COPS Business Reference Architecture
Business capability maps, value streams, and strategy maps for community-oriented policing services (COPS).
- Policing services organizational leadership requires a unified and validated view of organizational capabilities that help CIOs and leadership accelerate the strategy design process and that align initiatives, investments, and strategy.
- The organization and IT often focus on an issue or project, ignoring the holistic impact and value of an overarching value stream and business capability view.
Our Advice
Critical Insight
Using an industry-specific reference architecture is central to organizational priorities and has many benefits. It’s critical not only to understanding, modeling, and communicating the operating environment and the direction of the organization but also, more significantly, to enabling measurable top-line organizational outcomes and the unlocking of direct value.
Impact and Result
- Demonstrate the value of IT’s role in supporting your organizational capabilities for community-oriented policing services while highlighting the importance of proper alignment between organizational and IT strategies.
- Apply Level 2 business reference architecture techniques such as strategy maps, value streams, and capability maps to design usable and accurate blueprints of your organization’s business operations.
- Assess your initiatives and priorities to determine if you are investing in the right capabilities. Conduct capability assessments to identify opportunities and to prioritize projects.
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 4-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Build your organization's capability map.
- Call 1: Introduce Info-Tech’s industry reference architecture methodology.
Guided Implementation 2: Use business capabilities to define your strategic focus.
- Call 1: Define and create value streams
- Call 2: Model Level 1 business capability maps.
- Call 3: Map value streams to business capabilities.
- Call 4: Model Level 2 business capability maps.
Guided Implementation 3: Assess key capabilities for planning priorities.
- Call 1: Create a strategy map.
- Call 2: Introduce Info-Tech's capability assessment framework.
Guided Implementation 4: Adopt capability-based strategy planning.
- Call 1: Review capability assessment map(s).
- Call 2: Discuss and review prioritization of key capability gaps and plan next steps.
Contributors
- Blayne Eliuk, Alberta Law Enforcement Response Team (ALERT)
- Scott Gagnon, Alberta Law Enforcement Response Team (ALERT)
- Brent Dyer, Calgary Police Service
- Sam Fessehatsion, Calgary Police Service
- Joyce Dufresne, Edmonton Police Service
- Paul Fahey, Edmonton Police Service
- Erran Milligan, Edmonton Police Service
- Norman Mendoza, Edmonton Police Service
- Jonathan Green, Guelph Police Service
- Akram Askoul, Niagara Regional Police
- Joe Couto, Ontario Association of Chiefs of Police (OACP)
- Anna Beatty, Ottawa Police Service
- Elizabeth Izaguirre, Ottawa Police Service
- Cameron Hopgood, Ottawa Police Service
- Tony Ventura, Peel Regional Police (PRP)
- Alpha Chan, Toronto Police Service (TPS)
- Billy Zhou, Toronto Police Service (TPS)
- Raymond Lai, Vancouver Police Department
- Micheline Manseau, York Regional Police (YRP)
- Benny Zeng, York Regional Police (YRP)