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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

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Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry
Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry
Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Legal Professional Services Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting the Legal Professional Services industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Legal Professional Services IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy and document them in the IT Strategy Initiatives Workbook.
Strategy Alignment
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Legal Professional Services Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Use the Legal Professional Services Industry Impacts on IT Strategy: Senior Management Presentation Template to share the key findings of the business-aligned analysis with your organization's leadership team.

2

Top Industry Trends


Top Trends
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Legal Professional Services Artificial Intelligence Report

  • Artificial intelligence (AI) functionality offers the promise of making work faster, more efficient, and more effective. AI comes at a higher cost, but that cost differential might be justified if AI delivers as promised.
  • AI covers a wide range of features and functions. You don’t just “buy AI,” but the value proposition is in the application of AI in the products and the functions they carry out.
  • Learn about how AI affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Legal Professional Services Digitization Trend Report

  • Digitization enables organizations to transform paper-based records into electronic format that can be leveraged for data analysis and business intelligence.
  • Given the large volumes of paper that legal firms produce, process and store, the advantages of digitization are readily apparent.
  • Learn about how Digitization affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
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Legal Professional Services Unbundled Legal Services Report

  • Unbundled Legal Services allows clients to assume initiative and ownership around tasks such as documentation, legal research, or other menial tasks, rather than pay a law firm to do so.
  • Many firms have started investigating the service offering in order to maintain their competitiveness in the market, and due to client demand, particularly in the Information Age.
  • Learn about how Unbundled Legal Services affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Legal Professional Services IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
  • By taking the IT Staffing Assessment diagnostic and participating in our unique IT Spend benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
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Legal Professional Services IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their clients are unsatisfied with the quality of service they’re receiving from IT.
  • Understand important focus areas to address and gain insights into how your team compares with other Legal Professional Services IT organizations.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Legal Professional Services Legal Case Management Report

  • Legal Case Management tracks all activities associated with a case and enables tracking of resource allocation and case status as they proceed through the court system or are negotiated in out-of-court settlements.
  • Legal Case Management tools are numerous and diverse. Selection of the right product is key.
  • Learn about what Legal Case Management is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Legal Professional Services Legal Research Report

  • With the onset of Unbundled Legal Services, having sound integrated legal research will be key to the success of the new line of business.
  • There are many choices, but which ones suit your law firm? Which will integrate with your current legal practice and legal case management software? Which will be most effective for the lawyers and support staff to use?
  • Learn about what Legal Research is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Legal Professional Services Digitization Technology Report

  • Data analytics using digitized information will greatly assist the law firm in strategic decision making.
  • Although scanning and optical character recognition (OCR) are mature, determining which solutions best fit the firm and the existing systems is critical.
  • Learn about what Digitization is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.

Latest Legal Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Cultural Considerations in Overseas Professional Services Engagements

Date published

July 5, 2021

Author:
  • Sidney Hodgson

This note is intended as a guide to avoiding some of the pitfalls in professional engagements overseas. It discusses things to consider in developing engagement proposals and project plans for such engagements.

Professional Services: Next Steps From the CIO COVID-19 Strategy Webinar

Date published

April 26, 2020

Author:
  • Sidney Hodgson

On April 23, 2020, Info-Tech led a CIO COVID-19 Strategy Webinar for Professional Services IT professionals and leaders. This webinar presented a process for documenting an IT course of action during this pandemic. Professional services companies will look to IT for a clear technology strategy to support recovery efforts and readiness for the new challenges of the post-pandemic period.

Discussion Summary: Info-Tech LIVE Las Vegas Professional Services Industry Roundtable

Date published

December 19, 2019

Author:
  • Sidney Hodgson

Industry 4.0 will have a significant impact on virtually every industry. The professional services industry is no different in this regard. Companies providing services in accounting, legal, engineering, or consulting need to assess the impact these technologies will have on their own staff, on their clients, and on the services they offer.

Some Thoughts on Benchmarks and Budget Challenges in Global Professional Services Organizations

Date published

July 17, 2019

Author:
  • John Kemp

Comparing budgets and costs in organizations is generally a straightforward business. Yet this comparison is challenging when seeking to provide benchmarks on professional services organizations large enough to have global scope. Learn some creative tactics for balancing costs across the partnership as head of global IT.

Establishing a Balanced Scorecard for IT Performance in the Professional Services Industry Is an Important Complement to IT Strategy

Date published

June 11, 2019

Author:
  • Sidney Hodgson

The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, it must demonstrate the value IT provides and reflect corporate strategies and goals.

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