Manufacturing is big business for Info-Tech, and so is our dedicated Manufacturing research and advisory services team’s ambition: Ensure that our members in manufacturing companies consistently receive exceptional value from their investment with Info-Tech! We do that by providing material, ongoing support for IT leaders in manufacturing on key IT initiatives, personal/professional development, peer networking, and career advancement. Our mission is to help our members build an Exponential IT Mindset and embrace autonomization and the next generation of technology to deliver world-class manufacturing capabilities.
Our team of highly seasoned Executive Counselors combines deep IT leadership experience in manufacturing and related industries with exhaustive knowledge of Info-Tech’s products and services. They help members get the best ROI possible by drawing on a comprehensive library of IT best practices, creating a flexible plan for getting the most from research and advisory services, leveraging their personal and professional experience, and helping clients solve the problems they face.
Meet Your Dedicated Manufacturing Leadership Team
Manufacturing Managing Partners |
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Chris Goodhue Chris’ professional experience spans more than 30 years as an individual contributor and executive leader in the world’s most successful IT research and executive services delivery organizations. His IT journey began in software startups and led him to Gartner where he spent nearly a decade as an analyst and research team leader. Chris then spent several years in Gartner Executive Programs as a Program Director and then as Managing VP for delivery across the Americas. Chris was later recruited to AMR Research where he led a seasoned research team in manufacturing and supply chain technology before returning to Gartner where he spent another eight years as VP & Program Director for Research Board. There he fostered C-level relationships, organized and facilitated high-value peer exchanges, and co-led major, forward-looking research studies. Prior to joining Info-Tech, Chris was VP, CIO Strategy and Executive Advisory Services at IDC. Chris holds a Bachelor's in Geology and Music and resides in the White Mountains of New Hampshire. |
Steve Schmidt Steve brings over four decades of experience in manufacturing, including 25 years in IT leadership. His IT expertise spans commercial software development, infrastructure & operations, cybersecurity, ERP, and GRC. As the Global CIO & CISO, Steve spearheaded a successful transformation of IT into a single global function, serving as a model for the business. His career encompasses roles in electronic engineering, software development, R&D, and C-suite leadership. Steve's industry experience spans aerospace, defense, semiconductor manufacturing, medical devices, pharmaceuticals, industrial products, consumer packaged goods, construction, critical infrastructure, and commercial software development within publicly traded, private equity, and family-owned organizations. His educational background includes an MS in Computer Information Systems, an MBA, and a BS in Industrial Technology and Electronics. |
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What drives us in our roles as Managing Partners is to see our teams empowered and passionate about delivering their very best to Info-Tech members and helping those members excel in their careers. Whether it’s working collaboratively across teams or directly with members, we aspire to see everyone achieve their personal, professional, and business goals. Being in an exciting, fast-moving industry and having the opportunity to engage with members on challenging problems in diverse client environments makes every day an adventure. |
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Manufacturing Executive Services Team |
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Craig Broussard |
John Burwash |
Donn Griffin |
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Micah Harkin |
Duraid Ibrahim |
John Leidl |
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Hank Leingang |
Heather Munoz |
Sarah Pletcher |
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Gary Rietz |
Vicki Van Alphen |
Sallie Wright |
Manufacturing Industry Research Team |
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Kevin Tucker Kevin, a Principal Research Director and Manufacturing & Supply Chain Industry Lead, boasts extensive experience in manufacturing, distribution, and supply chain management. An IT/OT expert, he focuses on driving advancements to Industry 4.0 and Energy 4.0, leading digital transformations, and managing mergers and acquisitions. As a Global IT Leader, Kevin successfully integrated OT and IT systems, overseeing ERPs, networks, process enhancements, governance, and various systems across diverse cultures. He collaborates with industry members to ensure effective and efficient business solutions, aiming to provide thought leadership for successful transformational initiatives. |
Shreyas Shukla Shreyas, an adept supply chain professional with a management consulting background, excels in supply chain strategy, operations, and digital transformation. His expertise spans business-technology intersection, agile project management, and a spectrum of project deliveries including reengineering, digital roadmap development, platform implementations, and change management across automotive, transportation, consumer goods, food & beverage, mining, and retail sectors worldwide. Holding an MBA specializing in IT Management and a Bachelor's in Electronics and Communication Engineering, Shreyas brings a wealth of experience in critical initiatives to Info-Tech. |
How we help our members succeed
The Executive Service Manufacturing Team provides practical, actionable research and advice that guides business and technology leaders on how to accelerate delivery of their key initiatives by leveraging Info-Tech’s core products.
