
  • Perform a retrospective of IT’s performance to recognize the current state while highlighting important strategic elements to address going forward.
  • Elicit the business context and identify strategic initiatives that are most important to the organization while building a plan to execute on it.
  • Evaluate the foundational elements of IT’s operational strategy that will be required to successfully execute on key initiatives.
  • Wrap all strategic information into a highly visual and compelling presentation that enables easy customization and executive-facing content.

Build a Business-Aligned IT Strategy

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should create a visual IT strategy, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

1. Establish the scope of your IT strategy

Build your IT mission and vision statements, elicit IT guiding principles, and determine the scope of your IT strategy.

2. Review performance from last fiscal year

Determine the business value from previous strategies, analyze diagnostic data to review IT’s performance over the last fiscal year, and elicit other important data to communicate IT’s success over the last fiscal year.

3. Build your key initiative plan

Elicit business context from the CIO and the IT team, identify your key initiatives and build their profiles, and construct your strategy roadmap.

4. Define your operational strategy

Establish governance, evaluate budget and organizational changes, build functional support roadmaps, and finalize your IT strategy.


Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.3/10


Overall Impact

$99,297


Average $ Saved

34


Average Days Saved

Client

Experience

Impact

$ Saved

Days Saved

Metroplus Health Plan, Inc.

Workshop

10/10

$6,197

20

Affiliated Distributors, Inc

Guided Implementation

1/10

N/A

N/A

Government of the United States Virgin Islands

Workshop

10/10

$12,395

29

Plumbing Distributors

Guided Implementation

10/10

N/A

90

Choice Properties Limited Partnership

Guided Implementation

10/10

N/A

50

County of Napa

Workshop

10/10

$37,187

14

Government of Bermuda

Workshop

10/10

$200K

20

Colonial Savings, F.A.

Guided Implementation

9/10

N/A

50

DD Traders, Inc.

Guided Implementation

10/10

$61,979

50

Simnet

Guided Implementation

10/10

$100K

110

Department of Housing & Community Development

Workshop

9/10

$61,979

65

March Networks Corporate

Guided Implementation

9/10

$50,000

14

City Of Waterloo

Workshop

10/10

$50,000

20

LSU Health Sciences Center

Guided Implementation

10/10

$37,187

75

Virginia Community College System

Workshop

10/10

$37,187

115

California Department of General Services

Guided Implementation

10/10

N/A

10

University Of Regina

Workshop

9/10

$16,000

10

ReCor Medical

Guided Implementation

10/10

N/A

N/A

Granite State Management & Resources

Workshop

10/10

$10,000

44

University of Maribor

Guided Implementation

9/10

$3,000

5

American Realty Advisors

Guided Implementation

8/10

$12,395

10

Dar Al Handasah Consultants Shair & Partners Holdings Ltd.

Guided Implementation

9/10

$61,979

20

Kentucky Public Pensions Authority

Workshop

9/10

N/A

10

Randolph Brooks Federal Credit Union

Workshop

9/10

$12,395

5

Central University of Technology

Workshop

10/10

N/A

75

Prince George's Community College

Guided Implementation

10/10

$12,395

9

Penn State Health

Workshop

10/10

$900K

65

IT Assist

Guided Implementation

9/10

$3,000

10

College of DuPage

Workshop

9/10

$49,583

32

District Of Thunder Bay Social Services Administration Board,The

Guided Implementation

9/10

$6,000

47


IT Strategy

Note: Updated Academy content is coming soon

Develop a data-driven, fit-for-purpose plan with a strong link to execution.
This course makes up part of the Strategy & Governance Certificate.

Now Playing: Academy: IT Strategy | Executive Brief

An active membership is required to access Info-Tech Academy
  • Course Modules: 4
  • Estimated Completion Time: 2-3 hours
  • Featured Analysts:
  • Andy Liu, Associate Executive Advisor
  • David Glazer, Practice Lead, CIO Practice

Onsite Workshop: Build a Business-Aligned IT Strategy

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Pre-Workshop: Elicit Business Context

The Purpose

Conduct analysis and facilitate discussions to uncover what business needs mean for IT and how IT plans to support the business.

Key Benefits Achieved

An understanding of what business needs mean for IT, the business strategy, and a clear alignment between the two.

Activities

Outputs

1.1

Identify business context and business goals.

  • Business Context and Business Goals
1.2

Customize your organization’s capability map.

  • Customized Capability Map
1.3

(Optional) Compile and prioritize IT success stories.

