Your current data strategy is struggling because:
- Your strategy is based on traditional banking operations. The emergence of AI is changing how banking operates. Your strategy does not incorporate new AI-based business capabilities and the data required to support and enable them.
- It has primarily focused on existing static data/data at rest. Your strategy has not evolved to include real-time and unstructured data being generated.
- It has typically been focused on “traditional” structured data and doesn’t include unstructured data from conversations, digital agents, etc.
Our Advice
Critical Insight
Banks are struggling with AI-based data strategy because:
- They are historically focused on enabling only traditional banking processes and capabilities.
- There is a lack of acknowledgement of the impact that AI is having on traditional banking capabilities.
- There is a failure to recognize the dramatic impact AI has on data requirements and capabilities.
- Traditional approaches place a heavy focus on the existing relatively static structured data. AI increasingly uses unstructured data in real-time and the new requirements present unique challenges.
Impact and Result
Your new AI-based data strategy should:
- Consider the impact that AI is having across many elements of your business strategy and business capabilities.
- Reflect the changing nature of data consumed by AI to drive business value with a focus on unstructured data sources.
- Capture new data requirements that AI-powered business capabilities require.
- Seek to transform your data to be real time and easily accessible with the goal of enabling AI-powered internal and external capabilities.