This content requires an active subscription.

Contact one of our representatives for assistance.

Speak With A Representative
or Call: 1-888-670-8889 (US) or 1-844-618-3192 (CAN)

Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices


  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

Monthly Community Forums


  • Monthly Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics

Industry-Specific Advisory Services


  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

Executive Roundtable Events

Restaurants Roundtable

Background &
Overview

Executive
Roundtable

Action
Plan

Industry Roundtable Events

The Industry Roundtable Events are sessions hosted each month for 8 to 15 industry peers to discuss the most pressing topics impacting IT departments in their industry and share their experiences. Each session is facilitated by an industry analyst and supported by our tailored research.

Click an experience track to learn more about the research, Roundtables, and action plan for each topic.

Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry
Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry
Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
Solution Set Storyboard Thumbnail

Restaurants Business-Aligned IT Strategy

  • Learn about the ecosystem of factors that impact the Restaurants industry.
  • Explore how your IT team is set to deal with those factors from PESTLE and SWOT perspectives.
  • Leverage expert insights and takeaways and update your IT strategy accordingly.
Strategy Alignment
Solution Set Storyboard Thumbnail

Restaurants IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
Solution Set Storyboard Thumbnail

Restaurants Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Restaurants Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


Top Trends
Solution Set Storyboard Thumbnail

Restaurants Ghost Restaurants Report

  • The forces that have transformed transportation, media, retail, and logistics are also driving the next big restaurant trend – no kitchens.
  • The creation of a network of shared kitchens and storage facilities cuts down on overhead and spins up new concepts in dining.
  • Learn about how the ghost restaurants trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
Solution Set Storyboard Thumbnail

Restaurants Healthier, Local, Casual Report

  • Consumers are choosing fast, casual, and healthier dining options when they want quality food that is affordable and still fast. Fast and casual means streamlining activities to deliver the best food experience in the shortest amount of time.
  • Learn about how the healthier, local, casual trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
Solution Set Storyboard Thumbnail

Restaurants Restaurmart Report

  • Just as grocery stores have opened dine-in experiences, restaurants are reversing the trend and offering retail grocery options in their facilities.
  • Learn about how the restaurmart trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
  • Devise a list of initiatives you can integrate into your IT strategic plan to transform the role IT plays in your organization.

3

Industry Benchmarking


Peer Benchmarking
Solution Set Storyboard Thumbnail

Restaurants IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
  • By taking the IT Staffing Assessment diagnostic and participating in our unique IT Spend benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
Solution Set Storyboard Thumbnail

Restaurants IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
  • Understand important focus areas to address and insights into how your team compares with other Restaurants IT organizations.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
Solution Set Storyboard Thumbnail

Restaurants Human Resource Information Systems Report

  • Employee time management is the biggest element in the workforce management use case for a restaurant.
  • Workforce planning elements, which are addressed by human resource information system (HRIS) capabilities, are an important requirement for a restaurant.
  • Learn about what an HRIS is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
Solution Set Storyboard Thumbnail

Restaurants Point of Sale Systems Report

  • A modern point of sale (PoS) system has many features and capabilities that optimize operations, enhance customer experience, and assist in selling through various sales channels, which make them very complex.
  • Learn about what a PoS system is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
Solution Set Storyboard Thumbnail

Restaurants Web Experience Management Report

  • Every retailer, including restaurants, must meet customer expectations through many sales channels, and e-commerce is growing the fastest.
  • Merging with web content management and analytics, web experience management (WEM) is evolving away from basic websites to enabling omnichannel customer experiences.
  • Learn about what WEM is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.

Latest Restaurants Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

Filter by Category
Sort By
Search Within Filters

“Man is born free, and everywhere he is in (supply) chains”: The logistics blockchain

Date published

October 19, 2021

Author:
  • Jeremy Roberts

Retailers and international shippers are already using blockchain technology to track their supply chains. In using a decentralized network to verify digital transactions, shippers can be reasonably sure that the products they deliver to customers are what they say they are, and that they can trace issues (like spoilage) right back to their sources very quickly.

Is Nothing Sacred? The Rise of E-Commerce in Non-Traditional Spaces

Date published

October 19, 2021

Author:
  • Jeremy Roberts

It doesn’t matter what you’re selling – the online revolution is coming. You may think that the nature of your industry or product protects you from e-commerce, but that’s not necessarily true. Understand the threat to your business and pivot to meet it.

How Software-Defined WANs Can Meet Your Needs and Save You Money

Date published

October 19, 2021

Authors:
  • Fred Chagnon

  • Jeremy Roberts

SD-WAN adds redundancy, lowers costs, and improves visibility. Crucial for retail operations, it reduces provisioning time dramatically, relying on widely available commodity internet connections instead of multi-year MPLS contracts.

Don’t Get Left Behind: American Rescue Plan Provides $28.6 Billion in Relief for Restaurant Industry

Date published

May 28, 2021

Author:
  • Larry Fretz

The American Rescue Plan (ARP) is the third stimulus package passed by the federal government of the United States since March 2020. Stimulus funding aims to address gaps created as a result of the COVID-19 pandemic. ARP comprises $1.9 trillion in mandatory funding, programming, and tax policies, which will provide significant relief to Americans adversely affected by the pandemic. Restaurant industry IT professionals must be aware of the variety of funding opportunities available that are designed to help restaurants and other eligible businesses keep their doors open.

Metrics Are Boring: Visualize Your Networks to Strengthen Your Social Media Strategy

Date published

May 18, 2021

Author:
  • Ben Mackle

While data analytics has become a mainstay of a social media campaign strategy, visualizing that data has not. Social network analysis offers additional insight into the fundamentals of building your social media strategy.

Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019