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The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions. These include:
Individual Feature Evaluations
User Satisfaction Rankings
Vendor Capability Comparisons
Likeliness to recommend the platform
Vendors are ranked by their Composite Score, based on these metrics. Gold medalists are awarded to the leaders in each category that demonstrate balanced proficiency across these capabilities.
Data Quadrant
October 22, 2020
POWERED BY
Data Quadrant
October 22, 2020
POWERED BY
IT Service Management
The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions. These include:
Individual Feature Evaluations
User Satisfaction Rankings
Vendor Capability Comparisons
Likeliness to recommend the platform
Vendors are ranked by their Composite Score, based on these metrics. Gold medalists are awarded to the leaders in each category that demonstrate balanced proficiency across these capabilities.
The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions. These include:
