Service Desk Roadmap

Author(s): Mahmoud Ramin

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The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project. Use the roadmap in conjunction with the project blueprint, Standardize the Service Desk, to define service desk project tasks, their owners, priorities, and timeline.

View the Complete Blueprint:

Standardize the Service Desk

Improve customer service by driving consistency in your support approach and meeting SLAs.

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