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Benchmarking Reports

Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.

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Reference Architecture Sample Slide

Retail & Wholesale Reference Architecture

Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.

Retail & Wholesale Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Author:
  • Sidney Hodgson

The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, the IT balanced scorecard must demonstrate the value IT provides and reflect corporate strategies and goals.

Author:
  • George Goodall

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.

Author:
  • George Goodall

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.

Generation-Z Shoppers, Technology, and Their Impact on Brick-and-Mortar Retail

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Date published:

March 8, 2019

Author:
  • Andy Liu

Gen-Z shoppers are going to cause brick and mortar stores to return to popularity. IT has an important role to ensuring your organization’s stores can attract these shoppers.

Business Continuity Management and Security Integration in the Retail and Wholesale Industry

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Date published:

March 7, 2019

Author:
  • Shaunna Jackson

Retail/wholesale organizations that build robust business continuity management plans (herein referred to as BCM plans) will increase their enterprise resilience. Take a proactive and holistic approach to integrate security, risk, and crisis management practices.