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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices


  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

Executive Peer Groups


  • Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics

Industry-Specific Advisory Services


  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

Industry Roundtable Events

Consulting - Critical Projects

Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources. Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Catalog Your IT Consulting and Managed Services

  • It is clear whether you need a consulting service catalog or a managed service catalog, or both.
  • Your staff have a resource to help explain what you do and what value your customers will get from you.
  • Customers are clear on your product.
Strategy Alignment
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Deliver a Cloud Strategy Engagement

  • Save Time: Info-Tech partners report saving at least 50% of their time spent when incorporating Info-Tech’s tools, templates, and repeatable methodology into a Cloud Strategy engagement.
  • Reduce Effort: Info-Tech partners report that the laborious effort of creating customized deliverables for each client is alleviated using the standardized deliverables in this blueprint.
  • Informed Decisions: Info-Tech partners describe that they did not have to start from scratch to build high-quality boardroom-ready deliverables, which results in saving a lot of time and focusing on the result- or outcome-driven discussion with the stakeholders or management team.
  • Increased Credibility: You increase your trust and credibility with your customers and prospects when you show them who is standing behind you. Leverage Info-Tech’s brand power as a research and advisory firm to bolster your customer’s confidence in you.
Strategy Alignment
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Deliver an IT Strategy Engagement

  • Save Time: Info-Tech Partners report saving 40-70% of the time when incorporating Info-Tech’s tools, templates, and repeatable methodology to an IT strategy engagement.
  • Reduce Effort: Info-Tech Partners report that the laborious effort of creating customized deliverables for each client is alleviated using standardized the deliverables in this blueprint.
  • Boardroom Ready: Info-Tech Partners describe that they did not have to start from scratch to build high-quality boardroom-ready deliverables, which results in saving a lot of time and focusing on result- or outcome-driven discussion with the stakeholders or management team.
  • Increased Credibility: You increase your trust and credibility with your customers and prospects when you show them who is standing behind you. Leverage Info-Tech’s brand power as a research and advisory firm to bolster your customers’ confidence in you.
Strategy Alignment
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Consulting Business-Aligned IT Strategy

  • Technology advancements make it possible for Consulting services to be conducted from anywhere at any time. Project teams can be assembled globally.
  • Consulting organizations are putting greater demands on their internal IT services to support revenue opportunities. This is as much a shift for IT leaders as it is for executive leadership.
  • Assess how your team is set from a PESTLE and SWOT perspective, with expert insights to help you update your IT strategy.
Strategy Alignment
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Consulting IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Consulting Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Consulting Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


Top Trends
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Consulting Remote/Virtual Consulting Trend

  • COVID-19 has put a halt to in-office work, travel, and onsite client visits. For the Consulting industry, this has forced a complete reimagination of how consultants collaborate with their colleagues and deliver high-quality client engagements.
  • Learn about how remote/virtual consulting affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Consulting Digital Business Automation Report

  • The Consulting industry is ripe for disruption, and the nature of those disruptive forces is becoming clear. Automation and digitization have key roles to play.
  • Learn about how digital business automation affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Consulting Big Data Analytics Trend

  • The internet and mobile devices have brought a democratization of information. For Consulting, that means clients no longer want “one-size-fits-most” solutions that they can get anywhere – they want something tailor-made. This is where big data comes in.
  • Learn about how big data analytics affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction

  • Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
  • Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
  • Learn the characteristics that different industries have that can help or hinder IT success.
  • Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.
Peer Benchmarking
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Consulting IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their clients are unsatisfied with the quality of service they’re receiving from IT.
  • Understand important focus areas to address and gain insights into how your team compares with other Consulting industry IT organizations.
Peer Benchmarking
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Consulting IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
  • By taking the IT Staffing Assessment diagnostic and participating in our unique IT Spend benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
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Consulting IT Management & Governance Benchmarking Report

  • Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
  • Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Consulting Team Collaboration and Messaging

  • The pandemic forced Consulting firms to retool and retrain in order to re-envision their offerings and re-engage their clients over tools like Microsoft Teams and Zoom. Organizations often waste money and decrease employee productivity by purchasing overlapping tools.
  • Learn about what team collaboration and messaging tools are, the state of the market, key features and functions, and leading vendors in the space in order to understand how they can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Consulting Professional Services Automation

  • Professional services automation (PSA) is a set of business management and project portfolio software solutions used to manage and interpret client engagement, resource utilization, and revenue data. These solutions can be expensive and are sometimes too large for smaller organizations.
  • Learn about what PSA is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Consulting Big Data/Analytics Data Store

  • The internet and mobile devices have brought a democratization of information. For Consulting, that means clients no longer want “one-size-fits-most” solutions that they can get anywhere – they want something tailor-made. This is where big data comes in.
  • Learn about how big data analytics affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.

Latest Consulting Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Meet the Professional Services, Real Estate and Property Management, and Technology, Media, and Telecom Executive Services Leadership Team

Date published

November 7, 2023

Authors:
  • John Kemp

  • Reiaz Somji

  • Neil de Ridder

  • Richard Treglown

  • Justin St-Maurice

In today's dynamic business environment, industries are undergoing remarkable changes. Whether you're in the Professional Services sector, where we guide you through economic shifts and evolving client expectations, or in the dynamic Real Estate and Property Management industry, influenced by market dynamics and tenant preferences, Info-Tech serves as your trusted ally. We offer tailored research, coaching, and mentoring services that enhance service quality, client satisfaction, operational efficiency, and overall business growth.

Partner Technology Trends 2022

Date published

July 4, 2022

Author:
  • Brijesh Kumar

Use this report to identify three technology trends that IT service providers need to know, and align your products and services with them.

The vCIO Retainer Toolkit

Date published

July 27, 2020

Author:
  • Fred Chagnon

With this guide, vCIOs will understand how to package Info-Tech’s available research material in a way that will enable them to systematically improve their client’s technology challenges, thereby demonstrating their value at every available touchpoint.

Professional Services: Next Steps From the CIO COVID-19 Strategy Webinar

Date published

April 26, 2020

Author:
  • Sidney Hodgson

On April 23, 2020, Info-Tech led a CIO COVID-19 Strategy Webinar for Professional Services IT professionals and leaders. This webinar presented a process for documenting an IT course of action during this pandemic. Professional services companies will look to IT for a clear technology strategy to support recovery efforts and readiness for the new challenges of the post-pandemic period.

Professional Services – The Essential Ten-Step Guide: Building and Communicating Your CIO Strategy for COVID-19

Date published

April 19, 2020

Author:
  • Sidney Hodgson

CIOs in Professional Services will play a critical role during the COVID-19 crisis. This is an opportunity to shine. Use this plan to help you build and communicate a clear strategy for the next 90 days, allowing you to demonstrate both leadership and technology capability.

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