Document Business Goals and Capabilities for Your IT Strategy

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As a strategic driver, IT needs to work with the business. Yet, traditionally IT has not worked hand-in-hand with the business. IT does not know what information it needs from the business to execute on its initiatives.
A faster time to new investment decisions mean that IT needs a repeatable and efficient process to understand what the business needs.
CIOs must execute strategic initiatives to create an IT function that can support the business. Most CIOs fail because of low business support.

Our Advice

Critical Insight

Understanding the business context is a must for all strategic IT initiatives. At its core, each strategic IT project requires answers to a specific set of questions regarding the business.

An effective CIO understands which part of the business context applies to which strategic IT project and, in turn, what questions to ask to uncover those insights.

Impact and Result

Uncover what IT knows and needs to know about the business context. This is a necessary first step to begin each of Info-Tech’s strategic IT initiatives, which any CIO should complete.
Conduct efficient and repeatable business context discovery activities to uncover business context gaps.
Document the business context you have uncovered and streamline the process for executing on Info-Tech’s strategic CIO blueprints.

Document Business Goals and Capabilities for Your IT Strategy Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should define the business context, review Info-Tech’s methodology, and understand how we can support you in completing key CIO strategic initiatives.

Document Business Goals and Capabilities for Your IT Strategy – Executive Brief

1. Identify and document the business needs of the organization

Define the business context needed to complete strategic IT initiatives.

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

10.0/10

Overall Impact

$60,319

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Wright County

Workshop

10/10

$60,319

No worst parts from my perspective. The best parts were the bringing together of the different parties to have a focused discussion and decision making session. This had not been done before and really bought us some credibility with the other partie...

Royal Canadian Mint

Workshop

7/10

N/A

I did really appreciate the methodology and tools, however we had a very compressed timeframe for this so the team was not able to prepare or develop a script that captured all of the business goals and activities.

Workshop: Document Business Goals and Capabilities for Your IT Strategy

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Identify the Missing Business Context (pre-work)

The Purpose

Conduct analysis and facilitate discussions to uncover business needs for IT.

Key Benefits Achieved

A baseline understanding of what business needs mean for IT

Activities

Outputs

1.1

Define the strategic CIO initiatives our organization will pursue.

Business context scope

1.2

Complete the Business Context Discovery Tool.

Completed Business Context Discovery Tool

1.3

Schedule relevant interviews.

1.4

Select relevant Info-Tech diagnostics to conduct.

Completed Info-Tech diagnostics

Module 2: Uncover and Document the Missing Context

The Purpose

Analyze the outputs from step 1 and uncover the business context gaps.

Key Benefits Achieved

A thorough understanding of business needs and why IT should pursue certain initiatives

Activities

Outputs

2.1

Conduct group or one-on-one interviews to identify the missing pieces of the business context.

Documentation of answers to business context gaps

Module 3: Uncover and Document the Missing Context

The Purpose

Analyze the outputs from step 1 and uncover the business context gaps.

Key Benefits Achieved

A thorough understanding of business needs and why IT should pursue certain initiatives

Activities

Outputs

3.1

Conduct group or one-on-one interviews to identify the missing pieces of the business context.

Documentation of answers to business context gaps

Module 4: Review Business Context and Next Steps

The Purpose

Review findings and implications for IT’s strategic initiative.

Key Benefits Achieved

A thorough understanding of business needs and how IT’s strategic initiatives addresses those needs

Activities

Outputs

4.1

Review documented business context with IT team.

Finalized version of the business context

4.2

Discuss next steps for strategic CIO initiative execution.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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