Latest Edition of The Brief
Don’t Just Survive the Pandemic. Crush It With Data.
Switching Software Vendors Overwhelmingly Drives Increased Satisfaction
CIOs realize huge gains when they don’t just auto-renew vendors.
Establish an Effective Data Protection Plan
Give data the attention it deserves by building a strategy that goes beyond backup.
Latest Blueprint
Tech Trend Update: If Digital Ethics Then Data Equity
Getting the Most From Your RFP Response Evaluations
Save time and select the best possible vendor with a consistent RFP response evaluation.
Create a Better RFP Process
Improve your RFPs to gain leverage and get better results.
Design a Coordinated Vulnerability Disclosure Program
Because it's likely tomorrow’s law.
Select and Use SDLC Metrics Effectively
Be careful what you ask for, because you will probably get it.
Cost Management Center
Master your IT budgets and control costs by leveraging our extensive portfolio of research-driven blueprints, templates, and tools.
COVID-19 Resource Center
Stay ahead of the pandemic and prepare for what comes next with the latest research, tools, and workshops.
Rapid Application Selection
Choosing the right enterprise applications is crucial for both IT and business success. Use a data-driven approach to get it done – fast.
Featured Content
Newest Research
Don’t "move fast and break things" – use data equity as a guiding light to build best practices for data ethics.
Give data the attention it deserves by building a strategy that goes beyond backup.
Putting the customer at the center of digital transformation.
Be careful what you ask for, because you will probably get it.
Projects, portfolio, and OCM are the foundation of strong PPM.
Key to building and fostering a data-driven culture.
CIOs realize huge gains when they don’t just auto-renew vendors.
Latest Tech Notes
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Genesys’ “experience as a service” for the contact center.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Infobip’s latest Contact Center as a Service (CCaaS) solutions.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Nemertes’ latest research. Nemertes studied the impact of team collaboration software on the enterprise and the need for a rationalized collaboration toolset.
On August 25, 2020, Info-Tech briefed with Alcatel-Lucent Enterprise on its Q2 performance. While the pandemic has decreased performance in on-premises system deployment, cloud-based services are seeing significant growth.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on best practices for direct routing and Enhanced 911 (E911) for Microsoft Teams.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on RingCentral’s current and upcoming Unified Communications as a Service (UCaaS) features.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on upcoming trends and applications in speech technologies – including their dark side.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall briefly explores Lenovo’s findings on the major challenges that employees face related to remote work, as well as best practices to counteract those challenges.