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Benchmarking Reports

Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.

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Utilities Reference Architecture

Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.

Utilities Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Author:
  • George Goodall

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.

Power Your Security Program With Metrics That Matter

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Date published:

March 11, 2019

Author:
  • Celine Gravelines

Objective and quantifiable metrics help eliminate unknowns and reduce the tendency to rely on emotion, intuition, and politics when making decisions that affect the organization. Leveraging verifiable information for data-driven decisions can be highly effective to efficiently securing critical infrastructure in the utilities industry.

Hit The Ground(water) Learning, Not Running

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Date published:

January 4, 2019

Author:
  • Adib Ghubril

Hydrologists, grappling with bouts of drought or flooding in some major urban centers, and dilapidated municipal infrastructure in others, are mitigating water supply risk with data-driven models.

Mines Should Streamline the Sneakernet to Improve Efficiency and Reduce Risk

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Date published:

November 26, 2018

Author:
  • Derek Shank

In remote areas, best practices for moving data can include the physical transfer of storage devices. Establish processes to ensure effectiveness of sneakernet in IT operations.

Author:
  • George Goodall

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.