I&O Process Management - Templates & Policies

Knowledgebase Article Template

An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...

Cloud Cost Management Policy

Document your cloud cost management policies.

Cloud Cost Glossary of Terms

Define cloud cost management terms.

Service Cost Cheat Sheet

Document cost factors by cloud service.

Right-Sizing Workflow

Document your process for right-sizing.

Commitment Purchasing Workflow

Document your workflow for purchasing commitment discounts.

Cloud Cost Management Task List

Document owners, timelines, and next steps to improve your cloud cost management capabilities.

ITAM Demonstration Script Template

Create a demo script to let vendors know what functions are important for your team.

ITAM Project Charter Template

Organize your plan to build out your asset management process with a project charter.

Shared Services Implementation Business Case Template

When implementing a shared services model, it is integral to ensure that all stakeholders involved in the process are on board with the project. All objectives, benefits,...
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