Featured Content

Top Downloads this Month


2021 Tech Trends Report – The Six Trends

Learn in-depth about the six key trends that will help you absorb disruption and adapt to change.


Build a Business-Aligned IT Strategy – Phases 1-4

Use this storyboard to learn about Info-Tech's approach to building an IT strategy, including scope, past performance, building your key initiative plan and operational strategy.


Build a Business-Aligned IT Strategy – Executive Brief

Read our concise Executive Brief to find out why you should create a visual IT strategy, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.


The First 100 Days As CIO – Storyboard

The first 100 days is a critical period that will determine a new CIO's career prospects and the organization's success in the long term. Learn how to approach it with road-tested best practices with this concierge service from Info-Tech.


IT Strategy Presentation Template

Simple, appealing, and inspirational communication is key to building a successful IT Strategy. Leverage Info-Tech's IT Strategy Presentation Template to build your best of breed IT Strategy.


Develop a Business Continuity Plan – Phases 1-4

This storyboard will help you streamline and structure your BCP project.


Build an IT Risk Management Program – Phases 1-3

Risk is an unavoidable part of IT. And what you don't know, CAN hurt you. The question is, do you tackle risk head-on or leave it to chance? Get a handle on risk management quickly by using Info-Tech's methodology and reduce unfortunate IT surprises.


2021 Q3 Quarterly Research Agenda

Our handpicked selection of research from the third quarter of 2021.


Redesign Your IT Organizational Structure – Phases 1-4

This storyboard will help you navigate the challenges and uncover unforeseen opportunities in your IT organizational redesign initiative.

Top 12 SoftwareReviews Category Reports

Project Management

Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.

Digital Experience Platforms

Enable organizations to manage the overall experience of the web user and facilitate business processes that manage, deliver, and optimize digital experiences on a website.

Human Capital Management

Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.

Workforce Management

Workforce Management (WFM) software helps organizations manage and optimize the productivity of its employees. WFM involves forecasting labour requirements, managing staff scheduling, tracking time and attendance, and more.

Unified Communications as a Service

Unified Communications as a Service (UCaaS) software delivers communication services on a single unified platform over the cloud. Software features include email, video conferencing, chat/instant messaging, collaboration, and file sharing.

Web Conferencing

Web Conferencing refers to services that facilitate online, real-time collaboration through a web browser.​

Security Incident and Event Management

Security Incident and Event Management (SIEM) software combines security event management (SEM) which analyzes log and event data in real time to provide threat monitoring, event correlation and incident response

IT Asset Management

T asset management software automates and supports the set of business practices that typically join financial, contractual, and inventory functions to support life cycle management and strategic decision-making for the IT environment.

Customer Relationship Management

Customer Relationship Management (CRM) consists of applications designed to automate and manage the customer life cycle. CRM

Business Intelligence & Analytics

Business intelligence (BI) are applications used by organizations, business users, and IT departments for the analysis of dat

IT Service Management

IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.​

Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.

Resource Centers

Industry Coverage


Natural Resources

Real Estate & Property Management

Arts & Leisure



Financial Services




Media, Information & Technology

Professional Associations

Professional Services

Retail & Wholesale

Transportation & Logistics



Gaming & Hospitality

Newest Research by Role


Build a Business-Aligned IT Strategy

Success depends on IT initiatives clearly aligned to business goals, IT excellence, and driving technology innovation.

Inf & Ops

Choose a Right-Sized Contact Center Solution

“On-premises vs. cloud” is a false dichotomy.


Design a Customer-Centric Digital Operating Model

Putting the customer at the center of digital transformation.


Get the Most Out of Your HRMS

In today’s connected world, continuous optimization of enterprise applications to realize your digital strategy is key.

Project & PPM

Get Started With IT Project Portfolio Management

Projects, portfolio, and OCM are the foundation of strong PPM.

Data & BI

Effectively Use SharePoint as Your ECM Solution

Structure your content for a successful user experience.


Embed Privacy and Security Culture Within Your Organization

Drive employee engagement with privacy and security via governance and process integration.

Vendor Mgmt

Optimize Lead Generation With Lead Scoring

In today’s competitive environment, optimizing Sales’ resources by giving them qualified leads is key to B2B marketing success.