Infrastructure & Operations
Recommended Key Initiative Plan
These 9 initiatives have been found to elicit the most significant measurable impact for professionals in this role.
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End-User Computing
Featured Blueprints
September 22, 2020
The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised bene...
July 27, 2020
This blueprint explores the types of collaboration tools available, how this marketspace emerged, and future trends. The Buyer’s Guide offers metho...
June 23, 2020
Organizations’ collaboration toolsets are increasingly disordered and overburdened. This blueprint aids members in creating a collaboration strateg...
May 29, 2020
Use Info-Tech’s Microsoft Teams Cookbook to successfully implement and use Teams. This cookbook includes recipes for IT best practices for governan...
February 19, 2020
Infrastructure leaders are busy. They almost always have more to do than they have time to do, making prioritization a core competency. Info-Tech’s...
January 22, 2019
Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a la...
May 23, 2018
Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after...
March 29, 2018
Info-Tech’s 2018 Infrastructure Trend report aims to help Infrastructure & Operations managers cut through the hype surrounding the discussion of n...
Resources
I&O Process Management
Featured Blueprints
September 11, 2020
Infrastructure and application change occur constantly, driven by changing business needs, requests for new functionality, operational releases and...
July 06, 2020
Executives are aware of the numerous benefits asset management offers, but many organizations lack a defined ITAM program. Without a dedicated and ...
July 01, 2020
Executives are often aware of the benefits asset management offers, but many organizations lack a defined program to manage their hardware. Efforts...
July 01, 2020
With no formal standards in place for managing software, organizations are at risk for costly software audits and poorly executed software spends. ...
June 12, 2020
Understanding Microsoft’s licensing can be like learning a new language and, to add a twist, the rules of the language change from year to year. Th...
May 15, 2020
Infrastructure teams are struggling to keep current with the constant release of new deployments, patches, and updates. Simultaneously, they are un...
May 06, 2020
As the post-pandemic landscape begins to take shape, ensure that IT can effectively prepare and support your employees as they move back into the o...
January 17, 2020
This blueprint will help you score quick wins and build a process to manage IT automation.
Resources
Networks & Data Center
Featured Blueprints
August 14, 2020
The absence of a robust data protection strategy can expose the organization to so much risk that it halts operations altogether. IT departments ne...
March 06, 2020
Use this blueprint to document people, process, and technology aspects of cloud strategy at your organization. This project helps align IT and the ...
July 11, 2019
This storyboard will help you define a cloud vision that aligns your delivery methods with your organizational goals.
June 20, 2019
Cloud services are taking over the world. But it’s not always easy to control cost, manage variability, and reduce complexity. Use reserved instanc...
February 27, 2019
Now, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, ge...
January 22, 2019
Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a la...
October 18, 2018
Adoption of public cloud services, especially public cloud Infrastructure-as-a-Service (IaaS), continues to grow. Among the dozens of players in cl...
October 18, 2018
The current landscape for backup and availability software represents a range of industry veterans and aggressive newcomers. The lineage of veteran...
Resources
Operations
Featured Blueprints
May 29, 2020
Use Info-Tech’s Microsoft Teams Cookbook to successfully implement and use Teams. This cookbook includes recipes for IT best practices for governan...
May 20, 2020
The concept of distributed trust in technology design has become even more important as mobile contact tracing apps emerge as a tool to help fight ...
May 06, 2020
As the post-pandemic landscape begins to take shape, ensure that IT can effectively prepare and support your employees as they move back into the o...
April 14, 2020
Many of the organizational changes wrought by COVID-19 are here to stay: enact a plan to adapt to them successfully.
March 31, 2020
The COVID-19 pandemic isn’t your usual crisis – it has an indeterminate duration and a global scope. In today’s VUCA (volatile, uncertain, complex,...
March 24, 2020
This blueprint offers guidance, tools, and templates to ensure that if an emergency hits your organization, forcing your employees to work remotely...
March 20, 2020
With the COVID-19 pandemic forcing many businesses to start operating remotely, security is often the first to suffer. Start a training program for...
March 18, 2020
COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.