This content requires an active subscription.

Contact one of our representatives for assistance.

Speak With A Representative
or Call: 1-888-670-8889 (US) or 1-844-618-3192 (CAN)

What Are Industry Benchmarking Roundtables?

Our Industry Roundtables are designed to immerse IT executives in the key issues, trends, and technologies in their industries so they can drive stakeholder value.

Insights &
Best Practices

Roundtable step 1 Roundtable step 1 arrow
  • Reference Architectures & Value Streams
  • Industry Trends
  • Peer & Industry Benchmarking
  • Top Technologies


Roundtable step 2 Roundtable step 2 arrow
  • Monthly Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics


Roundtable step 3
  • Custom Deliverables
  • Peer-Validated Initiatives
  • Board-Ready Presentations
  • Custom Next Steps

Deep Insights Tailored to Your Industry


Deep insights step 1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.


Deep insights step 2

Top Industry

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.


Deep insights step 3


Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.


Deep insights step 4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

Latest Wholesale Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

Filter by Category
Sort By
Search Within Filters

Discussion Summary: Info-Tech LIVE Las Vegas Retail & Wholesale Industries Roundtable

Date published

December 19, 2019

  • Jennifer Perrier

Info-Tech LIVE took place November 19-21 in Las Vegas, NV. Here, we hosted nine Industry Roundtables focused on the direct and longer-term ripple effects of Industry 4.0 and its hallmark technologies on the different industry sectors. Read this summary of the Retail & Wholesale conversation to learn the main challenges and opportunities your peers think Industry 4.0 presents and what they believe are the next steps to manage this sea change successfully.

Problematic IT Processes for Merchant Wholesalers, Nondurable Goods: Business Continuity, Enterprise Architecture, and Disaster Recovery Planning

Date published

December 2, 2019

  • George Goodall

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.

First GDPR…Now CCPA? Privacy Implications for the Retail Industry

Date published

October 17, 2019

  • Filipe De Souza

The General Data Protection Regulation (GDPR) forced many organizations to implement data privacy practices, but now the California Consumer Protection Act (CCPA) looms closer. What will this mean for the retail industry?

Loyalty Management Programs: Choosing the Right Deployment Architecture in a Retail Environment

Date published

August 6, 2019

  • Ben Dickie

Many organizations struggle to define the appropriate technology architecture for the enablement of their loyalty programs. This note will examine different methods for rolling out applications and systems for effectively managing loyalty programs.

Establishing a Balanced Scorecard for IT Performance in the Retail Industry Is an Important Complement to IT Strategy

Date published

June 11, 2019

  • Sidney Hodgson

The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, the IT balanced scorecard must demonstrate the value IT provides and reflect corporate strategies and goals.

Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019