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Priorities for Adopting an Exponential IT Mindset in Federal Governments

Adopting Exponential IT is critical for driving innovation, efficiency, and value for citizens.

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  • Federal government agencies face the difficult task of evolving and enabling autonomous processes and capabilities to enhance public services and maintain relevance in a rapidly changing digital landscape.
  • IT leaders in government organizations are often constrained by technical debt, dated infrastructure, and institutional constraints but require quick decisions and outcomes to stay current in an ever-changing world.
  • Increasing citizen expectations for efficient, transparent, and user-centric services are pressuring federal government agencies to modernize their IT infrastructure and adopt innovative solutions.

Our Advice

Critical Insight

  • Citizens demand personalized and seamless experiences when interacting with public services, which can be challenging to deliver due to legacy systems, data silos, and insufficient data governance.
  • The ability to leverage data for better decision-making and improved service delivery is becoming more critical. However, many government agencies struggle with data integration, quality, and analytics capabilities.
  • Implementing AI and automation offers significant opportunities for efficiency and innovation but faces challenges due to regulatory constraints, privacy concerns, and workforce upskilling needs.

Impact and Result

  • Recognize the growing importance of adopting Exponential IT within the federal public sector to address the challenges posed by rapidly evolving citizen expectations and technological advancements.
  • Understand the three key priorities of Exponential IT transformation in the federal government sector that will be needed to enhance public services, improve efficiency, and maintain high client satisfaction.
  • Identify the foundational capabilities and maturity levels required to initiate a successful Exponential IT transformation, leading to the creation of value for citizens and all other users of government services.

Priorities for Adopting an Exponential IT Mindset in Federal Governments Research & Tools

1. Priorities for Adopting an Exponential IT Mindset in Federal Governments – Use this report to understand what Exponential IT means for the federal government, how it can be used, and its benefits for various departments and agencies.

To keep pace with the exponential technology curve, adopt an Exponential IT mindset and practices. Assess your organization’s readiness and embark on a transformation journey. This report will provide greater insights to help you build your Exponential IT roadmap.

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Adopting Exponential IT is critical for driving innovation, efficiency, and value for citizens.

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Paul Chernousov


  • Matthew Bourne, Managing Partner II, Info-Tech Research Group
  • Justin Eggstaff, Managing Partner II, Info-Tech Research Group
  • Graham Price, Executive Counselor, Info-Tech Research Group
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