Module 2: Establish Scope and Review IT Performance

The Purpose

Define statements, principles, and goals to establish the scope of your IT strategy and assess IT’s past performance.

Key Benefits Achieved

Identify and document the scope of your IT strategy and the successes from IT’s past performance (business value realized, key milestones and successful projects, etc.).

Activities

Outputs

2.1

Create the IT vision statement, IT mission statement, and identify IT guiding principles.

  • IT Vision Statement
  • IT Mission Statement
2.2

Define the IT strategy scope.

  • IT Guiding Principles and Scope
2.3

Determine business value realized from the last fiscal year.

  • Business Value Realized
2.4

Evaluate diagnostic data and evaluate IT performance.

Module 3: Build Your Key Initiative Plan

The Purpose

Identify high-priority key initiatives to support the business, enable IT excellence, and drive technology innovation.

Key Benefits Achieved

Build your key initiative plan along with your goals cascade visual to clearly communicate business alignment back to your key initiatives.

Activities

Outputs

3.1

Determine goals cascade from business goals to IT goals, including required IT capabilities, IT initiatives, and IT goals.

  • List of IT Initiatives
  • Goals Cascade

Module 4: Build Your Key Initiative Plan (Continued)

The Purpose

Identify high-priority key initiatives to support the business, enable IT excellence, and drive technology innovation.

Key Benefits Achieved

Build your key initiative plan along with your goals cascade visual to clearly communicate business alignment back to your key initiatives.

Activities

Outputs

4.1

Prioritize your IT initiatives.

  • IT Initiative One-Pagers (Sample)
4.2

Build your roadmap.

  • IT Roadmap
4.3

Develop business-focused sunshine diagram.

Module 5: Define Your Operational Strategy

The Purpose

Evaluate the key components on an operational strategy that will help your team execute on your key strategic initiatives.

Key Benefits Achieved

Build a strong operational strategy to ensure IT can deliver what they promise and put in place the mechanisms to govern your journey.

Activities

Outputs

5.1

Identify metrics and targets per IT goal.

  • IT Metrics and Targets
5.2

Establish stakeholder communication approach.

  • Stakeholder Communication Plan
5.3

Identify organizational changes required.

  • IT Resourcing Changes
5.4

Identify IT’s target budget.

Module 6: Next Steps and Wrap-Up

The Purpose

Complete your strategy by building a highly visual and compelling presentation that enables easy customization and executive-facing content.

Key Benefits Achieved

Simple, appealing, and inspirational communication of your strategy to all key stakeholders is a must to ensure IT’s success.

Activities

Outputs

6.1

Discuss next steps and wrap-up.

  • IT Strategy Presentation
6.2

Complete in-progress deliverables from previous four days.

6.3

Set up review time for workshop deliverables.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

Member Rating

9.3/10
Overall Impact

$99,297
Average $ Saved

34
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Try Our Guided Implementations

Get the help you need in this 5-phase advisory process. You'll receive 8 touchpoints with our researchers, all included in your membership.

Guided Implementation #1 - Pre-Project Call
  • Call #1 - Discuss business context and customize your organization’s capability map.

Guided Implementation #2 - Establish the scope of your IT strategy
  • Call #1 - Identify mission and vision statements and guiding principles to discuss strategy scope.

Guided Implementation #3 - Review performance from last fiscal year
  • Call #1 - Assess year-in-review data and evaluate performance.
  • Call #2 - Discuss diagnostic data results and success stories.

Guided Implementation #4 - Build your key initiative plan
  • Call #1 - Identify strategic initiatives and required information.
  • Call #2 - Discuss how to build your roadmap.

Guided Implementation #5 - Define your operational strategy
  • Call #1 - Discuss and identify appropriate operational strategy components.
  • Call #2 - Summarize results and plan next steps.

Contributors

  • Luis Ramón Ramos Espinoza, Chief Information Officer, Suramericana
  • Kyle Saverance, Chief Information Officer, Coker College
  • Scott Ross, SVP Omni-Channel Technologies, Lowe’s Companies
  • Max Min, Director, Waterloo City Centre
  • Philip D’Aurelio, Development Solutions Supervisor, City of Hamilton
  • Michael Dieckmann, Chief Operating Offier, Florida Virtual Campus
  • Joe Evers, Consulting Principal, JcEvers Consulting Corporation
  • Ken Piddington, Chief Information Officer, MRE Consulting
  • 2 anonymous contributors
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