Valence Howden Info-Tech Analyst

Principal Research Director, CIO – Service Management at Info-Tech Research Group

Valence is a Principal Research Director in the CIO Practice at Info-Tech Research Group, with extensive experience in helping organizations be successful through optimizing how they govern themselves, how they design and execute strategies, and how they drive service excellence in all work.

Info-Tech Analyst
 

About Me

Valence is a Principal Research Director in the CIO Practice at Info-Tech Research Group, with extensive experience in helping organizations be successful through optimizing how they govern themselves, how they design and execute strategies, and how they drive service excellence in all work.

With 30 years of IT experience in the public and private sector, Valence has developed experience in many Information Management and Technology domains, with a particular focus in the areas of Service Management, Enterprise and IT Governance, Development and Execution of Strategy, Risk Management, Metrics Design and Process Design, and Implementation and Improvement. Prior to joining Info-Tech, he served in technical and client-facing roles at Bell Canada and CGI Group Inc. as well as managing the design, integration, and implementation of services and processes in the Ontario Public Sector.

Valence has an Honors Bachelor of Science in Cell and Molecular Biology from the University of Toronto.

Sites

Website: http://www.infotech.com

My Company

Info-Tech Research Group
888 Yonge Street, Toronto, ON, Canada M4W 2J2
251 - 1000 Employees
www.infotech.com

Awards & Certifications

  • ITIL Expert
    EXIN
    January 30, 2015 – Present

  • COBIT 5 Assessor
    PeopleCert
    June 25, 2018 – Present

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