With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".
Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.
Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.
Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.
Benefit from peer data to get a reference point for how well you stack up.
Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.
Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.
May 18, 2021
Tape is still around and still can make sense for archival cold storage but media companies need their archives to be warm and object storage fits the bill. A recent example of a move to object storage comes from NBC’s Saturday Night Live.
May 18, 2021
Outsourcing is presented as the panacea for service support ailments, but it is not that simple. Outsourced service desk often struggle with low end-user satisfaction despite high performance metrics. Here is how we helped an entertainment client develop an outsourcer get well plan.