IT Incident Runbook Prioritization Tool

Author(s): Allison Kinnaird

1 Download

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

Follow the instructions to finalize the prioritization:

  • Adjust the weightings based on your needs.
  • Assess the frequency and impact of each incident, taking into account the functional impact, informational impact, and recoverability effort.
  • Use the final prioritized list to select the incidents requiring detailed runbooks.

View the Complete Blueprint:

Incident Management for Small Enterprise

Turn chaos into control with a practical incident response program.

Related Content

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019