Infographics
& Thought Models

Cost cutting in times of crisis works; doubling down on innovation works even better.

Prioritize AI use cases to transform your firm.

Use AI to supercharge your customer experience outcomes and propel your brand forward

Respond faster, operate smarter, and adapt continuously in the face of constant change.

An industry strategic foresight trends report.

​​Leverage data as a strategic asset to unlock its full potential​.​

Set up the foundation of your AI architecture for success.

Trends shaping future business opportunities

Strategically embed technology capabilities across the enterprise to engage and enable the organization.

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation 

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

Trends shaping the future of professional services organizations

Translate your vision into a working AI agent in 5 days.

Cost cutting in times of crisis works; doubling down on innovation works even better.

​​Lead at the pace of exponential change.​

Take a structured approach to Cybersecurity Maturity Model Certification.

Improve cost-to-value in a sustainable manner.

8 Secrets & 12 Steps to Systematically Achieve Security Excellence

12 Steps to Systematically Achieve Data & Analytics Excellence

8 Secrets & 12 Steps to Systematically Achieve I&O Excellence

8 Secrets & 12 Steps to Systematically Achieve Application Excellence

12 Steps to Excellence in Managing IT in Small and Midsize Enterprises

Implement a strategic approach to skills development and acquisition to capitalize on the benefits of Industry 4.0 & 5.0.

Maximize your investment in Microsoft security tools and justify where supplements are required.

Use a risk-based approach to right-size your vendor security assessments.

Develop your AI risk management framework to mitigate risk and drive value for your AI investments.

Create a framework to improve processes, reduce risks, and scale effectively.

Identify value-driven AI strategy use cases to transform your inventory management.

Tackle tariffs and demand swings with smart risk planning.

Stay ahead of tariffs and disruptions with proactive risk planning.

How public sector CIOs can lead through turbulence.

Structured for certainty, adaptable to nuance: the playbook proactively drives M&A success, from due diligence to integration.

Develop your AI red-teaming practices to effectively mitigate AI and security risks.

Cost-effective compliance is possible.

Your guide to building business capability maps, value streams, and strategy maps for the goods transportation & logistics industry.

Clarify the value that synthetic data can offer your organization and data program.

Capability Maps, Value Streams, and Strategy Maps for Oil & Gas Companies

Identify value-driven data strategy use cases to transform your product mix.

A digital business strategy exemplar for legal services.

A strategic approach to migrate to cloud.

High costs and high rewards for institutional IT.

Use advanced capabilities to assure identity and prevent financial crime.

Industry trends shaping future business opportunities

Align your business and IT goals, then define your guiding principles to set direction.

Embed AI into the DNA of your solution delivery team.

Build a path to seamless security and verified trust.

Build a data strategy that’s organization first, not technology first.

Don’t just plan for resilience – practice it.

Find the ideal entry point for maturing your practice of IT financial management.

The time to act is now: Advance your utility sustainability journey through technology leadership and practices.

Provide actionable steps for your teams to align with global AI standards.

Invest time in process improvement today to save time tomorrow.

Unlock your full growth potential.

Mitigate third-party ransomware risks beyond IT disaster recovery plans.

Build aligned and future-ready renovations and new builds.

Don’t let a legacy manufacturing execution system (MES) hold you back.

Empowering justice systems with compliant, secure, and scalable solutions.

Prepare your organization to maximize value from your managed service providers.

Potential policy shifts and a CIO’s roadmap for the next administration.

Face off against applications disruptors in the coming year.

Safeguard your organization by preparing for growing cybersecurity challenges.

Cultivate knowledge.

Shift I&O into strategic gear to showcase its true value.

8 Secrets & 12 Steps to Systematically Achieve IT Excellence

Your guide to building business capability maps, value streams, and strategy maps in both vertical and horizontal construction industries.

IT gets the playbook to future-proof the organization.

Times have changed. Have you kept up?

​​Move from assessment to action, using an interconnected approach to meet organizational goals.​

Rethinking how governments provide cybersecurity services at all levels, moving toward a “whole-of-government” integrated model.

Become more effective in realizing change while removing organizational silos as IT/OT convergence occurs.

