Build a Digital Health Strategy for Your Healthcare Organization

Meeting the demands of the digital economy requires shifting to data-driven, tech-enabled, and patient-centered care models.
Aligning digital investments with enterprise-wide clinical, operational, and financial objectives remains difficult in a highly complex environment.
Fragmented business and IT functions obstruct delivery of integrated, personalized, and consumer-grade care experiences.
Rapid innovation, legacy infrastructure, and siloed data systems make it challenging to scale transformation without disrupting core operations or compromising quality and compliance.

Our Advice

Critical Insight

Disjointed governance and siloed planning between IT and business functions result in misaligned priorities and fragmented execution.
Legacy systems and limited interoperability block real-time data flow, hampering integration, innovation, and coordinated care delivery.
Lack of shared ownership and success metrics undermines accountability for digital initiatives across clinical, operational, and IT leaders.
Insufficient capacity for transformation, including workforce constraints, technical debt, and low digital maturity, slows adoption and scale of next-gen technologies.

Impact and Result

Identify and prioritize key value chains (e.g. patient access, clinical operations, finance) where digital initiatives can create measurable clinical, operational, and financial value.
Discover digitally enabled growth opportunities by scanning emerging technologies (AI, interoperability, virtual care, analytics) and industry trends to drive efficiency and better patient outcomes.
Transform stakeholder journeys for patients, clinicians, and staff by mapping pain points and redesigning workflows for a seamless, digitally enhanced experience.
Build an integrated digital health roadmap aligned with business priorities – a multiyear plan that links IT capabilities to strategic goals – supported by governance structures and KPIs to ensure accountability and track patient and business outcomes.

Build a Digital Health Strategy for Your Healthcare Organization Research & Tools

1. Build a Digital Health Strategy for Your Healthcare Organization Deck – A document to help you identify priority value chains, discover digitally enabled opportunities, transform stakeholder experiences, and build a unified digital transformation roadmap.

This blueprint helps healthcare business and IT leaders co-create a unified digital health strategy that aligns enterprise-wide goals with technology capabilities. By identifying value-driven opportunities, modernizing digital infrastructure, and transforming stakeholder journeys, organizations can shift from fragmented initiatives to a cohesive roadmap that delivers measurable clinical, operational, and financial impact.

2. Digital Health Strategy Workbook – A tool to guide you in planning and prioritizing projects to build an effective digital business strategy.

This tool guides you in planning and prioritizing projects to build an effective digital health strategy. Key activities include conducting a horizon scan, conducting a journey mapping exercise, prioritizing opportunities from a journey map, expanding opportunities into projects, and lastly, building the digital transformation roadmap using a Gantt chart visual to showcase project execution timelines.

Align business and IT priorities to drive connected, resilient, and data-driven care.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 5-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Launch Guided Implementation

Call 1: Discuss business context, aligning your organization’s strategy with business and IT metrics.

Guided Implementation 2: Identify Value Chains for Transformation

Call 1: Assess business ecosystem.
Call 2: Identify how your organization creates value.

Guided Implementation 3: Identify Digitally Enabled Growth Opportunity

Call 1: Perform horizon scanning and trends identification.
Call 2: Discuss value opportunities and impact.

Guided Implementation 4: Transform Stakeholder Journeys

Call 1: Identify stakeholder personas and scenarios.
Call 2: Complete journey mapping exercise.

Guided Implementation 5: Build a Digital Transformation Roadmap

Call 1: Discuss initiative generation and inputs into roadmap.
Call 2: Summarize results and plan next steps.

Author

Sharon Auma-Ebanyat

Contributors

Anonymous, CIO, Acute Care Hospital System in Northwest US
Anonymous, CIO, Acute Care Hospital System in Eastern Canada
Anonymous, CIO, Provincial Health Authority in Central Canada