Templates & Policies

Executive Reflection Template

Distribute the Executive Reflection Template to senior leaders prior to the reflection workshop to encourage discussion of current behaviors and their impact on desired...

Culture Documentation Template

Use this template to document key outcomes from the kick-off meeting and action meeting as part of the blueprint Fix Your IT Culture.

Cultural Assessment Report Template

Use this presentation template to facilitate the action meeting and create the executive report from the cultural assessment.

Change Management Post-Implementation Checklist

This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.

Service Configuration Management Standard Operating Procedures Template

Use this document to document the roles, responsibilities, standards, and processes involved in configuration management at your organization.

Service Configuration Management Diagram Template Library

Use this library as a starting point for your configuration management models and workflows.

Change Management Communications Plan

This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.

Service Configuration Management Roadmap Project Charter Template

A project charter will help you set expectations by documenting project stakeholders and establishing clear project objectives and scope for the project.

Change Management Pre-Implementation Checklist

This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice.

Change Management Process Library

This template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process.
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