Capability maps, value streams, and strategy maps for K-12 education.

Protect PII by leveraging AI to reduce your risk of exposure.

Moving beyond the traditional building blocks to focus on the talent trends that will matter in 2025.

2024 Institutional IT Benchmark Report

Ticketing solutions that create a strategic shift across the technological ecosystem​.

Understand the value of next-generation cores beyond the traditional players.

Transform your business by adopting the culture and practices that drive innovation.

A best-practices roadmap for child welfare practices and service delivery.

Transform traffic management with technology.

Leverage technology service capabilities to meet cyber insurance needs.

Use Info-Tech's design methodology to align technical solutions with organizational needs.

Exponential IT will drive all organizations toward simplified procurement processes for commodity products and services.

Assess your need for observability.

The crucial role of patient engagement in population health management.

Empower your digital transformation through intelligent automation and innovation.

Develop a data strategy to become a data-driven organization and maximize the value of data.

Help executive decision-makers lead from a position of knowledge.

A successful identity and access management program is built on solid foundational processes.

Determine the value an effective PAS can bring to the business.

Understand the value an effective enrollment management system can bring to schools and districts.

Don’t leave your online casino strategy up to chance.

Build the right strategy to adopt smart technologies in manufacturing.

Info-Tech LIVE 2024: Keynote Presentation

Transform IT so it can be in a position to deliver value-driving, transformative business capabilities.

Info-Tech LIVE 2024: Keynote Presentation

Info-Tech LIVE 2024 Keynote Presentation

Navigate the LLM marketplace to find models that meet your needs, minimize costs, and maximize performance.

Info-Tech LIVE 2024: Keynote Presentation

Info-Tech LIVE 2024: Keynote Presentation

Info-Tech LIVE 2025: Keynote Presentation

A buyers guide for ambient AI scribe and revenue cycle management solutions.

Use intelligent defense software and continuous monitoring to maintain operational integrity.

Assess the state of your IT/OT convergence maturity and get ready for the inevitable end state.

Implement IoT in retail.

Build an effective tooling strategy based on zero trust security principles.

Unlock value-driven AI use cases to transform your organization.​

As technology moves exponentially, so must your entire organization – led by IT.

Champion OCM and leave nothing behind.

Address the potential of AI to transform education.

A strategic approach to enable the IT workforce.

Leverage your existing capabilities to deliver competitive offerings in the new AI services Industry.

Securely manage your identities and improve your authentication based on risks.

Let AI drive real-time risk decisions to combat the exponentially increasing cyberthreat.

Mature your vendor management initiative (VMI) to get the most from your vendors and next-generation technologies.

Leverage proven success strategies from adjacent industries for the sports & entertainment industry.

Build a roadmap to shift from IT-centric to enterprise service management practices and drive toward an Exponential IT future.

Adopting a holistic approach and a strategic shift-left mindset

Understand current AI legislative initiatives and prepare your organization for future AI regulations.

Understanding policies and best practices for privacy and security compliance in alignment with evolving regulations.

Up your risk management game to tackle exponential technology risks.

Deliver the processes, capabilities, and technologies to service AI’s demand for data

Build an actionable product practice roadmap that drives enterprise results.

Develop a game plan for integrating AI into your PPM practices.

Maximize cloud value to power exponential technologies.

Understanding the core elements of Agile and its suitability with other methodologies in banking.

Pave the way for exponential technologies with agile financial practices

Adopting Exponential IT is critical for business growth and sustainability.

Adopting Exponential IT is critical for business growth and sustainability.

Adopting Exponential IT is critical for business growth and sustainability.

Adopting Exponential IT is critical for business growth and sustainability.

Adopting Exponential IT is critical for business growth and sustainability.

Adopting Exponential IT is critical for business growth and sustainability.

Using game-changing technology to transform loss into leadership.

Adopting Exponential IT is critical for driving innovation, efficiency, and value for citizens.

Adopting Exponential IT is critical for business growth and sustainability.

Adopting Exponential IT is critical for resilience and adaptability.

Get to the right questions with a look through the buyer’s lens.

Overcome stagnation by decoding the complexities of Industry 4.0 and 5.0.

