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Kick-Start IT-Led Business Innovation

Innovate now – formalize later! Digital transformation won't wait.

  • The CIO is not considered a strategic partner. The business may be satisfied with IT services, but no one is looking to IT to solve business problems or drive the enterprise forward.
  • Even if IT staff do generate ideas that will improve operational efficiency or enable the business, few are ever assessed or executed upon.

Our Advice

Critical Insight

  • Business demand for new technology is creating added pressure to innovate and executive stakeholders expect more from IT. If IT is not viewed as a source of innovation, its perceived value will decrease and the threat of shadow IT will grow. Do not wait to start finding and capitalizing on opportunities for IT-led innovation.

Impact and Result

  • Start innovating right away. All you need are business pains and people willing to ideate around them.
  • Assemble a small team and arm them with proven techniques for identifying unique opportunities for innovation, developing impactful solutions, and prototyping quickly and effectively. Incubate a reservoir of ideas, both big and small, so that you are ready to execute on innovative projects when the timing is right.
  • Once you have demonstrated IT’s ability to innovate, mature your capability with a permanent innovation process and program.

Kick-Start IT-Led Business Innovation Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should create innovation processes, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

1. Launch innovation

Sponsor a mandate for innovation and assemble a small team to start sourcing ideas with IT staff.

2. Ideate

Identify critical opportunities for innovation and brainstorm effective solutions.

3. Prototype

Prototype ideas rapidly to gain user feedback, refine solutions, and make a compelling case for project investment.

4. Mature innovation capability

Formalize the innovation process and implement a program to create a strong culture of innovation in IT.


Innovate now - formalize later! This course makes up part of the Strategy & Governance Certificate.

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Academy: Innovation | Executive Brief

An active membership is required to access Info-Tech Academy
  • Course Modules: 5
  • Estimated Completion Time: 2-2.5 hours
  • Featured Analysts:
  • David Glazer, Research Manager, CIO Practice
  • James Alexander, SVP of Research and Advisory, CIO Practice

Innovate now – formalize later! Digital transformation won't wait.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 4-phase advisory process. You'll receive 14 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Launch innovation
  • Call 1: Introduce innovation and set objectives.
  • Call 2: Select a team to begin facilitating innovation.
  • Call 3: Prepare to roll out the innovation process.

Guided Implementation 2: Ideate
  • Call 1: Identify opportunities for IT-led innovation and review any finalized problem statements.
  • Call 2: Discuss ideation techniques and review any completed idea documents.
  • Call 3: Establish an idea prioritization approach and help select top ideas.

Guided Implementation 3: Prototype
  • Call 1: Discuss prototyping techniques and review any completed prototype design work.
  • Call 2: Overcome prototyping challenges and review any user feedback.
  • Call 3: Prepare to submit business cases for completed prototypes.

Guided Implementation 4: Mature innovation capability
  • Call 1: Document the target innovation process.
  • Call 2: Create an action plan to operationalize the process.
  • Call 3: Identify innovation program components.
  • Call 4: Create an action plan to implement the innovation program.
  • Call 5: Assess innovation progress and address challenges.


Eric Dolinar

Abiella Schneider-Friedman


  • 11 organizations contributed information to assist with the development of this blueprint. Due to the sensitivity of the information, all contributors requested confidentiality.
  • Lorraine Howell, Vice President of Research and Development, Illumiti
  • Kris Woyzbun, Senior Design Lead, IDEO
  • Dr. Patricia Morgan, Dean of Research and Innovation, Humber College
  • Michael Katchen, Founder & CEO, Wealthsimple
  • Debra Allison, Former CIO, Miami University
  • Michael Stilger, Partner,
  • Rob Hoehn, Co-Founder & CEO, IdeaScale
  • Steve Bell, Director of Product Marketing, Brightidea
  • Alf Martin Johansen, CEO and Founder, Induct
  • Barbara Marcolin, Associate Professor, Faculty of Management, University of British Columbia
  • Kin Lee-Yow, VP of IT, CAA
  • Aiden Beattie, IT Strategy Coordinator, Canadian Blood Services
  • Natalie Woyzbun, Co-Founder, Tablo Inc.
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