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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices


  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

Monthly Community Forums


  • Monthly Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics

Industry-Specific Advisory Services


  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

Executive Roundtable Events

Insurance Roundtable

Background &
Overview

Executive
Roundtable

Action
Plan

Industry Roundtable Events

The Industry Roundtable Events are sessions hosted each month for 8 to 15 industry peers to discuss the most pressing topics impacting IT departments in their industry and share their experiences. Each session is facilitated by an industry analyst and supported by our tailored research.

Click an experience track to learn more about the research, Roundtables, and action plan for each topic.

Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry
Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry
Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Insurance IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Insurance Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting the Insurance industry and how your IT team is set from a SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Insurance Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Insurance Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


Top Trends
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Insurance Predictive Analytics Report

  • Insurance organizations have access to incredible amounts of data from clients, IoT devices, claims, and provider systems.
  • The ability to analyze this data effectively and identify fraud, trends, and patterns will provide insight to improve products, properly assess risk, and increase customer satisfaction
  • Learn about how predictive analytics affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Insurance Customer Experience Report

  • The explosion of Insurtech-based competition and usage-based policies has created an increasingly crowded market for insurance, making customer experience a key differentiator for consumers.
  • Learn about customer experience and how it affects both your organization as a whole and IT specifically, including challenges and opportunities
Top Trends
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Insurance Automation Report

  • Automation and AI have become the driving force of disruption in the Insurance industry and the area where Insurtech and large tech companies have entered the market.
  • Learn about how the automation trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Insurance IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
  • With high-than-usual turnover and a lack of new talent with current skill sets coming in the door, IT in Insurance is hard pressed to prepare for new technology and evolving member/donor needs.
  • By taking the IT Staffing Diagnostic, you will gain critical information to understand how to position your IT team to be more strategic.
Peer Benchmarking
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Insurance IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
  • Insurance IT struggles with mission-critical services like client-facing technology and analytics. In order to compete, these must be addressed quickly.
  • Understand important focus areas to address and insights into how your team compares with other Insurance IT organizations.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Insurance Chatbots Report

  • Chatbots are a key technology that has become required to improve customer experiences and drive down costs as the entry point for automation.
  • Learn about what chatbots provide, the state of the market, key features and functions, and leading vendors in the space.
Core Industry Technologies
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Insurance Data Analytics Report

  • Insurance organizations have access to incredible amounts of data from clients, IoT devices, claims, and provider systems.
  • The ability to analyze this data effectively and identify fraud, trends, and patterns will provide insight to improve products, properly assess risk, and increase customer satisfaction
  • Learn about how predictive analytics affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Core Industry Technologies
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Insurance Claims Management Software Report

  • For organizations to remain competitive and control costs, especially in the Insurance space, claims automation is critical to speed the claims process, ensure consistent outcomes, and reduce fraud.
  • Learn about what claims management software is, the state of the market, key features and functions, and leading vendors in the space.

Latest Insurance Industry Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Digital Preservation: The Opposite Side!

Date published

May 18, 2021

Authors:
  • Janice Clatterbuck

  • David Wallace

Digital preservation is a sustained and integrated people-process-technology capability and commitment to ensure usability and access to digital materials in years to come. Adopting a digital preservation product will prove beneficial to Government, Higher Education, and Financial Services among others.

23 NYCRR 500: The Future of State Security Regulations

Date published

September 13, 2018

Author:
  • Rita Zurbrigg

State-specific security regulations continue to develop, and 23 NYCRR 500 is the first of many. Leverage established frameworks as a baseline for becoming Part 500 compliant to avoid reinventing the compliance process.

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