More than 18 months after COVID-19 disrupted the world, it's clear that things haven't bounced back to normal and permanent change is ahead. The pandemic drove people away from physical spaces and interactions and pushed them to spend more of their time and money online. IT departments are being challenged to adapt to those shifting customer expectations for a digital experience. To enable participation in the digital economy and support the CEO for growth in the uncertain times ahead, IT departments have to focus on improving five key capabilities. Find out what they are and learn how other IT professionals are preparing to deliver as we explore the results of our 2022 Tech Trends Survey, which received 475 responses from around the world. Also hear compelling use cases for emerging technology from experts at Zoho, Microsoft, Intel, new NFT platform S!NG, digital farming platform Farmers Edge, and the operating system for the legal industry, Clio.