Adopting Exponential IT is critical for relevance and resiliency in today’s environment.

Adopting Exponential IT is critical for business growth and sustainability.

Adopting Exponential IT is critical for business growth and sustainability.

Adopting Exponential IT is critical for driving innovation, efficiency, and value for citizens.

Align your workforce with the evolving landscape of AI technology.

Adopting Exponential IT is critical for relevance and resiliency in today’s environment.

Take a data-driven approach to service desk optimization.

A tactical plan for enhancing your capability development.

The intersection of local insight and organizational excellence.

Using human-technology synergy to drive exponential growth and productivity.

Providing manufacturers with real-time integrated supply chain views for quick decision-making.

Revolutionize hospitality through robotics.

Business capability maps, value streams, and strategy maps for community-oriented policing services (COPS).

Info-Tech Research Group & Association of Luxury Suite Directors (ALSD) 2023 Survey

Key initiatives to ensure the responsible and ethical use of AI in policing.

Unlock value-driven AI use cases to transform your organization.

Speed up the process to justify the need for a distributed energy resources management system (DERMS) solution.

A programmatic approach to enhancing security, efficiency, and collaboration.

Avoid chaos when the lights go out.

Build risk awareness: You can’t begin to negotiate until you understand where your real risk points are.

Evolve IT to harness unprecedented opportunities in the era of exponential technologies.

The AI will mostly beat you to an answer. But is it valid? Ask better questions.

What the Fast Healthcare Interoperability Resources mandate means for global digital health trends, and eight key insights into unlocking the full potential of the digital front door.

Approach AI with your eyes wide open.

Identify the potential digital use cases to transform your organization.

Build customer retention and growth.

A framework to validate the accuracy, safety, and effectiveness of AI in patient care.

Take the first step in getting your IT financial data house in order.

Leverage the power of AI to improve individual and population health outcomes.

Accelerate the uplift of data literacy by breaking down data management concepts into personas with defined learning objectives.

Grow beyond the IT department that builds solutions and become the business partner that delivers value.

Whenever and wherever your supply chain is traveling, real-time visibility is the telescopic tower you can use to view its current state.      

How will supply chain as a service remodel the retail and wholesale industry?

The potential for AI to help those who need it the most.

Leverage lessons learned in the form of a cloud proficiency assessment.

Small enterprises need a security strategy just like any other sized enterprise.

Business capability maps, value streams, and strategy maps for the Pharmaceutical Industry.

Business capability maps, value streams, and strategy maps for the Food & Beverage Industry.

Business capability maps, value streams, and strategy maps for the Chemical Industry.

Reshaping old business capabilities into new AI-powered value chains.

Bridging the IT talent gap with smart automation.

Implement a balanced value measurement framework to align product roadmaps and projects with enterprise goals.

Elevate your operations through the transformative power of autonomous technologies.

Market Trends and Buyers Guide for Utilities

Leading practices and considerations for outsourcing IT to managed service providers.

Explore opportunities to enhance precision, predictability, and progress in the manufacturing industry.

Navigate AI privacy and data concerns with a comprehensive privacy impact assessment.

Using AI to turbocharge your fleet management services.

The sooner you protect, the safer you are.

Demonstrate how IT continuously enables value for the organization.

Go virtual to increase revenue, expand care options, and improve patient satisfaction.

Five initiatives that help applications leaders optimize their application portfolio and teams in 2024.

Approach innovation and change with realism and responsibility.

Prepare your organization to respond to an evolving threat landscape.

Harness AI to launch exponential IT value creation.

Transforming the organization with AI.

You bought it. Use it right.

Optimizing data architecture requires a plan, not just a data model.

Create an exponential return by integrating AI-enhanced practices into your quality assurance program.

Maximize availability through proactive capacity management.

As technology moves exponentially, so must your entire organization – led by IT.

It’s "solution delivery," not "software development."

Making a copy of your data does not always result in data protection.

Build a process to track assets across their entire lifecycle.

Leverage AI to improve your requirements practices, not replace them.

Be prepared for your most important meetings with your most important stakeholder.

Business capability maps, value streams, strategy maps, solution architectures, and a catalog of resources for higher education.

