Infrastructure & Operations - Tools

Practical, Right-Sized DRP Case Study: Maturity Scorecard

Maturity Scorecard for Case Study: Practical, Right-Sized DRP

Practical, Right-Sized DRP Case Study: Project Roadmap Tool

Project Roadmap Tool for Case Study: Practical, Right-Sized DRP

Practical, Right-Sized DRP Case Study: Business Impact Analysis Tool

Business Impact Analysis Tool for Case Study: Practical, Right-Sized DRP

Practical, Right-Sized DRP Case Study: Teams and Contacts

Teams and Contacts for Case Study: Practical, Right-Sized DRP

IT Operations Center Prerequisites Assessment Tool

This tool assesses base IT Operations processes prerequisites.

IT Operations Center Continual Improvement Tracker

Use this tool to track metrics for continual improvement.

IT Operations Center Gap and Initiative Tracker

Use this tool to record gaps and KPIs along with potential initiatives for improvement.

IT Operations Center Initiative Prioritization Tool

Use this tool to prioritize initiatives, taking into account resourcing capacity.

Service Desk Continual Improvement Roadmap

Use this tool to identify opportunities for improvement, both quick wins and longer-term major projects.

Sample Size Calculator

Use the Sample Size Calculator Tool with your desired confidence interval to determine an ideal sample size for your pilot project.
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