Identify business and IT requirements to support work-from-home initiatives as part of your pandemic response plan.
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This tool provides checklists for emergency remote work, from "day one" to "one-to-two weeks."
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This tool provides an example of a service support strategy roadmap based on a continual improvement case study.
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This tool provides an example of a service support strategy roadmap based on an education case study.
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This tool provides an example of a service support strategy roadmap based on an outsourcing case study.
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This tool will help you create a roadmap for key service support initiatives.
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Maturity Scorecard for Case Study: Practical, Right-Sized DRP
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Project Roadmap Tool for Case Study: Practical, Right-Sized DRP
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Business Impact Analysis Tool for Case Study: Practical, Right-Sized DRP
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Teams and Contacts for Case Study: Practical, Right-Sized DRP
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