Tony Denford Info-Tech Analyst

Director, Research & Advisory, CIO Practice at Info-Tech Research Group

31 Years in IT

Tony Denford is a Director, Research & Advisory at Info-Tech Research Group. He specializes in designing and implementing ITSM and Lean IT processes that focus on customer value that can be measured to ensure alignment across the organization.

Info-Tech Analyst
 

About Me

Tony Denford is a Director, Research & Advisory at Info-Tech Research Group. He specializes in designing and implementing ITSM and Lean IT processes that focus on customer value that can be measured to ensure alignment across the organization.

Tony has comprehensive expertise with 30+ years of experience in the design, optimization, and implementation of IT processes, IT service delivery, IT governance, and Lean IT. Prior to joining Info-Tech, he served in client-facing and consulting roles at Scotiabank, Shoppers Drug Mart, Teranet, CGI, Sierra Systems, Toyota Canada, Foresters, and CIBC Mellon. Tony’s specialties include service management process design and improvement, Lean IT, Lean management systems, metric design, and ITSM best practices. Tony has a BTEC in Computer Studies from East Surrey College in the UK as well as multiple certifications in ITIL, Lean, and SMART Methodologies.

Sites

Website: http://www.infotech.com

My Company

Info-Tech Research Group
888 Yonge Street, Toronto, ON, Canada M4W 2J2
251 - 1000 Employees
www.infotech.com
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