You’ve never had a partner like this. Backed by our extensive project-based IT research library, which spans over 400 topic areas and counting, and our data-driven diagnostic tools, Info-Tech Consulting Services blends the insights of our more than 30,000 members with the market-approved talents and methodologies of our consulting staff.
Consulting Service Features
Best Practice Driven
Our IT consulting services and programs are designed on top of an extensive research library of IT best practices, tools, and templates developed by analysts and consultants with decades of practical and advisory experience.
Our principals, directors, and managers have decades of IT consulting experience with the “Big Four” consulting firms. In addition, we support you with passionate project managers and consultants who are recognized members of professional organizations and communities including CMC Canada, The PMI Group, COBIT, ITIL, TOGAF, AIIM, and others.
Accelerated Engagement Delivery
Start your consulting engagement off with a boost. Leverage Info-Tech’s diagnostic tools and workshops to gain critical insights driven by data, not guesswork, and deliver consulting-quality results faster.
Vendor Agnostic Advisory
Info-Tech operates with 100% vendor neutrality. Our comprehensive vendor landscape understanding enables our consultants and analysts to focus on solutions that are in the best interest of your company, not the vendors.
With the Info-Tech Membership at the forefront of our consulting offering, we engage with our clients throughout all of their IT needs. We include regular touchpoints, project follow-ups, ongoing advisory, and account management so we’re always there when you need us.
We’ve introduced cultures of innovation to even the most conservative of organizations, helping IT professionals move away from the monotony of operational oversight so they can maintain control while focusing their passions on driving strategic value.
Info-Tech provides IT leaders with the skills and experience necessary to augment and support their own vendor selection efforts. We can fully manage the entire vendor selection process or supplement your team as needed. Our services include establishing the project foundation, soliciting requirements, performing a market scan, creating and managing the RFP, evaluating vendors and building the implementation roadmap.
Our IT Strategy creates a business aligned IT strategic plan which defines a target state that is aligned with the organization’s priorities. Our approach involves making informed decisions based on data and not assumptions by using our many accelerators that are available to our clients.
Our COBIT based transformation program helps organizations develop world class operations built on our trusted framework by engaging all areas of IT. Our program helps identify core processes that will require improvements or enhancements to enable sustainable IT performance.
M&A Advisory, Post-Merger Integration
Our M&A and PMI advisory services enable IT to play a critical role for an M&A. We assist by building short-term and long-term integration action-plans that help realize the planned technology end-state and enable the planned business end-state.
Application rationalization is primarily focused on supporting business outcomes through optimal use of IT resources. The goal of this assessment is to identify IT opportunities that optimize costs and support business objectives.
Before, during, or after an important IT initiative, Info-Tech can perform a “health check” to identify potential project pitfalls, critical areas for improvement, and project management deficiencies. The recommendations from this health check will provide a comprehensive plan to either right an ailing project or continue a successful one along with enhancing overall project management capabilities.
Develop a data-driven scorecard assessment of your Core IT Infrastructure, Network and Communications, Mobile and End-User Computing, Cloud and Service Delivery capability. We combine your information, and wherever possible, benchmark your organizational maturity to other organizations while focusing on how to customize an ‘Infrastructure Roadmap’ for your company along with Standard Operating Procedure/Policy (SOPs). Our consultants have many years of experience having advised or worked for clients on data center migrations and co-location; availability and capacity planning; storage and server optimization and newly evolving hyper-converged environments. Our approach takes both a strategic and operational view.
Info-Tech has developed tremendous insight into the Business Continuity Management (DRP/BCP) process having worked with dozens of organizations over the last 15-years. We have incorporated this deep knowledge, including best practices, into our Disaster Recovery Planning Proposal tools and templates that we customize to fit your specific project and organizational needs. We take a five-phase approach from a current state risk assessment and business impact analysis through to IT disaster recovery processes, procedures and final plan. We understand that IT DRP is part of an overall enterprise risk management component that has to tie to Business Continuity along with other dimensions.
The Service Desk in many ways is the front-line representation of IT by the Business and other organizational stakeholder who, fairly or unfairly, demand customer satisfaction, responsiveness, and associated value. IT decisions and actions through the lens of the customer experience is an important consideration while at the same time adopting established frameworks such as ITIL or CoBIT to assess maturity and develop processes for Service operations, transition and design. Service level management and service catalogue are also key dimensions of our consulting engagements. Results from our CIO Business Vision survey data to 21,000 Business and IT stakeholders across 400 companies show IT Service Desk among the top three priority areas for most organizations.
An External Penetration Test provides independent verification of the security status of an organization’s Internet presence by examining external IT systems for any weakness that could be used by an attacker to disrupt the confidentiality, availability or integrity of the network.
Network Security Assessment
A Network Security Assessment provides an independent verification of the operational security status of an organization’s digital information and communication technology infrastructure. Verification of policy compliance, identification and evaluation of risks and identification of prioritized remediation needs is performed.
We'll help you take a critical look at your contracts, ensuring that you are managing vendor performance and optimizing your investments. Our experienced analysts will use their software industry knowledge to review any tech deal providing a fresh set of eyes in the areas of contract and vendor management.
Workshops & Consulting
Info-Tech Consulting Services serve as both an extension of, and alternative to our Workshop offerings.
Consulting as an Alternative to our Workshops
In many cases, IT problems are unique and require a customized approach. Our consulting services provide you with expert practitioners and advisors throughout the duration of your engagement, enabling you to effectively outsource your IT initiative or project to those with the knowledge, skills, and tools to deliver a quality-driven value.
Consulting as an Extension of our Workshop
Kick-start your IT consulting engagement using an individual workshop or workshop bundle to generate critical insights faster, accelerate your engagement and lower professional services fees without compromising quality.