Service Desk Continual Improvement Roadmap

Use this tool to identify opportunities for improvement, both quick wins and longer-term major projects.

Sample Size Calculator

Use the Sample Size Calculator Tool with your desired confidence interval to determine an ideal sample size for your pilot project.

BCP-DRP Fitness Assessment

Use this COBIT 5 aligned tool to assess the current state and set a future state for your BCP and DRP documentation.

DRP Vendor Evaluation Tool

Collect and track vendor responses to questions about their DRP capabilities.

DRP Maturity Scorecard

Assess the maturity of your IT disaster recovery plan and identify gaps.

DRP Workbook

Record DRP information including document storage and contact/role information.

DRP Business Impact Analysis Tool

Determine appropriate recovery time objectives based on the impact of downtime.

DRP Roadmap Tool

Build a high-level roadmap to close gaps between current and desired DR capabilities.

DRP Incident Response Management Tool

Track your step-by-step incident response plan in real time.

Collaboration Assessment Tool

Use the Collaboration Assessment Tool to help you understand the issues that are impacting the level and success of interdepartmental collaboration occurring in your IT...
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VL Methodology