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Manage Stakeholder Relations

Make proper stakeholder management a habit.

  • As a CIO, you are responsible for addressing a wide variety of competing demands of many different stakeholders.
  • Stakeholders can be difficult to identify; it is often these hidden stakeholders that can unexpectedly derail your agenda.
  • Understanding which of your stakeholders are most important and determining the best way to address the needs of each one can be complex and time consuming.

Our Advice

Critical Insight

  • Stakeholder management is more important than you realize. Surveys have found that stakeholder management is the number one factor in CIO success.
  • Stakeholder management is an everlasting process as the stakeholder landscape is constantly shifting. Proactively and perpetually engage with your stakeholders, and update your plan and approach on an ongoing basis.

Impact and Result

  • Optimize your stakeholder management process to identify, prioritize, and effectively manage key stakeholders.
  • Develop and maintain strong relationships with stakeholders to gain easier buy-in and support for current and future initiatives.
  • Track your ongoing stakeholder management progress with a weighted Net Promoter Score.

Manage Stakeholder Relations Research & Tools

1. Make the case

Define a stakeholder.

2. Identify stakeholders

Ensure that all stakeholders are identified and none are missed.

3. Analyze stakeholders

Assess a stakeholder’s influence, interest, and support to determine priority for actions to be taken.

4. Manage stakeholders

Develop a stakeholder management plan and communication plan.

5. Monitor stakeholder management

Measure and monitor the success of your stakeholder management process.

Member Testimonials

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Stakeholder Relations

Make proper stakeholder management a habit.
This course makes up part of the Strategy & Governance Certificate.

  • Course Modules: 5
  • Estimated Completion Time: 2-2.5 hours
  • Featured Analysts:
  • Paul Brown, Sr. Research Director, CIO Practice
  • James Alexander, SVP of Research and Advisory, CIO Practice

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Academy: Manage Stakeholder Relations | Executive Brief

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Make proper stakeholder management a habit.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.


Overall Impact

Average $ Saved

Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 4 touchpoints with our researchers, all included in your membership.

  • Call 1: Validate your stakeholder list

    Get the whole picture: Review your list of stakeholders and your approaches to finding them. Discuss areas of weakness and possible hidden stakeholders.

  • Call 2: Review stakeholder influence and prioritization

    Analyze your stakeholder map: Recognize who the most important stakeholders are and where to focus your efforts. Notice their motivations and any downstream influencers or stakeholders who could impact your stakeholders’ opinions.

  • Call 3: Review your stakeholder management strategy

    Implement your stakeholder management plan: Plan to keep your stakeholders supporting your initiative and strategize to convert your blockers or mitigate their effects.

  • Call 4: Measure your stakeholder management progress

    Check your progress: Re-check your stakeholder satisfaction and compare your results against the baseline data you took before you began this blueprint to see how far you’ve come.


Josh Mendelssohn

Rebecca Zhao


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