Service Desk Project Summary

Author(s): Mahmoud Ramin

1 Download

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

Stakeholder support can make or break a service desk initiative. The Service Desk Project Summary template provides an example of how to organize the process improvements outlined in the Standardize the Service Desk blueprint for an executive presentation.

Use this template to:

  • Organize information about the service desk challenges that the organization is facing.
  • Make the case to build a right-sized service desk to address those challenges.
  • Outline the recommended process changes.

View the Complete Blueprint:

Standardize the Service Desk

Build a solid foundation for future IT service improvements

Related Content

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019