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Document Business Goals and Capabilities for Your IT Strategy

Successful IT strategies rely on a strong business understanding.

  • As a strategic driver, IT needs to work with the business. Yet, traditionally IT has not worked hand-in-hand with the business. IT does not know what information it needs from the business to execute on its initiatives.
  • A faster time to new investment decisions mean that IT needs a repeatable and efficient process to understand what the business needs.
  • CIOs must execute strategic initiatives to create an IT function that can support the business. Most CIOs fail because of low business support.

Our Advice

Critical Insight

  • Understanding the business context is a must for all strategic IT initiatives. At its core, each strategic IT project requires answers to a specific set of questions regarding the business.
  • An effective CIO understands which part of the business context applies to which strategic IT project and, in turn, what questions to ask to uncover those insights.

Impact and Result

  • Uncover what IT knows and needs to know about the business context. This is a necessary first step to begin each of Info-Tech’s strategic IT initiatives, which any CIO should complete.
  • Conduct efficient and repeatable business context discovery activities to uncover business context gaps.
  • Document the business context you have uncovered and streamline the process for executing on Info-Tech’s strategic CIO blueprints.

Document Business Goals and Capabilities for Your IT Strategy Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should define the business context, review Info-Tech’s methodology, and understand how we can support you in completing key CIO strategic initiatives.

1. Identify and document the business needs of the organization

Define the business context needed to complete strategic IT initiatives.

Document Business Goals and Capabilities for Your IT Strategy preview picture

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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Andy Liu

Alex Chen

Jane Kouptsova


  • Aaron Gette, Chief Information Officer at The Bay Club Company
  • Chris Laping, Co-Founder & CEO of People Before Things LLC
  • Cory Crosland, CEO, Croscon
  • Kyle Saverance, Chief Information Officer, Coker College
  • Mark T. Edmead, IT Transformation Consultant and Trainer, MTE Advisors
  • Mike Palmer, Chief Information Officer, City of Victoria
  • Phil Weinzimer, President, Strategere Consulting
  • Joe Evers, Consulting Principal, JcEvers Consulting Corporation
  • Winston Sun, Senior Manager, Business Relationship Services, OPS
  • 1 anonymous contributor
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