Latest Edition of The Brief
Microsoft’s Privacy Assurances Ring Hollow After Huge Data Breach
2020 CIO Tech Trend Report
The AI-Driven Ecosystem
Info-Tech LIVE Orlando
March 3-5, 2020, Orlando, Florida. Book your tickets now!
Latest Blueprint
2020 CIO Tech Trend Report
Reduce Manual Repetitive Work With IT Automation
Free up time for value-adding jobs.
5-Day Leadership Training
Toronto, April 20-24, 2020
2020 Security Priorities Report
The key to a more secure future is simple prioritization.
2020 Applications Priorities Report
Five initiatives to help applications professionals stay on the ball.
My Projects Dashboard
Coming soon, this project dashboard enables you to collect feedback to ensure your key projects are on track and to measure and communicate success.
CIO Business Vision 2019
Info-Tech's CIO Business Vision program is a low-effort, high-impact program that will give you detailed report cards on the organization's satisfaction with IT’s core services.
Emotional Footprint Diamond
The software experience is more than versions and features. Our unique emotional footprint captures the intangibles of working with a vendor, measuring the true customer experience.
Featured Content
Newest Research
Free up time for value-adding jobs.
Putting the customer at the center of digital transformation.
Five initiatives to help applications professionals stay on the ball.
View the portfolio through the lens of your stakeholders.
Control machine bias to prevent discriminating against your consumers and damaging your organization.
Identify and reduce performance risk before you execute your next SOW.
Latest Tech Notes
On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.
At the opening of AWS Summit in Toronto, Joshua Burgin emphasized that the main benefit of AWS cloud services is increased speed and agility. This aligns with Info-Tech's framework for evaluating cloud and realizing its benefits.
Microsoft announced a new service for managing the hardware and software required to run meetings in Microsoft Teams and Skype. This new solution is a cloud-based service to provide Microsoft Teams meeting rooms with more security and efficient monitoring.
Symphony SummitAI announced the general availability of Sierra, the latest version of its AI-based service management tool.
Perforce Helix ALM is a suite of integrated products that centralizes and manages requirements, testing, and issue artifacts.
Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.
Earlier this year, Mavenlink announced a PSA-supporting function for targeting and tracking the ratio of billable vs. non-billable time. Consultants get a useful feature, but what about the garden-variety IT knowledge worker?
Last month Amazon released SageMaker Studio, an IDE for machine learning (ML). The objective for this new-ish offering was to address “immature tooling” in ML and make it easier for data scientists to create and deploy ML models.