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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices

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  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

Monthly Peer Roundtables

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  • Monthly Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics

Industry-Specific Advisory Services

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  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

Deep Insights Tailored to Your Industry

1

Deep insights step 1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Deep insights step 2

Top Industry
Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Deep insights step 3

Industry
Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.

4

Deep insights step 4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Passenger Transportation Business-Aligned IT Strategy

  • Business strategy is focused on running services between locations that have the greatest travel demand, with today’s passenger transit often provided across multiple transportation modes.
  • Learn about the ecosystem factors that are impacting passenger transportation organizations and the inherent opportunities and risks.
  • Assess how your team is set from a PESTLE and SWOT perspective, with expert insights to help you update your IT strategy.
Strategy Alignment
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Passenger Transportation Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Passenger Transportation Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.
Strategy Alignment
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Passenger Transportation IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Goods Transportation & Logistics Business-Aligned IT Strategy

  • Learn about the ecosystem of factors that impact the Goods Transportation and Logistics (T&L) industry.
  • Explore how your IT team is set to deal with those factors from a PESTLE and SWOT perspective.
  • Leverage expert insights and takeaways and update your IT strategy accordingly.
Strategy Alignment
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Goods Transportation & Logistics IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
Solution Set Storyboard Thumbnail

Goods Transportation & Logistics Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Goods Transportation & Logistics Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


Top Trends
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Passenger Transportation Seamless Passenger Travel Report

  • Seamless passenger travel is the facilitation of transfers between modes of transportation, including first and last mile movements, with as little passenger “work” as possible.
  • Security and privacy are key for seamless travel. Using biometrics to identify passengers and trusted networks for validating passenger credentials is a must for international travel scenarios.
  • This trend analysis will provide you with key insights to assist your IT team to effectively meet these challenges and opportunities head on.
Top Trends
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Passenger Transportation Intelligent Personal Assistants Report

  • Use of intelligent personal assistants is no longer a novelty but a preferred method for voice-initiated searches. However, speech recognition technology is still developing, aided by natural language processing. Difficulties in speech recognition can severely diminish the user experience.
  • This trend analysis will provide you with key insights to assist your IT team to effectively meet these challenges and opportunities head on.
Top Trends
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Passenger Transportation Passenger Identification Report

  • Travel demand will make passenger processing financially unsustainable if technology is not brought to bear on developing solutions.
  • Current Trusted Traveler Programs have provided a start for passenger identification processing. This is a first step in governments accepting verified credentials internationally.
  • This trend analysis will provide you with key insights to assist your IT team to effectively meet these challenges and opportunities head on.
Top Trends
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Goods Transportation & Logistics Data-Driven Everything Report

  • Data is the new currency. The massive amount of data being generated through emerging technologies is an ever-increasing challenge for IT.
  • Enabling analytics through big data and machine learning/artificial intelligence can optimize planning and performance analyses, improve response to threats, and provide visibility into execution.
  • Learn about how the data-driven everything trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Goods Transportation & Logistics Extreme Automation Report

  • Automation eliminates the trade-off between service levels and essential labor costs when it’s part of a logistics operating model, but IT’s role in automation isn’t always clear.
  • Learn about how the extreme automation trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Goods Transportation & Logistics New Tech Business Models Report

  • Competition has forced traditional Goods T&L companies to develop new business models that heavily depend on technology.
  • While new tech brings plenty of challenges to IT departments, it also brings a wealth of opportunities with a new level of leadership required to champion the changes.
  • Learn about how the new tech business models trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Passenger Transportation IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
  • Transportation & Logistics organizations receive high satisfaction marks from their stakeholders, yet client-facing technology and data quality, two areas very important to business strategy and operations, require more investment and attention.
  • Understand important common focus areas to address, and gain insights into how your team aligns to other Passenger Transportation IT teams.
Peer Benchmarking
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Passenger Transportation IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. Transportation & Logistics (T&L) IT staffing is stretched thin.
  • Higher-than-normal turnover and a lack of new talent coming in suggests that T&L IT could be facing a tough future as it contends with accelerating adoption of Industry 4.0 technologies.
  • By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical information to understand how to position your IT team to be more strategic.
Peer Benchmarking
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Goods Transportation & Logistics IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. Transportation & Logistics IT staffing is stretched thin.
  • Higher-than-normal turnover and a lack of new talent coming in suggests that T&L IT could be facing a tough future as it contends with accelerating adoption of Industry 4.0 technologies.
  • By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical information to understand how to position your IT team to be more strategic.
Peer Benchmarking
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Goods Transportation & Logistics IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
  • Transportation & Logistics organizations receive high satisfaction marks from their stakeholders, yet client-facing technology and data quality, two areas very important to business strategy and operations, require more investment and attention.
  • Understand important common focus areas to address, and gain insights into how your team aligns to other Goods Transportation & Logistics IT teams.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Goods Transportation & Logistics Enterprise Resource Planning Report

  • Modern enterprise resource planning (ERP) systems have a lot to offer in automating processes, reducing the amount of manual and routine work, and facilitating the flow of information across business units.
  • But ERP implementation projects are long, complex, and costly initiatives, which drive massive changes to the way people work.
  • Learn about what ERP is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Passenger Transportation Mobility as a Service Report

  • New entrants in the transportation market are increasingly providing more choices for travelers through new service delivery models fueled by technology. However, few platform providers can provide all of the components for a seamless passenger journey.
  • Learn about what mobility as a service (MaaS) is, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and your ability to successfully deliver it.
Core Industry Technologies
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Passenger Transportation 5G Report

  • The advent of 5G will drive consumer expectations that the travel industry will exploit. However, current 5G infrastructure is not yet fully deployed, so choice of carriers within a region may be limited or coverage may not yet be available.
  • Learn about what 5G is, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and your ability to successfully deliver it.
Core Industry Technologies
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Passenger Transportation Biometric Identification Report

  • Biometric identification is a maturing technology with investment being made to improve accuracy, security, speed, and efficiency. Stakeholders include transportation providers such as air and rail, government agencies responsible for border protection and immigration, and hub providers such as airports.
  • Learn about what biometric identification is, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and your ability to successfully deliver it.
Core Industry Technologies
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Goods Transportation & Logistics Transportation Management Systems Report

  • Transportation management systems (TMSs) are deployed to improve shipping efficiency, reduce costs, gain real-time supply chain visibility, and ensure customer satisfaction.
  • SaaS deployment reduces risk and makes TMS accessible and essential for any Goods T&L business because of its ROI, driven by reduced freight costs and increased service levels.
  • Learn about what a TMS is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Goods Transportation & Logistics Warehouse Management Systems Report

  • A WMS is deployed to decrease errors in picking and shipping goods, improve inventory accuracy and visibility, and reduce dock-to-stock and receiving dwell time.
  • A player in the Goods T&L industry needs to understand where the greatest WMS value is and select solutions accordingly.
  • Learn about what a WMS is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.

Latest Transportation & Logistics Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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President Biden's Healthcare Reforms: First Step Reduce Premium Costs and Expand Access

Date published

February 12, 2021

Author:
  • Jennifer Jones

Expanding access to health insurance coverage and reducing premium burdens among low- and middle-income earners will create more healthcare consumers. Health insurers must prepare by improving data and analytical capacity to improve information sharing across the health system.

The Data-Driven Agriculture Revolution: Feeding the Future

Date published

January 28, 2021

Author:
  • Jolien VanGaalen

To address the growing demand for food, farmers must rely on emerging data-driven technologies. However, farmers fear the potential consequences of their data being exploited due to an absence of legal and regulatory frameworks. Updating data governance frameworks will help improve the transparency surrounding data privacy and will ultimately help establish trust between farmers and third-party smart farming technology providers.

The vCIO Retainer Toolkit

Date published

August 20, 2020

Author:
  • Fred Chagnon

With this guide, vCIOs will understand how to package Info-Tech’s available research material in a way that will enable them to systematically improve their client’s technology challenges, thereby demonstrating their value at every available touchpoint.

Professional Services: Next Steps From the CIO COVID-19 Strategy Webinar

Date published

April 26, 2020

Author:
  • Sidney Hodgson

On April 23, 2020, Info-Tech led a CIO COVID-19 Strategy Webinar for Professional Services IT professionals and leaders. This webinar presented a process for documenting an IT course of action during this pandemic. Professional services companies will look to IT for a clear technology strategy to support recovery efforts and readiness for the new challenges of the post-pandemic period.

Transportation & Logistics – The Essential Ten-Step Guide: Building and Communicating Your CIO Strategy for COVID-19

Date published

April 23, 2020

Author:
  • Gleb Lisikh

CIOs in Transportation & Logistics will play a critical role during the COVID-19 crisis. This is an opportunity to shine. Use this plan to help you build and communicate a clear strategy for the next 90 days, allowing you to demonstrate both leadership and technology capability.

Visit our COVID-19 Resource Center and our Cost Management Center
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