CIO - Tools

Design Thinking Primer

The Design Thinking Primer provides an introduction of design thinking principles and outlines the steps in the design thinking process.

Candidate Experience Best Practices Action Guide

Use this guide as a reference for candidate experience best practices and for action steps to implement them.

Candidate Experience Action and Communication Plan

Use the Candidate Experience Action and Communication Plan to outline goals, timelines, accountabilities, and communications for the redesigned candidate experience.

Candidate Experience Phase One Data Collection Guide

Use this guide to design surveys and focus groups that gather feedback from new hires and unsuccessful candidates to optimize the candidate experience.

Candidate Experience Assessment Tool

Use this tool to organize the collection of data and to assess which areas of the candidate experience need improvement.

Talent Metrics Library

The Talent Metrics Library provides a list of metrics related to talent and provides a comparison tool to help select the best talent metric to measure your goals.

Initiatives Consolidation Tool

Use this tool to consolidate initiatives from improvement opportunities, interview summaries, and in-flight initiatives within your organization.

Digital Maturity Assessment Tool

Use this tool to set your organization's desired state of digital maturity and to identify improvements across four dimensions to reach the desired state.

Respondent Identification Tool

Use this tool to identify the appropriate respondents within your organization and their respective assignments for digital maturity assessment.

Enterprise Service Management Assessment Tool Action Plan Guide

This tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management....
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