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The ITSM Vendor Evaluation Workbook

Author(s): Sandi Conrad

Use this workbook to execute vendor evaluations. The workbook can be provided to your vendors to initially self-score and then be reviewed by your team; alternatively, your team can complete the scoring based on the vendor's demo and proposal documents.


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application selection, IT asset management, ITSM, ITSM Selection, ITSM selection guide, ITSM solution, ITSM tool selection, helpdesk software, help desk software, service desk software, ticketing system
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