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2021 Tech Trends

Thriving through disruptive change.

  • The global pandemic disrupted every organization, and the implications of its impact are still unfolding.
  • More disruptive change could come from anywhere, with political, economic, social, technological, legal, and environmental factors all posing unprecedented scenarios.
  • IT must mature quickly to support its organization as it faces the changes ahead.

Our Advice

Critical Insight

  • Adapt to disruptive change. Identify the gap between your current operations and where they could be in the new scenario, and plan to improve your capabilities to achieve that vision.
  • Absorb the impact of disruptive market change. Lessen the blow of a crisis by strengthening all elements of your system and distributing the impact equally throughout. Use digital tools to renew the value proposition of your organization in a way that reflects the full context of the market scenario.

Impact and Result

  • Use the data and analysis from Info-Tech’s 2021 Tech Trends Report to inform your IT strategic plan.
  • Discover the six trends defining IT’s path in 2021.
  • Understand which IT practices and trends have the biggest impact on overall IT effectiveness.

2021 Tech Trends Research & Tools

Read the Tech Trends Report

Learn about the six key trends that will help you absorb disruption and adapt to change.

1. Machine learning by design

Harnessing machine learning as a core piece of the organization’s value proposition.

2. Citizen development 2.0

Enabling nontechnical contributors to use and create AI combined with low-code and no-code environments.

3. Venture architecture

Developing and launching innovative new technology ventures from within.

4. Distributed autonomous organizations

Collaborating without a central hub and taking control over the workday.

5. Self-sovereign cloud

Balancing the capabilities of the public cloud with the control and privacy of on-premises infrastructure.

6. Digital sustainability

Using digital technologies such as software and machine learning to drive emission reduction and cost efficiency.

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.




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Workshop: 2021 Tech Trends

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Tech Trends 2021 Keynote

The Purpose

Learn about:

  • The major technology trends that are reshaping organizations.
  • Recommendations on how to improve IT to support the organization through change.
  • The key challenges and opportunities facing IT.

Key Benefits Achieved

  • Gather information to guide your IT strategy.
  • Reveal areas where your organization is not aligned with industry practices.
  • Understand practices that will drive IT in the future.




Use the data and analysis from Info-Tech’s 2021 Tech Trends Report to inform your IT strategic plan.

  • An understanding of the most impactful IT trends and practices to evaluate for adoption in your organization.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 1 touchpoints with our researchers, all included in your membership.

  • Call #1 - Identify which trends and practices should be a priority for your organization and discuss current practices that need to be modified.


Brian Jackson

Adib Ghubril

David Glazer


  • Michelle Lancaster, Director of Sustainability Partnerships, Microsoft
  • Craig Tavares, Global Head of Cloud, Aptum
  • Idris Mootee, CEO and cofounder, Urbancoolab; author of Design Thinking for Strategic Innovation
  • Timothy Minahan, EVP Strategy and CMO, Citrix
  • Skaidra Puodziunas, Senior Engagement Advisor, Ontario Digital Service
  • Sumit Arora, Senior Director, Strategy & Analytics Digital Labs, MLSE
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