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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices

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  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

Monthly Peer Roundtables

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  • Monthly Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics

Industry-Specific Advisory Services

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  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

Executive Roundtable Events

Computer Software Roundtable

Background &
Overview

Executive
Roundtable

Action
Plan

Industry Roundtable Events

The Industry Roundtable Events are sessions hosted each month for 8 to 15 industry peers to discuss the most pressing topics impacting IT departments in their industry and share their experiences. Each session is facilitated by an industry analyst and supported by our tailored research.

Click an experience track to learn more about the research, Roundtables, and action plan for each topic.

Deep Insights Tailored to Your Industry

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Deep insights step 1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Deep insights step 2

Top Industry
Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Deep insights step 3

Industry
Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.

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Deep insights step 4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

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Business-Aligned IT Strategy


Strategy Alignment
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Computer Software Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting the Computer Software industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Computer Software IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Computer Software Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Computer Software Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

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Top Industry Trends


Top Trends
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Computer Software Experience by Design Report

  • IT’s customers aren’t just those who pay money for your company’s products and services – IT’s customers also include internal staff, and the quality of their experiences count just as much, but they’re often ignored.
  • Learn about how experience by design affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Computer Software Trust by Design Report

  • The trust we all had in our technology services has eroded and needs rebuilding. To be considered a serious player, Computer Software companies must put security of data and infrastructure at the top of their critical success factor lists.
  • Learn about how trust by design affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Computer Software Serverless by Design Report

  • Leveraging the cloud has allowed Computer Software companies to control infrastructure costs and speed deployment, allowing small start-ups to become mid-tier players overnight. Going serverless is the next step in this evolution, but challenges exist.
  • Learn about how serverless by design affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Computer Software IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
  • Understand important common focus areas to address, and gain insights into how your team aligns to other Computer Software industry IT teams.
Peer Benchmarking
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Computer Software IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business.
  • By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical information to understand how to position your IT team to be more effective.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Computer Software Site Reliability Engineering Report

  • The ever-changing digital and cloud landscape is demanding an unprecedented collaboration, transparency, resiliency, stability, performance, reliability, and correctness. Enter site reliability engineering.
  • Learn about what site reliability engineering is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Computer Software Low-Code Development Report

  • In a world where the next set of feature enhancements can propel a start-up or an established business to greater success, churning out well-developed software is important.
  • Learn about what low-code development is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Computer Software API Management Report

  • APIs make enterprise assets reachable by apps in order to expose valuable data. Interfacing the next generation of apps with disparate and legacy systems is a strategic priority.
  • Learn about what API management is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.

Latest Computer Software Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Live, From New York, It’s Object Storage!

Date published

April 9, 2019

Author:
  • John Sloan

Tape is still around and still can make sense for archival cold storage but media companies need their archives to be warm and object storage fits the bill. A recent example of a move to object storage comes from NBC’s Saturday Night Live.

Deploying Quantum Encryption in the Satellite Industry

Date published

March 7, 2019

Author:
  • Ian Mulholland

As we continue into the age of quantum mechanics, organizations using encryption must begin to consider a future where these methods will no longer be sufficient as a means of protection. Satellites, which regularly use end-to-end encryption, could find themselves one of many susceptible targets.

Problematic IT Processes for Computer Systems Design and Related Services – IT Governance, Performance Measurement, and Security Strategy

Date published

January 31, 2019

Author:
  • George Goodall

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.

Flat-Earthers, Canaries, and AI in Media

Date published

January 28, 2019

Author:
  • Eric Cabral

There are unintended consequences to poorly designed artificial intelligence. As interactions with AI become more prevalent in peoples’ day-to-day lives, AI is beginning to influence society. There is a movement of people who believe the earth is flat and an AI that was poorly designed is the cause. Flat-Earthers are just the canary in the coal mine. IT needs to monitor AI to ensure there are less unintended consequences in the future and less people believing the earth is flat.

Telecommunication Has the Edge in the Internet of Things but Lacks the Winning Strategy

Date published

January 9, 2019

Author:
  • Rajesh Parab

The IoT market space has shown great potential for growth. Telecommunication has a natural advantage to reap most of the benefits and growth. However, many telecom players do not have the best strategy and large tech giants may leapfrog ahead in the competition.

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