The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project. Use the roadmap in conjunction with the project blueprint, Standardize the Service Desk, to define service desk project tasks, their owners, priorities, and timeline.
Service Desk Roadmap
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Standardize the Service Desk
Improve customer service by driving consistency in your support approach and meeting SLAs.
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Search Code: 83251
Published: February 21, 2017
Last Revised: January 7, 2021
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