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The Manufacturing team builds and maintains a custom, evergreen plan for how to leverage our research and advisory services to accelerate the delivery of your key initiatives. | Provide our members with a one-stop-shop for all blueprints related to key IT practice areas and topics to help you go even deeper on initiatives that matter to you. | Leverage unlimited, independent, and analyst-guided access to our detailed, step-by-step blueprints and production-ready templates that accelerate the delivery of your key initiatives. | Our diagnostics team produces industry benchmark-backed assessments of your organization to help you to target the right initiatives and assess improvements | We do more than talk, we roll up our sleeves and create consulting-quality deliverables for all our advisory, executive, concierge, workshops, and consulting services. |
Every publication is a practical, research-backed guide supported by actionable advice on how to overcome the challenges technology leaders face today. In a time of significant economic uncertainty, and technology disruption and innovation, informed decision making at speed is critical. The Manufacturing team combines a deep knowledge of how you can leverage Info-Tech’s practical, actionable approach to research and advisory services with extensive industry experience in automotive, aerospace, construction, goods transportation and logistics, food and beverage manufacturing, chemicals and pharmaceuticals, and consumer packaged goods. The team also has significant expertise in the retail and wholesale industries. Our mission is to help members rapidly make data-driven decisions backed by robust research that empowers companies to deliver exceptional business value enabled by technology.
Our perspective on the current state of Manufacturing
Our mission in manufacturing is driven by the recognition that there is a growing need for continuous innovation and modernization in manufacturing and supply chain environments. Economic headwinds, aging IT and operational estates, siloed and inconsistent data, requirements for new skills, and increased concerns over cyber threats are driving an imperative to modernize, innovate, get more efficient, contain and optimize costs, and decrease risks. In a world where exponential technologies are converging rapidly, our experiences and insights will help IT professionals in manufacturing to identify opportunities to accelerate transformation and bridge gaps to optimize IT’s performance and maximize business outcomes. We see a growing and essential need for Manufacturing IT leaders to continue focusing on building foundational IT capabilities but also a need to adopt an Exponential IT Mindset, and we’re here to help them embrace and accelerate transformation. Four major priorities have emerged in the context of Exponential IT.
Unlock Exponential IT Capabilities in Manufacturing | |
Go beyond a digital strategy to lead the business of with autonomous AI-powered solutions and vendor relationships that create value and differentiation. |
Unlock the Potential of Adaptive Delivery Implement adaptive governance, agile portfolio and project management, product ownership, and business relationship management to drive exceptional results. See more in our |
Differentiate With the Power of Data Bring together data strategy, governance, architecture, management, and data literacy to unleash the power of data in your organization. Accelerate your journey with our |
Build a Robust Information Security Practice Build a robust security practice based on a holistic strategy based on zero trust, a team with the right capability and capacity, and insurance against incidents with our |
Within the manufacturing sector, the acceleration of technology has two key elements that need to work together – IT and OT. Manufacturing IT and OT have their own growth curves and the past is proof that the velocity of IT innovation outpaces the velocity of OT innovation. While we believe this trend of differential growth rates will continue, manufacturers are moving in a direction where convergence will become mainstream in the short to medium term. Exponential IT will impact the growth curves for both IT and OT and most, if not all, innovations in the future of manufacturing technology will have both components. Consequently, the manufacturing industry is poised at an important inflection point where it will start to shift from “smart” to “adaptive-cognitive” capabilities.
Manufacturing Sector Research Resources
Info-Tech is known for highly practical and actionable blueprints and templates but also its repository of industry content designed to expedite crucial initiatives within an industry context. Here are some pointers to Info-Tech’s manufacturing resources: