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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices

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  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

Monthly Peer Roundtables

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  • Monthly Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics

Industry-Specific Advisory Services

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  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

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Arts and Culture Roundtable

Deep Insights Tailored to Your Industry

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Deep insights step 1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

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Deep insights step 2

Top Industry
Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

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Deep insights step 3

Industry
Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.

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Deep insights step 4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

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Business-Aligned IT Strategy


Strategy Alignment
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Arts & Culture Business-Aligned IT Strategy

  • Learn about the ecosystem of factors that impact the Arts & Culture industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Arts & Culture IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Arts & Culture Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Arts & Culture Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


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Arts & Culture Extended Reality Report

  • By using augmented and virtual reality, Arts & Culture organizations can enhance the audience experience from ticketing through to the event or venue itself.
  • Learn about how extended reality affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Arts & Culture Online Socializing Report

  • Social media helps organizations reach new, broader audiences, and it helps audiences feel more invested in Arts & Culture.
  • Learn about how online socializing affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Arts & Culture Digital Presenters Report

  • Arts & Culture establishments are now viewed as an entertainment option competing in the broader entertainment and hospitality market, where the audience experience is rich, integrated content delivered at any time.
  • Learn about how digital presenters affect both your organization and IT specifically, including challenges and opportunities, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Arts & Culture IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
  • Understand important focus areas to address and insights into how your team compares with other Arts & Culture IT organizations.
Peer Benchmarking
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Arts & Culture IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business to be a reliable operator and effective partner, all while finding time and resources to be innovative.
  • By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical insights to position your IT team to be more strategic.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Arts & Culture Web Experience Management Report

  • Arts & Culture organizations compete for audience attention through fast-growing online channels. Web experience management is evolving away from basic websites to two-way social interactions to meet customer expectations.
  • Learn about what web experience management technology is, the state of the market, key features and functions, and leading vendors in the space to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Arts & Culture Customer Relationship Management Report

  • Managing the customer relationship is a critical activity for an Arts & Culture organization, especially when it comes to establishing and maintaining sponsorship, fundraising, and marketing. Good customer relationship management (CRM) tools can affect productivity and member retention.
  • Learn about what CRM is, the state of the market, key features and functions, and leading vendors in the space to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Arts & Culture Human Resource Information Systems Report

  • Employee time management is one of the biggest elements in the workforce management use case for an Arts & Culture establishment. Workforce planning elements are also important and are addressed by human resource information system (HRIS) capabilities.
  • Learn about what an HRIS is, the state of the market, key features and functions, and leading vendors in the space to understand how it can transform your IT strategy and ability to deliver.

Latest Arts & Culture Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Live, From New York, It’s Object Storage!

Date published

May 18, 2021

Author:
  • John Sloan

Tape is still around and still can make sense for archival cold storage but media companies need their archives to be warm and object storage fits the bill. A recent example of a move to object storage comes from NBC’s Saturday Night Live.

Should You Insource Your Service Desk? A Case Study From Entertainment

Date published

May 18, 2021

Author:
  • Michel Hebert

Outsourcing is presented as the panacea for service support ailments, but it is not that simple. Outsourced service desk often struggle with low end-user satisfaction despite high performance metrics. Here is how we helped an entertainment client develop an outsourcer get well plan.

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