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iPads, Chromebooks, and Windows! …Oh My!

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Date published:

July 3, 2018

Author:
  • Jeremy Roberts

Competition between the big three education technology vendors is heating up. Google, Apple, and Microsoft have all adopted innovative solutions to problems specific to the K-12 environment. But not all technology is created equal. Educators are tasked with matching solutions to problems – and that’s often quite difficult in practice.

How to Avoid the Failure of Your Higher Education IT Steering Committee

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Date published:

June 27, 2018

Author:
  • Sidney Hodgson

​IT expenditures typically represent a large component of an organization’s budget. Ensuring these expenditures are invested wisely is essential. Establishing an effective IT governance body, with the right membership and well-defined processes, is essential to the reputation of the IT department and ultimately to IT (and CIO) success.​

Curriculum Versus Enterprise Computing for K-12 Education

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Date published:

June 8, 2018

Author:
  • Michael Gyssels

K-12 IT faces a great deal of challenges based on the bifurcation of their responsibilities not only to the ‘business’ goals of a school, board, or district, but also to the curriculum goals of the teachers and their governing body. The split demand for advanced IT capabilities for administration and for massively expanding device loads competes against the need for responsible, powerful, but measured and protected technology in the classroom. Finding ways to manage both together will ease IT’s role and increase strategic satisfaction of other executives.

Project Portfolio Management Resource Challenges in Higher Education

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Date published:

May 31, 2018

Author:
  • Sidney Hodgson

CIOs and PMO Directors often struggle with the challenges of resource management in managing their project portfolios. This is compounded by the fact that executives and governance body members frequently fail to appreciate the complexities involved in resource management in an IT environment. This is particularly true in the case of higher educational institutions due to the relatively autonomous nature of academic faculties, research funding factors, and the academic culture.

Deliver the Benefits of Self-Service With These Keys to the Portal

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Date published:

May 25, 2018

Author:
  • Natalie Sansone

A self-service portal not only improves the user experience with IT but also reduces the volume of tickets coming into the service desk, making it a win-win. However, the portal will fail to deliver benefits if it’s not successfully designed and implemented.