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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices

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  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

Monthly Peer Roundtables

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  • Monthly Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics

Industry-Specific Advisory Services

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  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

Deep Insights Tailored to Your Industry

1

Deep insights step 1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Deep insights step 2

Top Industry
Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Deep insights step 3

Industry
Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.

4

Deep insights step 4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Insurance IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Insurance Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting the Insurance industry and how your IT team is set from a SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Insurance Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Insurance Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.
Strategy Alignment
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Health Insurance Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Use the Health Insurance Industry Impacts on IT Strategy: Senior Management Presentation Template to share the key findings of the business-aligned analysis with your organization's leadership team.
Strategy Alignment
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Health Insurance Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting the Health Insurance industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Health Insurance IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy and document them in the IT Strategy Initiatives Workbook.

2

Top Industry Trends


Top Trends
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Insurance Predictive Analytics Report

  • Insurance organizations have access to incredible amounts of data from clients, IoT devices, claims, and provider systems.
  • The ability to analyze this data effectively and identify fraud, trends, and patterns will provide insight to improve products, properly assess risk, and increase customer satisfaction
  • Learn about how predictive analytics affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Insurance Customer Experience Report

  • The explosion of Insurtech-based competition and usage-based policies has created an increasingly crowded market for insurance, making customer experience a key differentiator for consumers.
  • Learn about customer experience and how it affects both your organization as a whole and IT specifically, including challenges and opportunities
Top Trends
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Insurance Automation Report

  • Automation and AI have become the driving force of disruption in the Insurance industry and the area where Insurtech and large tech companies have entered the market.
  • Learn about how the automation trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Health Insurance Claims Automation Trend Report

  • As healthcare treatments evolve costs increase and this makes health insurance premiums more expensive for governments and employers.
  • Interoperability improvements across the continuum of care enhance the trilateral flow of information between patients, providers, and payers.
  • Learn about how Claims Automation affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Health Insurance Interoperability Trend Report

  • Inconsistent data classification and manual sharing results in additional costs for health insurers.
  • Learn about how Interoperability affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Health Insurance Predictive Analytics Trend Report

  • Increased access to data and a demand from consumers who are willing to share health information with providers.
  • Learn about what Predictive Analytics is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.

3

Industry Benchmarking


Peer Benchmarking
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Insurance IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
  • With high-than-usual turnover and a lack of new talent with current skill sets coming in the door, IT in Insurance is hard pressed to prepare for new technology and evolving member/donor needs.
  • By taking the IT Staffing Diagnostic, you will gain critical information to understand how to position your IT team to be more strategic.
Peer Benchmarking
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Insurance IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
  • Insurance IT struggles with mainstays like project management as well as mission-critical services like analytics and client-facing technology.
  • Understand important focus areas to address and insights into how your team compares with other Insurance IT organizations.
Peer Benchmarking
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Health Insurance IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
  • Insurance IT struggles with mainstays like project management as well as mission-critical services like analytics and client-facing technology.
  • Understand important focus areas to address and insights into how your team compares with other Insurance IT organizations.
Peer Benchmarking
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Health Insurance IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. As a result, Health Insurance IT staffing is stretched thin.
  • By taking the IT Staffing Assessment Diagnostic and participating in our unique IT Spend Benchmarking program, you will gain critical information to understand how to position your IT team to be more strategic.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Insurance Chatbots Report

  • Chatbots are a key technology that has become required to improve customer experiences and drive down costs as the entry point for automation.
  • Learn about what chatbots provide, the state of the market, key features and functions, and leading vendors in the space.
Core Industry Technologies
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Insurance Data Analytics Report

  • Insurance organizations have access to incredible amounts of data from clients, IoT devices, claims, and provider systems.
  • The ability to analyze this data effectively and identify fraud, trends, and patterns will provide insight to improve products, properly assess risk, and increase customer satisfaction
  • Learn about how predictive analytics affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Core Industry Technologies
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Insurance Claims Management Software Report

  • For organizations to remain competitive and control costs, especially in the Insurance space, claims automation is critical to speed the claims process, ensure consistent outcomes, and reduce fraud.
  • Learn about what claims management software is, the state of the market, key features and functions, and leading vendors in the space.
Core Industry Technologies
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Health Insurance Digital Health Applications Technology Report

  • Tracking devices help patients diagnosed with chronic diseases such as diabetes, blood pressure, asthma and chronic obstructive pulmonary disease, as well as provide quick detection of pulse oximetry (apnea), ECG, and atrial fibrillation.
  • Learn about what Digital Health Applications is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Health Insurance Claims Management Technology Report

  • The claims management workflow starts from the intake of a patient claim, through the assessment, adjudication, payment and reporting processes.
  • Learn about what Claims Management is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Health Insurance Electronic Health Record (EHR) Integration Technology Report

  • Roadblocks still exist in terms of creating a completely interoperable health system. Integration challenges involve a lack of cooperation among key players (health systems, insurers, and vendors) to do the hard work of making integration happen.
  • Learn about how electronic health records affect both your organization and IT specifically, including challenges and opportunities, with expert assistance.

Latest Insurance Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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President Biden's Healthcare Reforms: First Step Reduce Premium Costs and Expand Access

Date published

February 12, 2021

Author:
  • Jennifer Jones

Expanding access to health insurance coverage and reducing premium burdens among low- and middle-income earners will create more healthcare consumers. Health insurers must prepare by improving data and analytical capacity to improve information sharing across the health system.

The Data-Driven Agriculture Revolution: Feeding the Future

Date published

January 28, 2021

Author:
  • Jolien VanGaalen

To address the growing demand for food, farmers must rely on emerging data-driven technologies. However, farmers fear the potential consequences of their data being exploited due to an absence of legal and regulatory frameworks. Updating data governance frameworks will help improve the transparency surrounding data privacy and will ultimately help establish trust between farmers and third-party smart farming technology providers.

The vCIO Retainer Toolkit

Date published

August 20, 2020

Author:
  • Fred Chagnon

With this guide, vCIOs will understand how to package Info-Tech’s available research material in a way that will enable them to systematically improve their client’s technology challenges, thereby demonstrating their value at every available touchpoint.

Professional Services – The Essential Ten-Step Guide: Building and Communicating Your CIO Strategy for COVID-19

Date published

April 27, 2020

Author:
  • Sidney Hodgson

CIOs in Professional Services will play a critical role during the COVID-19 crisis. This is an opportunity to shine. Use this plan to help you build and communicate a clear strategy for the next 90 days, allowing you to demonstrate both leadership and technology capability.

Professional Services: Next Steps From the CIO COVID-19 Strategy Webinar

Date published

April 26, 2020

Author:
  • Sidney Hodgson

On April 23, 2020, Info-Tech led a CIO COVID-19 Strategy Webinar for Professional Services IT professionals and leaders. This webinar presented a process for documenting an IT course of action during this pandemic. Professional services companies will look to IT for a clear technology strategy to support recovery efforts and readiness for the new challenges of the post-pandemic period.

Visit our COVID-19 Resource Center and our Cost Management Center
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