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Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.

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Retail & Wholesale Reference Architecture

Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.

Retail & Wholesale Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Don’t Let Your Supply Chain Be Held for Ransom

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July 10, 2018

Author:
  • Kevin Peuhkurinen

Whether you sell cakes or electronics, if your strategy relies on optimizing inventory then success relies on your supply chain. But what happens when your suppliers are held for ransom? Learn how to protect your supply chain from the threat of ransomware.

Infonomic Growth in Retail

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Date published:

July 10, 2018

Author:
  • Andy Neill

This note explores some of the ways that we can leverage our retail data, how we should treat our most important asset, and standard models to define retail data’s worth. Finally, with the emergence of the Chief Data Officer role, what do we expect around data strategy?

“Man is born free, and everywhere he is in (supply) chains”: The logistics blockchain

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Date published:

July 6, 2018

Author:
  • Jeremy Roberts

Retailers and international shippers are already using blockchain technology to track their supply chains. In using a decentralized network to verify digital transactions, shippers can be reasonably sure that the products they deliver to customers are what they say they are, and that they can trace issues (like spoilage) right back to their sources very quickly.

Loyalty Management Programs: Choosing the Right Deployment Architecture in a Retail Environment

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Date published:

May 24, 2018

Author:
  • Ben Dickie

Many organizations struggle to define the appropriate technology architecture for the enablement of their loyalty programs. This note will examine different methods for rolling out applications and systems for effectively managing loyalty programs.

GDPR Implications for the Retail Industry

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Date published:

May 23, 2018

Author:
  • Daniel Black

The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. Understand the potential implications for retail and take proactive good-faith steps to ensure that you are not subject to the steep financial penalties associated with non-compliance.