Insurtechs are driving the future of the insurance industry.

Foster meaningful conversations about IT spending to drive the best business decisions.

Take the guesswork out of your IT workforce equation.

AI risk mitigation starts with an acceptable use policy.

You can’t defend against today’s automated attacks with slow and manual processes.

Find your north star for responsible AI.

Unlock the right funding for the right initiative at the right time.

Trust-enabled digital services are key to successful adoption of rapidly evolving technologies.

Manage technical debt for enhanced government IT performance.

Convert your Business Vision Diagnostic results into a focused IT program to enhance business satisfaction.

An Industry Strategic Foresight Trends Report

Technology Opportunity Report

Optimize digital portfolios across multiple product or service lines to maximize value for your organization.

Outsource the right functions to secure your business.

Prevent incursions and defend against ransomware attacks.

Unlock the full potential of your infrastructure with a digital transformation strategy, and clear the barriers to success.

Implement the four critical factors required for all high-performing teams.

Make accessibility accessible.

Improve cost-to-value in a sustainable manner.

As you scale your business automations, focus on what matters most.

Focus first on business value.

Implement a supply chain control tower and put your worries to rest.

Lay a foundation for meaningful conversations with the business.

Spend less time struggling with visuals and more time communicating about what matters to your executives.

Revolutionize chemical manufacturing and simplify sustainability reporting.

Make relationship management a daily habit with a personalized action plan.

Empower IT employees to communicate well with any stakeholder across the organization.

Focus on human-centered design to enhance the frontline experience.

The role of culture, workforce development strategy, and AI in maturing security programs within federal government departments and agencies.

What is IT’s role in this top priority?

Build customer loyalty with immersive passenger experiences.

Learn how to communicate security effectively to obtain support from decision makers.

How CIOs will thrive in the era of autonomization.

If integrated risk is your destination, your IT risk taxonomy is the road to get you there.

A strategy for modernizing mainframe systems to meet the needs of modern retail banking.

Business capability maps, value streams, and strategy maps for the non-durable goods manufacturing industry.

Strengthen corporate performance by implementing a holistic and proactive ESG reporting framework.

Beyond the hype: How can it help you become more customer-focused?

Select flexible work options that balance organizational and employee needs to drive engagement and improve attraction and retention.

Your implementation doesn’t start with technology, but with an effective plan that the team can align on.

Stay relevant in an evolving digital economy.

The heterogeneous ecosystem is worth it; you just need a cohesive strategy.

Optimize demand planning to meet rapidly evolving customer needs.

The time for transportation and logistics companies to modernize their TMS solutions is now.

The time for transit companies to modernize their TMS solutions is now.

AI prominence across the enterprise value chain

Adapt to changes in the cyber insurance market.

Leveraging hyper-scale technology platforms to enhance the value of services.

Accessibility goes beyond compliance.

When tech giants can’t agree and best practices change by the minute, forge your own path to your next normal.

Keep inclusion at the forefront to gain the benefits from diversity.

Quickly start getting the right people, with the right skills, at the right time.

Create a configuration management practice that will provide ongoing value to the organization.

Engage cross-functional leadership to seize opportunity while protecting the organization from volatility.

Navigate the liminal space between threats and opportunities.

Secure your organization post pandemic.

Prevent ransomware incursions and defend against ransomware attacks.

Business capability maps, value streams, and strategy maps for the wholesale industry.

Buckle-up for the acceleration in electric utilities.

Drive up CSAT scores by asking the right questions and effectively responding to user feedback.

Prepare your RFP for long-term success, not short-term gains.

Transform your VMI from tactical to strategic to maximize its impact and value.

Build agility into your governance to stay in pace with change.

Maximize the value of your mobile investments by prioritizing technology decisions on user experience, business priorities, and system quality.

It’s “day two” in the cloud. Now what?

An industry digital strategy opportunity report

Student success is institutional success.

Identify and understand the metaverse commerce shopping impacts on retail value streams.

Enable an active response to changing conditions.

How the retail store is transforming to meet customer needs.

An industry strategic foresight trends report

Every security program is unique; resourcing allocations should reflect this.

