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Insurance
What Are Industry Benchmarking Roundtables?
Our Industry Roundtables are designed to immerse IT executives in the key issues, trends, and technologies in their industries so they can drive stakeholder value.
Insights &
Best Practices
- Reference Architectures & Value Streams
- Industry Trends
- Peer & Industry Benchmarking
- Top Technologies
Peer
Connections
- Monthly Executive Collaboration
- Peer-to-Peer Knowledge Sharing
- High-Impact Discussion Topics
Boardroom-Level
Deliverables
- Custom Deliverables
- Peer-Validated Initiatives
- Board-Ready Presentations
- Custom Next Steps
Executive Roundtable Events
Insurance Roundtable
Select Track
Background &
Overview
Executive
Roundtable
Action
Plan
Industry Roundtable Events
The Industry Roundtable Events are sessions hosted each month for 8 to 15 industry peers to discuss the
most pressing topics impacting IT departments in their industry and share their experiences. Each
session is facilitated by an industry analyst and supported by our tailored research.
Click an
experience track to learn more about the research, Roundtables, and action plan for each topic.
Deep Insights Tailored to Your Industry
1
Business-Aligned IT Strategy
Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.
2
Top Industry
Trends
Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.
3
Industry
Benchmarking
Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities
and resources.
Benefit from peer data to get a reference point for how well you stack up.
4
Core Industry Technologies & Software Selection
Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.
1
Business-Aligned IT Strategy
Strategy Alignment
Insurance IT Strategy Initiatives Workbook
- With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
- Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
Insurance Business-Aligned IT Strategy
- Learn about the ecosystem factors that are impacting the Insurance industry and how your IT team is set from a SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
Insurance Industry Impacts on IT Strategy: Senior Management Presentation Template
- Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
- Use the Insurance Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.
2
Top Industry Trends
Top Trends
Insurance Predictive Analytics Report
- Insurance organizations have access to incredible amounts of data from clients, IoT devices, claims, and provider systems.
- The ability to analyze this data effectively and identify fraud, trends, and patterns will provide insight to improve products, properly assess risk, and increase customer satisfaction
- Learn about how predictive analytics affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
Insurance Customer Experience Report
- The explosion of Insurtech-based competition and usage-based policies has created an increasingly crowded market for insurance, making customer experience a key differentiator for consumers.
- Learn about customer experience and how it affects both your organization as a whole and IT specifically, including challenges and opportunities
Top Trends
Insurance Automation Report
- Automation and AI have become the driving force of disruption in the Insurance industry and the area where Insurtech and large tech companies have entered the market.
- Learn about how the automation trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
3
Industry Benchmarking
Peer Benchmarking
Insurance IT Staffing Benchmarking Report
- Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
- With high-than-usual turnover and a lack of new talent with current skill sets coming in the door, IT in Insurance is hard pressed to prepare for new technology and evolving member/donor needs.
- By taking the IT Staffing Diagnostic, you will gain critical information to understand how to position your IT team to be more strategic.
Peer Benchmarking
Insurance IT Stakeholder Satisfaction Benchmarking Report
- IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
- Insurance IT struggles with mainstays like project management as well as mission-critical services like analytics and client-facing technology.
- Understand important focus areas to address and insights into how your team compares with other Insurance IT organizations.
4
Core Industry Technologies & Software Selection
Core Industry Technologies
Insurance Chatbots Report
- Chatbots are a key technology that has become required to improve customer experiences and drive down costs as the entry point for automation.
- Learn about what chatbots provide, the state of the market, key features and functions, and leading vendors in the space.
Core Industry Technologies
Insurance Data Analytics Report
- Insurance organizations have access to incredible amounts of data from clients, IoT devices, claims, and provider systems.
- The ability to analyze this data effectively and identify fraud, trends, and patterns will provide insight to improve products, properly assess risk, and increase customer satisfaction
- Learn about how predictive analytics affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Core Industry Technologies
Insurance Claims Management Software Report
- For organizations to remain competitive and control costs, especially in the Insurance space, claims automation is critical to speed the claims process, ensure consistent outcomes, and reduce fraud.
- Learn about what claims management software is, the state of the market, key features and functions, and leading vendors in the space.
Benchmarking Reports
Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.
Insurance Reference Architecture
Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.