- Organizations rely on team-based work arrangements to provide organizational benefits and to help them better navigate the volatile, uncertain, complex, and ambiguous (VUCA) operating environment. However, teams often fail to reach their full potential because teamwork presents unique challenges and complexities they are ill-equipped to tackle on their own.
- A wide variety of behaviors, processes, and cultural factors impact team effectiveness; addressing this can be intimidating because there is no single formula for highly effective teams.
- Teams are ultimately accountable for their performance, but many teams struggle to address challenges. These teams lack the knowledge, skills, behaviors, and/or processes required to improve themselves; they need outside help to course-correct.
- Info-Tech’s IDEA model uses four factors to assess team effectiveness: identity, decision making, exchanges within the team, and atmosphere of team psychological safety.
- Teams should not be left to work out their problems on their own. Although they are ultimately accountable for their performance, teams struggle to course-correct without outside help.
Impact and Result
- Use Info-Tech’s IDEA model of team effectiveness to identify team strengths and challenges, and select focus areas for improvement.
- Facilitate a team meeting and team activities to address challenges and create an improvement plan.
- Plan to ingrain and sustain team effectiveness habits.
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.