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Healthcare Services
Industry Insights Designed to Help You Lead Digital Transformation
With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".
Industry Insights & Best Practices
- Industry-Specific Research
- Reference Architectures
- Industry Trends
- Top Technologies
Executive Peer Groups
- Executive Collaboration
- Peer-to-Peer Knowledge Sharing
- High-Impact Discussion Topics
Industry-Specific Advisory Services
- Digital Transformation
- Linking Business & IT Value Maps
- Advisory Assistance to Help You Build Your IT Strategy
- Peer Benchmarking
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Healthcare Services - Critical Projects
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Deep Insights Tailored to Your Industry
1
Business-Aligned IT Strategy
Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.
2
Top Industry
Trends
Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.
3
Industry
Benchmarking
Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.
Benefit from peer data to get a reference point for how well you stack up.
4
Core Industry Technologies & Software Selection
Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.
1
Business-Aligned IT Strategy
Strategy Alignment
Healthcare Services Industry Business Reference Architecture
- Demonstrate the value of IT’s role in supporting your hospital organization’s capabilities while highlighting the importance of proper alignment between organizational and IT strategies.
- Apply reference architecture techniques such as strategy maps, value streams, and capability maps to design usable and accurate blueprints of your hospital operations.
- Assess your initiatives and priorities to determine if you are investing in the right capabilities. Conduct capability assessments to identify opportunities and to prioritize projects.
Strategy Alignment
Healthcare Services Business-Aligned IT Strategy
- Learn about the ecosystem factors that are impacting the Healthcare Services industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
Healthcare Services IT Strategy Initiatives Workbook
- With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
- Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
Healthcare Services Industry Impacts on IT Strategy: Senior Management Presentation Template
- Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
- Use the Healthcare Services Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.
2
Top Industry Trends
Top Trends
Healthcare Services Virtual Health Report
- Healthcare services are often disproportionately unavailable in different regions of the country and within socioeconomic communities. A virtual health approach can alleviate many of these disparities.
- Learn about how virtual health affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
Healthcare Services Remote Patient Monitoring Trend Report
- Over the last decade, the push to provide as much healthcare as possible beyond the walls of acute care hospital settings has advanced remote health monitoring options. However, these are still early days.
- Learn about how the remote patient monitoring trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
Healthcare Services Big Data Report
- Big data has the potential to significantly revolutionize healthcare service delivery, especially related to population health and patient engagement.
- Learn about how big data affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
3
Industry Benchmarking
Peer Benchmarking
Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction
- Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
- Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
- Learn the characteristics that different industries have that can help or hinder IT success.
- Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.
Peer Benchmarking
Healthcare Services IT Stakeholder Satisfaction Benchmarking Report
- IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
- Understand important common focus areas to address, and gain insights into how your team aligns to other Healthcare IT teams.
Peer Benchmarking
Healthcare Services IT Staffing Benchmarking Report
- Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
- By taking the IT Staffing Assessment diagnostic and participating in our unique IT Spend benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
Healthcare Services IT Management & Governance Benchmarking Report
- Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
- Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.
4
Core Industry Technologies & Software Selection
Core Industry Technologies
Healthcare Services Remote Patient Monitoring Technology Report
- Remote patient monitoring involves using several technologies, such as mobile health applications, that can integrate with remote patient monitoring devices.
- Learn about what remote patient monitoring is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
Healthcare Services Patient Management Systems Report
- A patient management system is a simple, integrated solution that addresses both the patient’s interaction needs as well as the practitioner’s needs for ease of access, security, privacy, and HIPAA compliance, among many other things.
- Learn about what a patient management system is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
Healthcare Services Medical Monitoring Devices Report
- Medical monitoring devices include both consumer grade wearables, like Apple Watches or FitBits, and medical-grade sensors, monitors, and diagnostic equipment used to collect a wide spectrum of medical data.
- Learn about what medical monitoring devices are, the state of the market, key features and functions, and leading vendors in the space in order to understand how they can transform your IT strategy and ability to deliver.
Core Industry Technologies
Select an Electronic Health Record
- Leverage Info-Tech’s comprehensive three-phase approach to EHR selection projects: assess your organization’s preparedness to go into the selection stage. Our knowledgebase is derived from thousands of hours advising with health care institutions across the globe.
- Selection of the right tool is a critical step in delivering a safer, faster, and more meaningful experience for all players in the health care environment.
- Enable IT to be a trusted partner in EHR selection, while health care professionals will own the requirements and be involved from the beginning.
- Understand where the EHR market is going. Avoid paving the cow path with Info-Tech’s vendor feature-set-based approach to understanding the art of the possible for EHR.
- Take advantage of traceable and auditable selection tools to run an effective evaluation and selection process. Be prepared to answer the retroactive question “Why this EHR?” with documentation of your selection process and outputs.
Latest Healthcare Services Notes
Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.
Healthcare – The Essential Ten-Step Guide: Building and Communicating Your CIO Strategy for COVID-19
Date published
April 20, 2020
Author:
CIOs in Healthcare will play a critical role during the COVID-19 crisis. This is an opportunity to shine. Use this plan to help you build and communicate a clear strategy for the next 90 days, allowing you to demonstrate both leadership and technology capability.
In the ER, Every Mouse Click Matters
Date published
April 9, 2020
Author:
In the ER, access to data is of, literally, critical importance. Cross-system data integration and hands-free interfaces are effective but must be balanced with information protection regulations. Let’s review lessons from COVID-19 and insights on getting cutting-edge technology into the ER.
Problematic IT Processes for Social Assistance Services – Business Process Controls & Internal Audit, Managing Service Catalog, and Organizational Change Management
Date published
May 13, 2019
Author:
Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.
Problematic IT Processes for Individual and Family Services – Business Process Controls & Internal Audit, Manage Service Catalog, and Organizational Change Management
Date published
November 28, 2018
Author:
Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.
Benchmarking Reports
Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.
Healthcare Services Reference Architecture
Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.