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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

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Telecommunications - Critical Projects

Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry
Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry
Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Telecommunications Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting the Telecommunications industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Telecommunications IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Telecommunications Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Telecommunications Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


Top Trends
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Telecommunications Privacy and Security Report

  • 5G has provided a critical foundation for the deployment of many new services – and has opened Telecom up to new threats to the privacy of sensitive subscriber data and classified company data.
  • Learn about the privacy and security trend and its impact on the Telecommunications industry, along with takeaways to update your IT strategy.
Top Trends
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Telecommunications Edge Computing Report

  • 5G has provided a critical foundation for the deployment of edge computing platforms and services and is a differentiator for your company’s clients. Edge computing is truly a revolutionary leap forward for Telecom.
  • Learn about the edge computing trend and about its impact on the Telecommunications industry, along with takeaways to update your IT strategy.
Top Trends
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Telecommunications Increased Coverage at Higher Speeds Report

  • The switch to 5G is underway in major markets, but it’s not enough. New low-orbit satellites are a key piece of the puzzle for rural and remote areas. Equitable high-speed access is the next evolutionary step in telecom.
  • Learn about how increased coverage and higher speeds will lead to greater connectivity and about the impact on the Telecommunications industry, along with takeaways to update your IT strategy.

3

Industry Benchmarking


Peer Benchmarking
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Telecommunications IT Management & Governance Benchmarking Report

  • Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
  • Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.
Peer Benchmarking
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Telecommunications IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business.
  • By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical information to understand how to position your IT team to be more effective.
Peer Benchmarking
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Telecommunications IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
  • Understand important common focus areas to address and gain insights into how your team aligns with other Telecommunications IT teams.
Peer Benchmarking
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Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction

  • Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
  • Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
  • Learn the characteristics that different industries have that can help or hinder IT success.
  • Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Telecommunications Enterprise IoT Solutions for Connected Devices Report

  • The explosion of Internet of Things (IoT) devices is estimated to grow to at least 40 billion by 2030. The Telecom industry stands ready to benefit.
  • Through new IoT services, Telecom companies will be positioned to extend exciting new offerings and create substantial revenue growth.
  • Gain key insights about features of telecom enterprise IoT solutions, top vendors, and how to implement this technology in your organization.
Core Industry Technologies
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Telecommunications Security Solutions Report

  • The extensive number of improvements with the implementation of 5G offer major advantages to your customers but at the same time require a shared implementation of network management and security solutions to protect them from new and wider threats.
  • An advanced 5G security solution will empower and safeguard the information assets of your customers.
  • Gain key insights about features of telecom 5G security solutions, top vendors, and how to implement this technology in your organization.
Core Industry Technologies
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Telecommunications Telecom Billing Systems Report

  • The concept of telecom billing systems is not new, yet adoption of more modern versions and integration with customer relationship and operating support services has progressed slowly.
  • The benefits of the latest telecom billing and support systems have been highlighted by the demands of customers working from home during and likely after COVID-19.
  • Gain key insights about features of telecom billing systems, top vendors, and how to implement this critical technology in your organization.

Latest Telecommunications Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Huawei and Canada’s Recent 5G Ban: Your Supply Chain Could Still Be at Risk

Date published

June 22, 2022

Author:
  • Carlos Rivera

This technology brief will describe Huawei’s history and its current technology focus, possible cause for concerns based on multiple allegations, and finally how use of their products could pose a risk to some organizations.

Telecommunication Has the Edge in the Internet of Things but Lacks the Winning Strategy

Date published

May 18, 2021

Author:
  • Rajesh Parab

The IoT market space has shown great potential for growth. Telecommunication has a natural advantage to reap most of the benefits and growth. However, many telecom players do not have the best strategy and large tech giants may leapfrog ahead in the competition.

Constant Change, Constant Drain: Leadership Volatility and Employee Turnover

Date published

August 22, 2018

Author:
  • Travis Duncan

Dramatic and unpredictable shifts in leadership priorities and expectations can damage employee engagement and thwart productivity. As an IT leader accountable for the success of a portfolio of projects and concerned about your staff’s engagement, there are some PPM best practices you can use to help protect your project teams from the draining impact of an unstable and demanding executive influence.

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