I&O Process Management - Templates & Policies

ITAM Demonstration Script Template

This demonstration script template is designed to provide vendors with a consistent set of instructions. This ensures equivalent product demonstrations to allow for an...

ITAM RFP Template

Organizations who are struggling to reconcile requirements with vendor competencies should make use of this RFP template to navigate the ITAM vendor landscape.

ITAM Project Charter Template

A successful IT asset management (ITAM) implementation starts with a great plan. The ITAM project charter provides a template to help you build a business case and plan...

Infrastructure Service Workflows

Use this template to develop the first iteration of your service delivery process.

Infrastructure Service Catalog Mind Map Example

Build a mind map of the services offered by IT Infrastructure & Operations based on this example.

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management processes effectively.

Change Management Process Library

This template is designed to provide an example of pre-approved, normal, and emergency change workflows that make up the change management process.

Capacity Plan Template

Customize this template for a ready-to-use capacity management plan.

Build a Business Case to Improve Change Management Quick Guide

This quick guide is designed to help you build a business case to implement a change management process.

Change Management Pre-Implementation Checklist

This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management process.
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