Senior Research Analyst

About Mahmoud Ramin, PhD

Mahmoud is a research analyst for Info-Tech Research Group’s Infrastructure & Operations practice team. He has over 10 years of research experience in different fields, and specializes in writing engaging research applicable to real-world IT.

Mahmoud’s current research focuses on service desk, professional services automation, and IT service management. His research tackles client issues related to these topics.

Mahmoud holds a PhD in Neuroscience from McGill University. He is also a previous Medical Innovation Fellow at Earl Bakken Medical Devices Center of the University of Minnesota and Western University. He has published multiple research articles in peer-reviewed journals.

My Company

Info-Tech Research Group
345 Ridout Street North, London, ON, Canada N6A 2N8
251 - 1000 Employees


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