I&O Process Management - Templates & Policies

Infrastructure Service Workflows

Use this template to develop the first iteration of your service delivery process.

Infrastructure Service Catalog Mind Map Example

Build a mind map of the services offered by IT Infrastructure & Operations based on this example.

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management processes effectively.

Change Management Process Library

This template is designed to provide an example of pre-approved, normal, and emergency change workflows that make up the change management process.

Capacity Plan Template

Customize this template for a ready-to-use capacity management plan.

Build a Business Case to Improve Change Management Quick Guide

This quick guide is designed to help you build a business case to implement a change management process.

Change Management Pre-Implementation Checklist

This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management process.

Change Management Post-Implementation Checklist

This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management process.

Future State Playbook

Use this template to identify new and changing processes in your future state environment.

Technical Skills Map Communication Deck Template

Use this communication deck template to communicate required changes and next steps to action your skills map.
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