Treat the data risks that will derail your retention schedule

In today’s connected world, continuous optimization of enterprise applications to realize your digital strategy is key.

In today’s connected world, continuous optimization of enterprise applications to realize your digital strategy is key.

Create and implement a vendor management framework to begin obtaining measurable results in 90 days.

Cost-effective compliance is possible.

Capability maps, value streams, and strategy maps for durable goods manufacturers.

Leverage an iterative and repeatable process to apply zero trust to your organization.

An industry strategic foresight trends report.

Security assessments often omit jurisdictional risks. Are your assets exposed?

IT leaders play a key role in implementing IoT successfully.

Supporting executives to digitally transform the organization while realizing additional efficiencies at the enterprise level.

Business capability maps, value streams, and strategy maps for the Private Equity and Venture Capital Industry.

Define your business-aligned approach to ITAM.

Construct a scalable data foundation.

Business Capability Maps, Value Streams, and Strategy Maps for Sports Leagues.

Capability maps, value streams, and strategy maps for healthcare services organizations.

An industry strategic foresight trends report

A practical guide to ensure return on your off-the-shelf AI investment

Extend IT, automation, and digital capabilities to the business with the right tools, good governance, and trusted organizational relationships.

An industry strategic foresight trends report.

Securing the workforce in the remote environment.

Leverage your vendor sourcing process to get better results.

Don’t fear IT risks, integrate them.

How IT can prepare for the new digital world.

An Industry Digital Strategy Opportunity Report

Turn planning into action with a realistic PMO timeline.

The last two years were a great experiment … but it’s not over yet. Incorporate new ways of working into your business to build and keep the best team.

Capability maps, value streams, and strategy maps for sports entertainment organizations.

Benefit realization, resource, and risk optimization for I&O leaders

Priorities to compete in the digital economy.

Governance isn’t optional, so keep it simple and make it flexible.

Hold service providers more accountable to their contractual obligations with meaningful SLA components and remedies.

Capability maps, value streams, and strategy maps for health insurance organizations.

An industry strategic foresight trends report

Keep sports fans loyal and engaged in the game by transforming the experience with technology.

Strong identity security and governance are the keys to the zero-trust future.

Enabling the digital economy and supporting the CEO for growth.

View your task management, project management, and project portfolio management options through the lens of M365.

For IT leaders who want to have a role in the transaction process when their business is engaging in an M&A sale or divestiture.

For IT executives who want to be a leader in the M&A transaction process when their business is pursuing a potential acquisition.

Deliver value at the scale of your organization through defining enterprise product families.

Make complex tasks simple by applying proven methodology.

You’ve mastered the basics, but there are additional risk, data, and measurement tasks to complete.

Capability maps, value streams, and strategy maps for hospitals.

Leverage iLottery to modernize lottery channels, allowing your organization to reach more players and drive more revenue.

Unlocking revenue and fan opportunities through sports betting.

Capability maps, value streams, and strategy maps for integrated casinos.

Optimize your data and analytics environment.

Capability maps, value streams, and strategy maps for hotels.

In today’s connected world, continuous optimization of enterprise applications to realize your digital strategy is key.

Because Agile transformations can be difficult to navigate on your own.

Drive employee engagement with privacy and security via governance and process integration.

Enhance your organization's grant writing process.

Delivering value starts with embracing what your department can do.

Drive software delivery throughput and quality confidence by extending your automation test coverage.

In today’s connected world, the continuous optimization of enterprise applications to realize your digital strategy is key.

Prepare for the inevitable adoption and implementation of a virtual wallet.

Ensure short-term survivability while working toward near-term innovation.

Shift from the emergency to the next normal.

Security in the cloud requires solutions, not speculation.

Good business, not just good philanthropy.

Create value for your business with your chatbot implementation.

Enhance your tribal nation’s grant application process.

Technically, most platforms are similar; however, their procurement models vary significantly. Learn the differences, save on costs, and reduce risk.

Develop a comprehensive data security plan.

Change the way you work to get full value from the cloud.

Esports initiative success depends on achieving integration into the existing casino ecosystem.

Don’t gamble with your wireless network; enhance guest experience with an efficient and reliable WLAN.