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This tool provides an example of a service support strategy roadmap based on a continual improvement case study.
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1
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This tool provides an example of a service support strategy roadmap based on an education case study.
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This tool provides an example of a service support strategy roadmap based on an outsourcing case study.
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This tool will help you create a roadmap for key service support initiatives.
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Maturity Scorecard for Case Study: Practical, Right-Sized DRP
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1
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Project Roadmap Tool for Case Study: Practical, Right-Sized DRP
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1
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Business Impact Analysis Tool for Case Study: Practical, Right-Sized DRP
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2
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Teams and Contacts for Case Study: Practical, Right-Sized DRP
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1
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Use this tool to identify opportunities for improvement, both quick wins and longer-term major projects.
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2
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Record DRP information including document storage and contact/role information.
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8
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