- Daniel Milei, CIO and Director, Information Technology, County of San Luis Obispo
- Sharon Leventhal, Senior Strategy Analyst, Lee County Clerks of Courts
- Lisa DiDonato, CIO, Lee County Clerks of Courts
- Ken Libutti, CIO, Palm Beach State College
- Zach Loch, CIO, East Carolina University
- Aaron Kennedy, Director of Technology Services, City of Bakersfield
- 1 Anonymous Contributor
- 273 survey participants
- In March 2020, many organizations were forced to switch to a virtual working world. IT enabled organizations to be successful while working from home. Ultimately, this shift changed the way that we all work, and in turn, the way IT leaders manage talent.
- Many organizations are considering long-term remote work (Kelly, 2020).
- Change is starting but is lagging.
- Increase focus on employee experience to navigate new challenges.
- A good employee experience is what is best for the IT department.
Impact and Result
- The data shows IT is changing in the area of talent management.
- IT has a large role in enabling organizations to work from home, especially from a technological and logistics perspective. There is evidence to show that they are now expanding their role to better support employees when working from home.
- Survey respondents identified efforts already underway for IT to improve employee experience and subsequently, IT effectiveness.
This guided implementation is a one call advisory process.